Kyriad Hotel Airport Jakarta

Kyriad Hotel Airport Jakarta Reviews

Kyriad Hotel Airport Jakarta

Jl. Marsekal Suryadarma No.1, RT.001/RW.006, Karang Sari, Kec. Neglasari, Karang Sari, Neglasari, Tangerang City, Banten, 15121, IndonesiaView Hotel Details
Kyriad Hotel Airport Jakarta
Kyriad Hotel Airport JakartaKyriad Hotel Airport JakartaKyriad Hotel Airport Jakarta
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Kyriad Hotel Airport Jakarta Guest Reviews

4/5
Very Good
110 review
Verified reviews
Location4.1
Amenities3.9
Service4.1
Cleanliness3.9
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All reviews(110)
Positive reviews(98)
Reviews with photos/video(37)
Friendly staff(22)
Awesome stay(15)
Close to airport(13)
Offers pick-up/drop-offs(9)
Convenient location(9)
Easy to get around(8)
Negative reviews(12)
Anonymous User
Deluxe Room
Stayed in Oct 2024
Family
41 review
3.2/5
Posted on Nov 8, 2024
Could not checked in under 2pm, had to wait until 2pm. There's black stain in blanket and pillow and in the floormat as well
Response from Property: Warmest Greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking time to write the review of our hotel. However, it is deeply regrreted the service did not meet your expectations. Please accept our sincere apologies for any fallen short of your expectations in several aspects of your visit. We hope for another opportunity to showcase the level of excellent service that you expect. Sincerely, Guntur Trisno Utomo General Manager
HONGIL
Grand Deluxe Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Overall it was nice to staying. Arrival, sarah, Umay, their hospitality was excellent. I like to stay again.
Response from Property: Warmest Greetings from Kyriad Hotel Airport Jakarta.Thank you very much for taking time to write the review of our hotel.However, it is deeply regrreted the service did not meet your expectations. Please accept our sincere apologies for any fallen short of your expectations in several aspects of your visit.We hope for another opportunity to showcase the level of excellent service that you expect.Sincerely,Guntur Trisno UtomoGeneral Manager
Anonymous User
Deluxe Room
Stayed in May 2024
Solo travelers
20 review
4.0/5
Very Good
Posted on Jun 14, 2024
Nyaman
Response from Property: Warmest Greetings from Kyriad Hotel Airport Jakarta.Thank you very much for taking time to write the review of our hotel.However, it is deeply regrreted the service did not meet your expectations. Please accept our sincere apologies for any fallen short of your expectations in several aspects of your visit.We hope for another opportunity to showcase the level of excellent service that you expect.Sincerely,Guntur Trisno UtomoGeneral Manager
masyita nahad
Deluxe Room
Stayed in Jan 2024
Business travelers
87 review
4.5/5
Great
Posted on Apr 26, 2024
Not bad. Just like the location because it is nearby with basic facilities.
Ferdy Pradana
Standard Room
Stayed in Nov 2023
Couples
3 review
3.5/5
Posted on Jan 22, 2024
The pool just so so. I mean u guys can do better to this cleanliness of the pool.
Response from Property: Warmest Greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking time to write the review of our hotel. However, it is deeply regrreted the service did not meet your expectations. Please accept our sincere apologies for any fallen short of your expectations in several aspects of your visit. We hope for another opportunity to showcase the level of excellent service that you expect. Sincerely, Muhammad Kartiwa Operational Manager
Lasminah
Deluxe Room
Stayed in Jun 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Aug 7, 2024
Good for short time and with friends
Response from Property: Warmest Greetings from Kyriad Hotel Airport Jakarta.Thank you very much for taking time to write the review of our hotel.However, it is deeply regrreted the service did not meet your expectations. Please accept our sincere apologies for any fallen short of your expectations in several aspects of your visit.We hope for another opportunity to showcase the level of excellent service that you expect.Sincerely,Guntur Trisno UtomoGeneral Manager
Anonymous User
Grand Deluxe Room
Stayed in Dec 2023
Solo travelers
1 review
1.7/5
Posted on Jan 7, 2024
Hotel with no amenities and nothing around. Rooms have dim lights.
junaidi abdillah al katiri
Deluxe Room 1 Queen bed
Stayed in Jan 2025
Couples
15 review
5.0/5
Outstanding
Posted on Feb 8, 2025
we enjoy
Response from Property: Warmest Greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking time to write the review of our hotel. Sincerely, Guntur Trisno Utomo General Manager
m fariz
Deluxe Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 13, 2024
good place service
Response from Property: Warmest Greetings from Kyriad Hotel Airport Jakarta.Thank you very much for taking time to write the review of our hotel.However, it is deeply regrreted the service did not meet your expectations. Please accept our sincere apologies for any fallen short of your expectations in several aspects of your visit.We hope for another opportunity to showcase the level of excellent service that you expect.Sincerely,Guntur Trisno UtomoGeneral Manager
Guest User
Deluxe Room
Stayed in Sep 2022
Family
1 review
5.0/5
Outstanding
Posted on Oct 13, 2022
Clean place , nice hotel and good stuff + service
desta leo
Deluxe Room
Stayed in Nov 2023
Business travelers
1 review
3.2/5
Posted on Dec 31, 2023
very comfortable to rest here
Response from Property: Dear Mr desta leoWarmest Greetings from Kyriad Hotel Airport Jakarta.Thank you very much for very good feedback about Kyriad Hotel Airport Jakarta.Best Regards, Muhammad KartiwaGeneral Manager
FERRY TRAVEL HOLIDAYS
Deluxe Room
Stayed in May 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Best hotel
Response from Property: Warmest Greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking time to write the review of our hotel. However, it is deeply regrreted the service did not meet your expectations. Please accept our sincere apologies for any fallen short of your expectations in several aspects of your visit. We hope for another opportunity to showcase the level of excellent service that you expect. Sincerely, Guntur Trisno Utomo General Manager
Guest User
Deluxe Room
Stayed in Oct 2022
Solo travelers
2 review
4.0/5
Very Good
Posted on Dec 2, 2022
Nice and polite staff So good to provide shuttle to and from airport free
Hasan
Deluxe Room
Stayed in Jan 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Nice Hotel
Response from Property: Warmest Greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking time to write the review of our hotel. However, it is deeply regrreted the service did not meet your expectations. Please accept our sincere apologies for any fallen short of your expectations in several aspects of your visit. We hope for another opportunity to showcase the level of excellent service that you expect. Sincerely, Muhammad Kartiwa Operational Manager
Dida Ysl
Grand Deluxe Room
Stayed in Nov 2023
Couples
9 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Good service
Response from Property: Dear Dida YslWarmest Greetings from Kyriad Hotel Airport JakartaThank you very much for your feedback about Kyriad Hotel Airport Jakarta.Best Regards,Muhammad KartiwaGeneral Manager