The Great Roots Forestry Spa Resort Reviews

Everything is soso! Breakfast is messy and not in a good condition!

Very nice stay. The staff are very friendly and helpful. The environment is clean and peaceful. Good to stay.

The hotel is nice for what it is - being a spa hotel. The onsen is nice and worth visiting. Breakfast is of low quality, you probably want to skip it.

A good place for family travel Fresh air Bathing is very comfortable The room is very big and has a Japanese feel Chinese restaurant with good food and reasonable price The breakfast was very filling and both adults and children were happy. Children love dinosaur landscaping The cherry blossoms are beautiful Carp is very fat The transportation is also convenient. The hot spring shuttle bus to the MRT station is very convenient and cheap.

The environment is clean, the service attitude is excellent, I will find time to visit again next time, it has been included in my pocket list! The SPA is also amazing, and the other facilities are also very diverse. The children also had a lot of fun

The hotel is very clean, the service is very good overall, the staff is enthusiastic, there are many recreational facilities, there are singers on weekend nights, and the meals are reasonably priced. It is suitable for family travel with children.

The room we stayed in was a quadruple room with five single beds. The other two were Japanese-style beds, so the space was very spacious. There was also a teapot in the room, which was perfect for drinking and chatting.

Today is 2/2/2025. I came here for the second time. It was not as good as the first time. Maybe there was no service during the New Year holiday. Especially the reservation email 📧 was very informal and impolite. It was also difficult to reply to the email. There was no Dear xxx. It just said... Sorry. There were no two words written in red bold font. This is the first time I have come across this kind of hotel email reply! The weather was not good this time either, it was cloudy and rainy☔️ Fortunately, there were a few cherry blossom trees in full bloom, they were quite beautiful!

A hot spring hotel not far from home. If you stay in a pet room, you can bring your own swimsuit to take a bath. On the night of check-in, another company booked the restaurant, so I didn't have the chance to try the Chinese restaurant. For the breakfast buffet the next day, you have to go before 9 o'clock, otherwise you will have to queue for a long time to get in.

I booked a hotel more than a month in advance and contacted the hotel counter to request a room on a high floor. However, I was later told that the restaurant company was having a wedding event and was overcrowded that day. It only took 1 minute to check in. The receptionist was impatient and arranged a room on a lower floor. I asked I was impatient even though I had no time. The parking lot was completely full and we circled around a few times. Fortunately, the security guard provided good service and gave us his private parking space. This is the only part worth thanking.

Excellent location, close to major traffic arteries. The service staff is friendly and considerate, the facilities are complete and the environment is elegant. The meals are delicious and the ingredients are fresh. Highly recommended.

The service in the hotel is acceptable. The front desk needs more smiles. The hot spring is very good. The room is comfortable and spacious. Unfortunately, the quilt is not hot enough. It feels cool to sleep at night in winter. The scenic area is spacious, comfortable and clean, and is full of phytoncide energy. There are fewer restaurant choices and the Chinese food tastes average

I visited again after more than ten years. The facilities and environment are well maintained. The hotel is really attentive. The hot springs and trails are all very popular. I look forward to visiting again.

The service is very good, every staff member is professional and enthusiastic Western food is mediocre, but Chinese food is delicious However, most rooms do not have bathtubs. Due to the Japanese-style architecture, some clubs do not have elevators. If you have too much luggage or are bringing elderly people, it is recommended to confirm first.