UrCove by HYATT Nanjing South Railway Station

UrCove by HYATT Nanjing South Railway Station Reviews

UrCove by HYATT Nanjing South Railway Station

No.1 Jinlan Road, Jiangning District, Nanjing, Jiangsu, China, Jiangning District, Nanjing, Jiangsu, ChinaView Hotel Details
UrCove by HYATT Nanjing South Railway Station
UrCove by HYATT Nanjing South Railway StationUrCove by HYATT Nanjing South Railway StationUrCove by HYATT Nanjing South Railway Station
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UrCove by HYATT Nanjing South Railway Station Guest Reviews

4.7/5
Outstanding
5567 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(5567)
Positive reviews(5480)
Reviews with photos/video(796)
Convenient location(907)
Friendly front desk staff(758)
Easy to get around(670)
Delicious breakfast(304)
Close to train station(236)
Perfect for business trips(227)
Tasty coffee(174)
Awesome gym(29)
Negative reviews(87)
Baiwan509
Superior Double Room
Stayed in Dec 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Hotel is close to 南京南 rail station, an easy 10 minutes walk to the hotel. There’s also plenty of restaurants and convenience stores near the hotel. The front desk service staff are very good, several people were checking in and the staff quickly brought out an additional staff to facilitate check-in process. The rooms are clean and comfortable, with everything a traveler needs. The amenities in the hotel are great. The gym is well equipped with top quality exercise equipment. The breakfast is great with a variety of dishes to satisfy your taste buds. I only stayed one night, but I will definitely choose this hotel again for a longer stay.
6/8
Response from Property: 🌸[Near Laomen East, Baijiahu 1912, direct subway] 🌸 Dear guests, thank you for choosing to stay at the Nanjing South Railway Station Yifei Hotel of Hyatt Group's eternal classic series. We bring guests a comfortable and high-quality travel experience with intimate service like friends. Thoughtful service, fashionable facilities, comfortable environment, we hope Yifei will become a warm harbor on your journey. Looking forward to your next visit. ~General Manager: He Ming
Saranzaya66
Superior 2-bed Room
Stayed in Dec 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jan 8, 2025
I enioyed my 3 nights here, service was super good, good location, varied breakfast too. If you are planning to stay here check out the other side of the building’s local restaurant it was very delicious, and fresh (chicken mushroom rice). Also the staffs were very friendly especially 小乔!💗 She helped me so much:)
Response from Property: 🌸[Near Confucius Temple, Xuanwu Lake, Jiaming Temple, subway direct]🌷A city, two people, a beautiful memory, thank you for meeting you in the hotel, thank you for your recognition, all our staff are inspired by your positive comments, and we are also working hard to do better. We believe we will do better in the future, sincerely looking forward to your next visit. We hope that your next stay will bring you a different surprise and feeling! ~ General Manager: He Ming
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 31, 2024
I love this hotel ! if I travel to Nanjing next time i will stay here again if i have 5 point i will give 10 ! hightly reccommend the room was nice with design and function *especially the toilet very hi-tech and comfortable, the location is the best ! very close to transportation node the last one .. I would say thank you to all staff because the staff very helpful and good service mind althought they not good at English but they try to communicate with me 😃
Response from Property: [Near Confucius Temple, Xuanwu Lake, Jiming Temple, direct subway access] Dear guests, thank you for choosing to stay at the Nanjing South Railway Station Yifei Hotel of Hyatt Group's eternal classic series. Your satisfaction is the motivation for our work. The hotel's light dining area provides all kinds of fruit drinks, coffee and craft beer. It is your business friends. , an ideal place for taking a nap in the afternoon. We sincerely look forward to your next visit! ~General Manager: He Ming
Guest User
Superior Double Room
Stayed in Dec 2024
Family
5 review
4.7/5
Amazing
Posted on Jan 21, 2025
Excelent hotel. Very comfortable and clean. Good amenities. Convenient location.
Response from Property: 🌷【Near Confucius Temple, Xuanwu Lake, Jiming Temple, direct access by subway】🌷We are very happy to learn that during this stay, you are satisfied with the overall service of the hotel. We have conveyed your good comments to the relevant departments. It is our honor to bring you caring and satisfactory service experience. Thank you for your good comments. We sincerely hope that you can share your stay experience with your friends around you, and hope that you can motivate us to do better through a full score evaluation! ~ General Manager: He Ming
Karabo
Superior Double Room
Stayed in Oct 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Cute, comfortable, cozy This hotel hits beyond expectations and the service is amazing, and location and staff. It’s 4min by DiDi to Nanjing Station and near all restaurants, one can even have coffee downstairs. 周逸逸 has been amazing and helpful and will assist you till the last minute you check out of the hotel. And help yourself to complementary sucks in the fridge
Response from Property: Dear guests, thank you for staying at the Nanjing South Railway Station Yifei Hotel of Hyatt Group's Eternal Classic Series! Hello, dear guests! Thank you for taking the time to comment on us! The hygiene of our hotel specially invited the guest room manager working in the five-star hotel to formulate room hygiene standards for us and train our guest room aunts. Our hotel's service philosophy is: "Give guests the most considerate, comfortable and satisfactory service"! Before opening, we specially conducted a unified training for the hotel staff, requiring the staff to serve the guests confidently and considerately, stand in the position of the guests and think of ways for the guests, so that the guests can return home with satisfaction! Please continue to pay attention to our progress through the recent feedback from our hotel guests. We look forward to seeing you again! ~ General Manager: He Ming
amandalee0416
Capsule Smart Mini Room (Double Bed)
Stayed in Oct 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Nov 16, 2024
As a solo business traveler, its location is incredibly convenient, with plenty of amenities nearby. The staff were polite and attentive, always ready to assist with any needs. Overall, it’s a great choice for business travelers seeking comfort and convenience.
Response from Property: Hello, Distinguished guests. Thank you for staying at the Hyatt Regency South Station Hotel in the timeless classic line of the Hyatt Group! I am very proud to have such high confidence from you as a member of Xiao Yi! Your comfortable stay comes from our attentive service, The long-term friendship between you and me comes from our management concept of constant self-examination, constant improvement, continuous improvement and excellence. Every guest who comes here is our friend and family. This is your home in Nanjing. Xiao Yi looks forward to staying with you! ~ General Manager: He Ming
Weijye Wang
Capsule Smart Mini Room (Double Bed)
Stayed in Oct 2024
Couples
14 review
4.7/5
Amazing
Posted on Dec 5, 2024
7 minutes walk from 南京南站,same building with全季hotel. Super good location since its so close to the largest train station in the region. plenty of food option downstairs too, and they have really高颜值robot.
Response from Property: We are very glad to know that during this stay, the overall service of the hotel makes you satisfied, your praise we have conveyed to the relevant departments, can bring you intimate and satisfactory service feeling is our honor, thank you for your praise, we sincerely hope that you can share this stay experience with your friends, We also hope that you can inspire us to do better through a full score evaluation! ~ General Manager: He Ming
Anonymous User
Capsule Smart Mini Room (Double Bed)
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 7, 2024
First time stay and like the location. The room is not big but feels very comfortable. Ambience is good. Friendly counter service.
Response from Property: Dear guest, thank you for staying at the Nanjing South Station Urcove Hotel under the Hyatt Group's Eternal Classic series! Thank you for your support and evaluation of our hotel. Your evaluation has given us greater motivation to move forward. All staff are looking forward to your next stay and wish you a happy life~ General Manager: He Ming
Ahmad
Superior Double Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
If you go to Nanjing, you must stay here, the rooms are clean and the staff very kind. Overall 👍🏻🫰🏻👌🏻
Response from Property: Dear guests, thank you for choosing Yifei Hotel Nanjing South Station, a timeless classic series of Hyatt Group, thank you for your high evaluation of our hotel! Clean hygiene, quality service, convenient transportation, everything, have you felt the warmth of "home"? Now we are still running on the road of growth, hope to get your guidance and supervision! Looking forward to seeing you again soon! ~ General Manager: He Ming
hira naz
Superior Double Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 8, 2024
It is an absolutely wonderful hotel to stay, really close to the Nanjing South Railway station, beautiful clean rooms, and great amenities. The hotel staff is cordial, especially Ms. Zhou Yi Yi (周逸逸). she went the extra mile to help us with everything. Highly recommended 👌
Response from Property: Thank you for your support and encouragement. We will strive to do better. I hope to bring you more and better memories and experiences next time I meet you. Don't forget to wait for you to go home, please often go home to see! ~ General Manager: He Ming
Guest User
Capsule Smart Mini Room (Double Bed)
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Clean room n friendly staffs, never fail to attend to my request. highly recommended
Response from Property: Dear guests, thank you very much for your comments and suggestions. Yifei Hotel Nanjing South Railway Station, a timeless classic series of Hyatt Group, looks forward to your visit again! ~ General Manager: He Ming
Guest User
Superior Double Room
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 6, 2025
It was a great hotel with wonderful amenities and a very modern interior. The view was also great.
Response from Property: [Close to Confucius Temple, Xuanwu Lake, Jiming Temple, direct access by subway] There are always people in life who make you worry about, and there will also be people who care about you, whether it is caring about others or caring about others. It is a blessing to have someone caring about you, and it is lucky to have someone caring about you in your heart. Please remember to come back and visit us when you have time. We wish you a pleasant stay! ~General Manager: He Ming
Syd Elwell
Deluxe Queen Room
Stayed in Dec 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Feb 1, 2025
Very good! They take foreigners! The rooms are really nice for being relatively inexpensive, I was able to share a queen room with a friend no problem. Hotel breakfast is really good and the staff is friendly . I was helped by YaYa at the front desk and she gave me her WeChat to ask any other questions :)
Response from Property: 🌸【Near the Presidential Palace, Laomendong, direct access to the subway】🌸We always adhere to the comfortable experience and value-for-money hospitality of the Hyatt Group to bring guests the most intimate stay experience. If you visit Nanjing again, we look forward to bringing you perfect service again. We also hope that you will give us a full score to encourage us to keep moving forward! ~General Manager: He Ming
Lo
Superior Double Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 30, 2025
We have a wonderful time in Nanjing! Thank you for making our stay so special. It’s like a big family gathering making jiaozi and having hotpot together on the Chinese New Year eve!
Response from Property: Dear guest, thank you for choosing to stay at the Nanjing South Station Urcove Hotel under the Hyatt Group's Eternal Classic series. We sincerely look forward to your visit again~ General Manager: He Ming
Moutushi Ganguli
Superior Double Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 30, 2025
Had a great stay, the staff was really sweet and welcoming. Miss Xiaoqiao specially was very sweet and helpful, would definitely use their services again !
Response from Property: 💗【Close to subway station, direct access to airport via Line S1】💗Dear guest, thank you for staying at the Hyatt Regency Nanjing South Station Hotel, which is part of the Hyatt Group's Timeless Classics series. The hotel is equipped with a variety of smart devices, including cute robots in the lobby, smart curtains, smart toilets, Yifei speakers, etc. It is the greatest honor for all our employees to get your satisfaction. We sincerely look forward to your visit again! ~General Manager: He Ming