Hangzhou Shanye B&B (West Lake Scenic Area Branch) Reviews

Location a little tricky but staff is very helpful No variety of breakfast Friendly staff and easy check in Found a cockroach in the room, might need to fumigate regularly since it's in the mountains

Great for solo travelers and couples, surrounded by great natural views and paths, the hotel service and amenities are great 😊

I loved this hotel. The staff were really great and helpful. We had a pool party and the food was great! The location is very special among the tea terraces.

The location is pretty far inside, very hard to book cab as most drivers didn’t want to come in. We got scolded by drivers for staying this far 🤣 I wouldn’t say the cleanliness is up to standard. The only good thing about this place is probably how instagrammable it is. The breakfast was ok, looks kinda healthy.

Was good ! 👍

We really enjoyed our stay

We recently had the pleasure of staying at this wonderful hotel nestled between tea plantations. The host was exceptionally accommodating, going above and beyond to ensure a perfect stay. The pool was fantastic, offering a refreshing retreat with stunning views of the surrounding greenery. One of the highlights was its proximity to a charming village and scenic hiking trails, providing ample opportunities for exploration and adventure. Overall, it was an incredibly relaxing retreat and I would highly recommend this hotel to anyone looking for a perfect blend of comfort and nature.

The hotel is in a great spot at the top of the entrance to the park and an easy Didi ride to Westlake. We arrived late on a Friday night. The kitchen was closed, as it was 10:00 PM, but the staff offered to make us pasta. It was not a big deal, as we were able to order food delivery. The staff was very responsive and were always there to get us a beer or coffee. The breakfast was lovely. The rooms were modern and clean. I really liked the enormous tub. Our room did not have much of a view, because I could only find this room had some privacy of the bathtub of having a curtain. I do not want to watch my husband take a bath, which I found odd with all of the other rooms. The pool was nice, and overall it was a great place to stay. I really loved the modern touches and that there was a bar and a restaurant. Good AC, and a great weekend away. It is truly beautiful amongst all the tea trees.

the stay was overall quite nice, the hotel is beautiful and is located in such a nice natural area, the pool is very clean and the room was nice (except for the very little storage space, i had to leave all my stuff on the floor or inside the suitcase). My boyfriend and I were coming from Shanghai, looking for a different atmosphere and it was exactly what we needed. the only thing i disliked was the little options for breakfast. its quite expensive for just a few veggies and a little bowl of wonton, the items in the menu were also really expensive, just as much as a 5 star hotel would be, so we could only order from takeout since our budget was limited. another thing i really disliked was their dog disturbing our sleep at night. he woke us up at 12AM, 3AM and in the morning too. it's such a cute dog, but maybe they should keep him a bit further from the guest rooms at night

Perfect location, amazing view, stylish and clean room, tasty breakfast

Very friendly and helpful family. The facility is quite and peaceful. Recommend to stay at least 2 nights.

The accommodations were exceptional, the atmosphere was pleasant, and the majority of the attractions were easily accessible. I highly recommend staying here! The staff demonstrated exceptional kindness and helpfulness throughout our stay, even assisting us with our heavy luggage on our departure day.

Very pleasant stay, we are a family of 5. We all had a wonderful time there. The tea fields were peaceful and the hotel itself has top quality. Kids wanna come back already!

It’s a very peaceful getaway. The 2 male staff are so nice and detailed! (The sole of my shoes came off and I asked them for superglue which they didnt have, but they bought it for me the next day and I was so surprised!) As a fellow hotelier, I feel the standard of service at this hotel is exceptional. I felt so well taken care of. Thank you and I had great memories at the hotel.