Hotel 27 by LuxUrban Reviews

I was really worried after I saw some of the reviews, but it wasn't bad at all! We came straight from the airport and they held our bags free of charge until we checked in. The room was pretty small, but it had a working A/C unit, full sized fridge, microwave, and TV. It was clean and comfortable. There was no mold or bugs like some reviews said and, for the price, it was definitely worth it. However, like some of the negative reviews mentioned, the staff did seem a bit off and I did have to forward my confirmation email to them to check in and the water took a while to heat up. Overall 4/5 stars. Pros: Working Clothing Iron, A/C Unit, TV, Toilet, Toiletries, Shower, Microwave, and Full-size Refrigerator.. Excellent location near lots of public transport stops, restraunts, and stores. Room was clean and comfortable. They held our luggage for free while we walked around until check-in. Cons: It took a while for the hot water. The staff seemed a bit untrained and laid-back. The lobby was quite small and shared by a psychic office? Strange but not really a problem.

The hotel did not provide hot and cold water. You need to have amazon account to watch TV program which we don't. They should have set up the system so that visitor can just switch ON the TV and watch. There is no toilet at the recieption. Just in case you check out early, and good to have when you back to pick up your luggage.

The staff are very helpful and friendly

Not the cleanest room but location is great.

It was really great. Small space but has everything you need.

It's OK... The location is good... The service staff is average but not bad. There are refrigerators and microwaves. It's just a standard small hotel. The price is good in New York

The hotel room is small. The environment and facilities are relatively simple. The cleanliness is OK. It is not suitable for vacation.

Everything was excellent. The rooms were exactly as shown in the photos and the cleanliness was very good.

Clean, beautiful environment, city center location

The location is okay and convenient to take a car. The room is not big, a bit old, and the soundproofing is not very good, but it is okay for a few days. There are supermarkets nearby, which is convenient overall. The price is pretty good.

The location is very convenient! The room was ok. It is a domestic chain hotel, so remember to bring toothpaste, toothbrush and slippers.