POS75, An Thoi, Phu Quoc Island, Kien Giang Province, VietnamView Hotel Details
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Triland Hotel Guest Reviews
4.5/5
Great
92 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(92)
Positive reviews(89)
Reviews with photos/video(45)
Great service(33)
Awesome rooms(26)
Awesome stay(22)
Near shopping area(13)
Convenient for shopping(13)
Nice sea view(8)
Delicious breakfast(8)
Comfortable bed(4)
Negative reviews(3)
laosnewhorizons
Deluxe Sea View King Room With Balcony
Stayed in Aug 2024
Solo travelers
91 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Unique hotel in the amazing Italian replica town..
Room 302 offers a unique and beautiful experience with spectacular views of a modern reconstruction of a Mediterranean coastal village. The room is exquisitely appointed with newly completed fittings, a very comfortable bed, and a balcony that provides stunning ocean views. Plus nightly massive fireworks displays, stand on the balcony and enjoy. The spacious bathroom features new fixtures, enhancing the overall comfort of the stay.
The building itself is very comfortable, and the staff are extremely helpful, arranging connections, taxis and scooter rentals. Highly recommended, this establishment is surrounded by a handful of local restaurants available during the day, and an extensive night market with numerous food outlets just a short stroll from the hotel, catering to all tastes. Additionally, there is a very large supermarket at the end of the walking street, where you will find the closest ATM, There are many cafes in the vicinity.
Breakfast offers a simple range of choices yet substantial dishes, ensuring a satisfying start to your day. Staying at this establishment promises a delightful and memorable experience.
6/18
01.18 Zeus
Sea View Room - King Bed
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The counter sister "Wyn" is very enthusiastic and professional, and her English is also very fluent! Even if you donโt speak Vietnamese, you can still communicate! I highly recommend everyone to come here. The room is clean and tidy, and there is also laundry service. Finally, the location of the hotel is near the night market, so you can go for a walk nearby at night.
Ain_
Sea View Room - King Bed
Stayed in Sep 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Oct 21, 2024
Suitable for solo travellers. Breakfast is at Times Corner restaurant but they pick up and drop you off by buggy so it's convenient. Location is good as you can just walk around the Sunset Town. But it is far from airport, Grand World and Vinpearl which costs a lot of money to travel by Grab. They do housekeeping everyday. Other than water, you need to pay for the drinks and snacks provided in the room. Not much of a view as there're constructions outside and you can barely see the sea.
JUTAMANEE
Sea View Room - King Bed
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 25, 2024
So niceeee!! ๐
Patuma
Sea View Room - King Bed
Stayed in Jun 2024
Solo travelers
1 review
2.5/5
Posted on Aug 10, 2024
Clearly the room was not ready for stay. It need be be eliminate all fungus at the wall before have someone stay there. And it not healthy to breathed for that fungus in the room. Even I requested to change the room but they say all room has been booked, actually I already checked the room via online, there are some room available even the same type of the room I stay but they refused to have me charged the room. And donโt do anything but clean the floor of the room. So I have no choice to changed the hotel after one night and probably with my breath and coughing even I booked this place for 2 nights.
The area was nice not too far from the market at night.
Response from Property: Dear sir,This area was hit by a storm a few days ago, so our walls were soaked. We had to wait for the weather to be completely sunny so we could fix it better. We're sorry that you didn't have a good experience staying at our place for 2 nights. We will notify you of the room status and will happily refund you if you choose another place. That day we actually had no room left, the room availability was only because the app had not been updated. Hope to be able to welcome you in the near future to change your perspective. Thank you again for your feedback so we can do better in the future.
Ikmal Hanis
Cozy Family Room
Stayed in May 2024
Family
3 review
4.2/5
Very Good
Posted on Jun 4, 2024
Facilities as per stated by hotel. The hotel has elavator which we think really helpful for family with kids and big bags. Location is in the heart of Sunset Town. Service is ok with laundry and helpful staff.
Myprang
Deluxe Sea
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The place is super convenient to get to, and the service is great! They even have motorbikes for rent, which made getting around so easy. Iโd totally stay here again if I get the chance! ๐๐๐๐๐
syahinaz
Standard Room With Balcony
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
A good place to stay. The room is very clean and worth the price! The breakfast is in another place which is pretty good:) owner is very communicative and helpful!
Guest User
Cozy Family Room
Stayed in Jul 2024
Family
2 review
4.5/5
Great
Posted on Aug 20, 2024
We booked 2 family rooms but unfortunately upon arrival we only got 1 family room and 2 standard rooms. My friend and I were so upset because 1 family had to separate the night that we arrived ( My friend thought that they sold our room to other customer) However, we asked the staff to get us 2 family rooms as we booked the next day. Other than that the hotel is
good location was perfect for the night light show just behind the hotel. The walkability around the area ( night market, restaurant) was convenient.
Anonymous User
Sea View Room - King Bed
Stayed in Dec 2023
Travel with friends
21 review
2.5/5
Posted on Jan 25, 2024
Customers service really poor, English very poor, canโt help anything we asked for, the day we first arrived asking for where to eat breakfast, they said no place to eat, only night time have place to eat, we walked whole town to look for it, finally found it, oh my god!
Response from Property: Dear sir, we are pleased that you chose Triland as your resort when coming to Phu Quoc South Island. It's a pity that you haven't had a perfect experience here. However you come to the hotel in the noon, so hardly to find the food. The receptionist that day had a sore throat but still tried to use google translate to talk to you. We also recommended some restaurants but you wanted to walk and find them yourself. In the morning, we have a shuttle bus to go to breakfast and provide dedicated service. We hope you still have a good experience here, sincerely thank you for your comments. We will remind the receptionist how to respond better.
Polfouris
Deluxe Sea View King Room With Balcony
Stayed in Dec 2023
Travel with friends
19 review
4.0/5
Very Good
Posted on Feb 6, 2024
Everything is good but location is very bad, nothing around to do. The view was good!
Response from Property: Triland would like to sincerely thank you and your family for choosing us as your stopover in southern Phu Quoc Island. The love and trust of our family is the greatest success for our continuous development. Hope the family had a wonderful time enjoying the services of Triland Phu Quoc. We look forward to seeing you again and wish you and your family a great day! Sincerely,
Guest User
Sea View Room - King Bed
Stayed in Dec 2023
Solo travelers
13 review
3.5/5
Posted on Jan 9, 2024
The hotel is very reasonably priced, the room is tiny but generally has everything you need, including a beautiful view from the window and a breakfast that takes you to another hotel at the other end of the village (and yet free drinks are not included in the breakfast, meaning you have to pay even for a cup of coffee: don't forget to take your wallet to breakfast!). However, there is a serious problem that would make me not stay at this hotel again. The walls are made as if they were made of paper. If a neighbour puts on music at 1am, you will hear it as if it were in your room. I had to knock on the next door to ask neighbors to stop the music. They woke me up! Also, there is essentially no "privacy" as the doors to the room have a gap at the bottom as thick as a finger. At night you can see the light from the corridor, and in general anyone can look into the room through such a gap. Not to mention the problems with soundproofing.
Response from Property: Hello, we are pleased that you chose Triland as your resort when coming to Phu Quoc South Island. It's a pity that you haven't had a perfect experience here. That holes is to circulate air in the room, however we will fix this as best as we can, . In addition, we will remind all guests to keep quiet after 11pm. Because the area is not too large, soundproofing is really difficult for all hotels here. Hope you will understand and have a fun trip here. Thank you for your comment, it will help us a lot to serve better in the future.
Jonathan Waller
Deluxe Sea View King Room With Balcony
Stayed in Oct 2023
Couples
72 review
4.5/5
Great
Posted on Dec 11, 2023
Lovely little hotel close to the sea with a sea view room.and small balcony. Comfortable bed good shower and good WiFi. The lift is a bit annoying as it pings loudly everytime. Not necessary in a small hotel, but otherwise all good. Staff are superb and very helpful. Starbucks 2 mins walk on the promenade is awesome and rented scooters from the hotel which you really need and a fun way to explore this quirky place.
Will be back one day
Guest User
Deluxe Sea View King Room With Balcony
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Receptionist was totally friendly. Room is spacious and totally worth it. We have no complains at all.
Response from Property: Dear sir,Greetings from Triland Hotel!Thank you for choosing Triland Hotel. Itโs an honor serving you. We are thankful for your insights during at our place to improve service better. We are looking forward to having you again.Best regards,
Sampi314
Sea View Room - King Bed
Stayed in Feb 2024
Couples
1 review
4.5/5
Great
Posted on Apr 8, 2024
Nice view and experience, UV really high in March. Friendly hotel staff. Breakfast in different hotel
Response from Property: Dear sir,Greetings from Triland Hotel!Thank you for choosing Triland Hotel. Itโs an honor serving you. We are thankful for your insights during at our place to improve service better. We are looking forward to having you again.Best regards,