Orange Crystal Nanjing Jiangbei New District University of Technology Hotel Reviews
Orange Crystal Nanjing Jiangbei New District University of Technology Hotel
Tower of Hongxing Macalline zone B, No. 18, Pukou Avenue, Jiangbei new area, Pukou District, Nanjing, Jiangsu, ChinaView Hotel Details
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Orange Crystal Nanjing Jiangbei New District University of Technology Hotel Guest Reviews
4.8/5
Excellent
1751 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1751)
Positive reviews(1734)
Reviews with photos/video(455)
Awesome amenities(197)
Classy environment(171)
Friendly front desk staff(156)
Delicious breakfast(107)
Large rooms(105)
Easy to get around(94)
Close to metro(42)
Tasty coffee(17)
Negative reviews(17)
Guest User
Business Double Room
Stayed in Jun 2023
Family
14 review
5.0/5
Outstanding
Posted on Jul 18, 2023
good hotel, clean rooms and good location.
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for us to move forward, but it does not stop there. Crystal will accompany us on our crystal journey, and we look forward to meeting you again! Hotel General Manager: Xu Hangle
Guest User
Superior Double Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Good!!!!
Response from Property: 親愛的賓客:感謝您入住桔子水晶南京江北新區工業大學酒店並分享您的入住體驗!很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們不斷進取的動力,晶致旅途,水晶相伴,期待與您的再次相遇! 酒店總經理:邢月紅
Anonymous User
Business Double Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The room is clean and hygienic. The lady at the front desk is pretty and has a good attitude. She upgraded us to a family room for free. My family also kept praising the attentive service. The robot is also very cute. It is best to bring a pair of sandals when checking in. There are all flip flops in the hotel. Everything else is very good. It must be rated five stars! ! The breakfast variety is also very rich~
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Orange Crystal Hotel Nanjing University of Technology Pukou Avenue and sharing your stay experience! I am very glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have been pursuing, and it will also become the driving force for our continuous progress. Crystal journey, crystal company, look forward to meeting you again! Hotel General Manager: Xing Yuehong
Anonymous User
Panoramic Deluxe Queen Room
Stayed in May 2024
Business travelers
1 review
2.7/5
Posted on Jun 21, 2024
The bathroom mirror headlight is broken, the washbasin is broken, and the floor in the room is uneven.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Crystal Orange Nanjing University of Technology Pukou Avenue Hotel and sharing your stay experience. We are sorry that this stay did not bring you a good experience. We will definitely work hard to make improvements. Crystal journey will be accompanied by crystal. We look forward to it. See you again! Hotel General Manager: Xing Yuehong
Guest User
Deluxe Double Room
Stayed in May 2024
Couples
1 review
2.0/5
Posted on Jun 1, 2024
I booked a double room in advance. When I arrived, I was told that the room was still being prepared and I had to wait for forty minutes. The front desk asked if I could change it to a twin room. It was just a temporary break, so I understood and accepted the adjustment. Because I checked in at noon, I ordered two takeaways. The rider called the front desk at 12.50 and told me that the robot would deliver it. However, after waiting for 34 minutes, there was still no arrival. I wanted to call the front desk to inquire, but the phone was also broken. There was no sound at all, so I had to go down and get it myself. I found that only my copy was placed at the front desk. Wouldn’t the four staff at the front desk take the initiative to contact me? The second rider took a photo and put it into the robot and waited for 26 minutes to no avail. He went downstairs to pick it up and reported it to the front desk. The front desk said that the call could not be reached. I opened the call log and there was no incoming call. Then he said that no one answered the call to the room. , ok, if your phone is not repaired and cannot be connected, can you continue to use it for one reason? After a while, a manager came up to express his apology, but Que said he couldn't be contacted and the room number was not written on the order. The room number was clearly written on the delivery address, and the rider also informed the front desk. Before leaving, the hotel also apologized and sent you a souvenir and told me to give you a small fan. I'm really sorry. I thought that the service industry would not be easy to understand. I didn't ask for any special discounts. I just expressed the hope that the service could be improved. level. I didn't open it for inspection because something happened. After I opened it, I found that I was only given a charger. I was really speechless. Even such a small thing was done like this. No wonder there was a series of unpleasant check-in experiences.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay at Crystal Orange Nanjing Jiangbei New District University of Technology Hotel. We sincerely apologize for the problems that occurred during your stay. We hope that you can contact the front desk in time next time you check in, and we will change your room or repair it in time. , looking forward to your next visit! Hotel General Manager: Xing Yuehong
Anonymous User
Superior Double Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 5, 2024
Very clean and tidy, no odor, the environment is also very good and suitable for rest, the service is thoughtful and enthusiastic, the facilities are complete, there is a refrigerator, the toilet and curtains are all smart, very convenient to use
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Orange Crystal Nanjing University of Technology Pukou Avenue Hotel and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, crystal company, look forward to meeting you again! Hotel General Manager: Xing Yuehong
Guest User
Superior Double Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 8, 2024
It's very convenient to watch Eason Chan's concert. The hotel also provides small cards and stickers! Very clean!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Orange Crystal Nanjing University of Technology Pukou Avenue Hotel and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, crystal company, look forward to meeting you again! Hotel General Manager: Xing Yuehong
Guest User
Superior Double Room
Stayed in Mar 2024
Couples
20 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Came to see Eason's concert, the room was very clean and the hotel service attitude was very good~
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Orange Crystal Nanjing University of Technology Pukou Avenue Hotel and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, crystal company, look forward to meeting you again! Hotel General Manager: Xing Yuehong
Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 13, 2024
Facilities: Very good
Sanitation: Very clean, will come again next time
Original TextTranslated by Google
Response from Property: 親愛的賓客:感謝您入住桔子水晶南京工業大學浦口大道酒店並分享您的入住體驗!很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們不斷進取的動力,晶致旅途,水晶相伴,期待與您的再次相遇! 酒店總經理:邢月紅
Guest User
Superior Double Room
Stayed in Feb 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Environment: OK, relatively new, close to the viaduct, about 10 minutes away from the subway station, and close to the shopping mall
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Orange Crystal Nanjing University of Technology Pukou Avenue Hotel and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, crystal company, look forward to meeting you again! Hotel General Manager: Xing Yuehong
Guest User
Superior Double Room
Stayed in Mar 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel is very good and the front desk service is also very good [pleasant]
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Orange Crystal Nanjing University of Technology Pukou Avenue Hotel and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, crystal company, look forward to meeting you again! Hotel General Manager: Xing Yuehong
Guest User
Superior Double Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The things are good and clean. There are free drinks. The water tastes good and tastes better than Nongfu Spring. If it's not enough, ask the front desk. I think this price is still worth it.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Crystal Nanjing Jiangbei New District University of Technology Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again! Hotel General Manager: Xing Yuehong
Guest User
Superior Double Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 11, 2024
The room is super comfortable and clean... The service is also very good... Very considerate... I will definitely come again next time
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Orange Crystal Nanjing University of Technology Pukou Avenue Hotel and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, crystal company, look forward to meeting you again! Hotel General Manager: Xing Yuehong
Guest User
Business Double Room
Stayed in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Mar 20, 2024
The room facilities and service are excellent. Excellent value for money.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Orange Crystal Nanjing University of Technology Pukou Avenue Hotel and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, crystal company, look forward to meeting you again! Hotel General Manager: Xing Yuehong
talenttee
Business Double Room
Stayed in Sep 2024
Family
8 review
2.2/5
Posted on Oct 3, 2024
It's on the same floor as Ru's house. It's a mess and the hygiene is worrisome.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay at Crystal Orange Nanjing Jiangbei New District University of Technology Hotel. We sincerely apologize for the problems that occurred during your stay. We hope that you can contact the front desk in time next time you check in, and we will change your room or repair it in time. , looking forward to your next visit! Hotel General Manager: Xing Yuehong