3-Star Hotels in Niagara Falls

The location of this hotel is faultless! Absolutely perfect to be able to see the falls and both Clifton Hill and Victoria Avenue are a short walk away too. As per the other reviews, the hotel rooms are quite dated in terms of the decor and furniture. But our two rooms didn’t have any problems with them. We were on the 6th floor and had a great view of the falls (although the windows could do with a clean!) I would HIGHLY recommend anyone staying here to pre-book breakfast (or a room with breakfast included), because the food is super tasty, filling and the service is great AND you sit over looking the falls too. Why would you leave for breakfast elsewhere when this is your view?!

Super tolle Lage an den Niagara Fällen. Wir hatten ein tolles Zimmer mit Blick auf die Niagara Fälle. Freundlicher Empfang. Valet Parking für unseren Miet SUV = 100 Kanadische Dollar. Aufgrund der Top Lage ist das Hotel sehr beliebt und daher von sehr vielen Menschen besucht. Der Andrang am Frühstücksbüffet bereits um 7:30 Uhr ist immens. Wartezeit am Buffet für ein Omelett mind. 20 Minuten und beim Rest vom Buffet geht es drunter und drüber. Sitzplätze werden selber ausgesucht was zu einem mittleren Chaos führt. Das Personal ist heillos überfordert. Hier sollte man die Frühstückspolitik eventuell nochmal überdenken. Einzig toll am Frühstück ist der Ausblick auf die Niagarafälle

I booked a King-size bed suite for Labor Day weekend from here and then read so many negative comments about it (well I normally read the reviews before booking a stay but this time was a last minute booking and I found a good deal with only a couple suites left so I booked it right away), so I was worried. As many reviewers wrote the line to check-in was long (it was 3:45pm when we got there), yet there was a note saying they are currently updating the system/software, and the manager did come out and apologized for the wait by saying she was short of staff. Also, before Starbucks closed the staff made some ice capp (sample size) for the line. Both the manager came out addressing the wait and the coffee were nice gestures. Throughout the 20 mins wait I did see a few transaction problems with credit cards not going through and booking issues from specific booking sites. When it was our turn, the guy who served us did not greet us but only asked for my last name and then told me there was a parking fee and resort fee, and told me 2 times that there would be a $150 deposit, which I knew beforehand, and then asked me to sign. From the indifferent facial expression on the 3 check-in staff I could tell they had a long (and possibly rough) day enduring the frustration from the technical issues and customers who might have bias from reading negative reviews before coming. While I am a customer expecting good customer service, believing they should portrait the expected professionalism, that includes at least a decent greeting and smile which I can normally get from a cashier at a supermarket, I would lower my expectation this time to not let anything affect my mood with my loved one for this stay. Maybe I had expected worse, but honestly this was actually not bad at all. (On our way up we came across 2 cleaning ladies who greeted us with smiles) So we got a suite on the top floor - I must say it is super clean and pleasant! The toilet tank has a little leak to the bowl so there is a small ongoing water sound but that is the only imperfect thing inside the suite. I am very pleased with the room. I read before about someone drank the bottled water and got charged, there's actually a price tag/note on the bottle. So to be fair people need to read for what is communicated to you. To make the resort fee well spent I had a swim before it closed (although it is expensive to pay $20 for a swim and it is hard to agree with such ”resort fee”). Again, it was clean and pleasant. The water wasn't warm enough for small kids as I saw some could only stay for a few minutes then left, so it was good for real swimmers like us who could enjoy a small-kids-free swim time. Many booking sites said there is a sauna room but we couldn't find one, the staff at the reception said he didn't know there is one, and we caught another staff near the pool and asked and he said many years ago there was one but not anymore. The daily specials at the restaurant Don Cherry and the breakfast menu are costing nothing more than any other entry level restaurants/chain eateries nearby so I think it is good and convenient to just dine in downstairs, especially on rainy days. So I am writing this to provide a more balanced view. I believe many who think their expectations unmet would vent by writing a bad review, and I do believe bad experiences do happen, yet at the same time most won't care to share their experiences if things are fine and okay. For me, after reading so many negative comments I feel that I can give my honest review to show the other side of the coin - This is only fair for the hotel and the staff who did do a great job, like the staff, Eva, who cleaned our room, and those who stock the pool with clean towels and keep the area clean :-) (My deposit was clear upon check-out, unlike some reviewers wrote that they did not get back the money after a week) Read less

Fabulous location! Fantastic views! Convenient to everything! But, be warned, this is an extremely busy and popular hotel. If you're looking for VIP personalized service, you won't find it here. Nice, clean and accommodating. Rooms are comfortable and it's worth the extra money for a view of the falls! Don't forget to make reservations for the on-site restaurants as both Massimos (Italian) and Prime (steak) are great settings for an intimate dinner.

Moderate budget hotel, mineral water charges 3.5 Canadian dollars. In addition to the Ctrip room price, there is an additional 5.86 Canadian dollars to the store, which is very unexpected. It takes about 15 minutes to walk to the waterfall. There is Tim's cafe for breakfast in the middle, or Tim buys breakfast near the waterfall and enjoys it on the lawn watching the waterfall. For dinner, I found a Japanese restaurant, which is unexpectedly delicious Suisha Gardens.

The location is perfect! There is no kettle for coffee, no slippers, no toothbrush and no bath tub. These are free items/things i get or have when I was travelling in China. It is quite normal to have a kettle for tea or coffee. I understand that there is no bath tub because I did not actually check the amenities when I booked it. I was at the 29th floor and my view was the city and not the falls but its ok because that is what I paid for. The best thing is if you go to the 25th floor you will have an amazing view of the Niagara Falls. I would still highly recommend this hotel for those who will go to Niagara Falls. Thank you Tower Hotel...

We stayed for 3 nights. We had to contact the front desk a couple of times and we had what we needed within 30 minutes. I was very impressed with how clean and comfortable it was. We enjoyed the indoor pool all 3 days. The location is perfect to visit the falls.

The Vittoria is perfectly situated in the melee of the Clifton Hill tourist district of the Falls. Everywhere is an easy walk. But despite the hubbub outside (a go-karting track is almost opposite!), it was quiet inside. My room was large and comfortable with a really nice bed, powerpoints within easy reach and a good sized bathroom. My only bugbear was the lack of tea bags in the room - not everyone drinks coffee - and powdered milk which seemed a bit cheap given the fancy coffee machine. While the room was very clean, the reception area could do with some love. Some of the communal furniture looked tatty and marked. Also the general vibe was a bit 1990s. The hotel is undergoing a refit so maybe this will improve. The construction work at the hotel was major - but also barely audible which was a relief. It was well communicated so I knew what to expect. The work did mean the restaurant and bar was closed, but there are so many options close by it wasn't a big deal.

I stayed for one night at the falls-view hotel, and came here. The twin room is nice, clean and big enough for two adults and three children. Although you can't see the waterfall view, it's not far away to the waterfall on foot. It is very cost-effective in many hotels around.

The Hotel Location is good just opposite to Clifton hill Parking. Receptionist is good. For Facilities - I prefer the Washroom light Switch not include the ventilation fan as the noise too loud - The coffee machine not clean yet. I still see the previous coffee/tea bag inside the coffee machine