Toyoko Inn Narita Airport Honkan Reviews

The hotel is great but there's no coffee and they only have tea. It would be better if they had coffee too.

Beds are wide. Better than what i expected, better than in photos, The hotel has 24-Hour Lawson inside the hotel. Amenities also many choices. Breakfasts also free and tasty. Keep it up, much more than what I paid for.

Is very convenient to who need to be depart with early flight at narita airport. Downstairs having Lawson store and inside have atm machine as well. Hotel provide shuttle bus between airport and hotel. They provide every 25 mins per route for the shuttle. The room is clean and breakfast is well prepared. Self check in and check out, if any issues happen the stuff will come to assist you immediately. Very helpful and friendly. Very recommended 👍👍👍

Good accommodation and great breakfast. Very generous staff and accommodating!

The hotel is ideal if you arrive late at night or need to catch an early flight from Narita Airport. There is a free shuttle bus service to and from the hotel. If you arrive in Terminal 2, walk out of the terminal and look for stop 31B. The hotel is a 15min ride away. There is a Lawson store right inside the hotel and it is very convenient to for last minute shopping. Nothing much on the immediate vicinity of the hotel but it is easy to take the shuttle bus to have your meals at the hotel. Size of room is reasonable and comfortable for a short stay.

Close to Narita Airports and provide complementary shutter to n from the Hotel. Rooms are small but ok with small built traveller like us. Got a Lawson that’s operates 24 hours so it’s rather convenient if you needs anything in the wee hours

They need to work on hospitality. Shu spoke to me in Chinese because it was more convenient for him assuming I speak Chinese. Yoda didn’t know how to store luggage properly. They make their own rules. Only gave luggage tag to some people and didn’t have clear rules. ***koshi (I couldn’t see the full name) had the shittiest attitude. Asking me if I understand. This was what made me cancel my second reservation. All three of them have the worst customer service. The hotel was 2-star before this encounter. I wish there was a way to give negative stars. The only positive things about the experience was the shuttle bus (extremely packed) and Lawson convenience store. The bed was extremely hard and super close to the window with dust. The toilet in the room had a ring around it; I suspect it is unsanitary. They don’t do room service, but leave towels right outside your door. The customer service in the morning is extremely poor. This was what broke the camel’s back. The man the night before was a little more friendly. They all think they can just detach themselves from service because the kiosk in front of them does everything. Originally, I was promised that I could leave my luggage here since I have another reservation a few days later. But when I was checking out, I asked to leave my luggage here and they said I could not do that anymore. They are inflexible and have the worst front desk attitude I’ve ever encountered. Shuttle, amazing! But there are A LOT more hotels in the surrounding area that offer this service as well, so I won’t be coming back here just because of its “convenience”.

Best part was, i was able to check in late. And room was good, their breakfast buffet was tasty. Very satisfied woth the service

The airport hotel served its function. The shuttle bus is frequent and helpful for both way travel to airport and hotel.

I chose this hotel because it’s very close to the airport, and it offers free breakfast and an airport shuttle service, making it perfect for people catching early morning flights. The hotel staff are very polite, and I appreciate how attentively they serve the guests. The bed in the hotel room is very comfortable and great for sleeping.

Hotel is clean and convenient

A generously spacious room, conveniently located near the airport, offering complimentary shuttle bus service—a thoughtful bonus that makes our stay even more seamless. Fast check in service with friendly staff .

It is very convenient and very clean. I will come to live here again☺️👍🏻

The hotel is a convenient choice for travelers with early departures from Narita Airport. A free shuttle bus takes about 15 minutes to reach the hotel from the airport after you arrive by Skyliner (just ask at the information desk of the airport where it stops). The rooms are compact but livable, clean, comfortable, and well-equipped with everything you might need. You’ll also find a complimentary night gown provided. Inside the hotel, there’s a 24/7 Lawson convenience store, which is very handy. A free breakfast is offered, but it starts at 6:30 AM, which was too late for my flight, so I didn’t get to try it. One downside is that, given the hotel’s size, the elevators and Lawson were often crowded, though this is somewhat inevitable for a place like this. Additionally, since I booked last-minute, I felt the price could have been a bit lower for the value offered. Still, it’s an excellent option, probably the best, if you need to catch an early flight and can’t make it from Tokyo in the morning.