To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1659)
Positive reviews(1621)
Reviews with photos/video(423)
Convenient location(390)
Easy to get around(386)
Delicious breakfast(195)
Close to train station(127)
Secluded lake view(124)
Friendly front desk staff(113)
Perfect for business trips(63)
Delicious buffet(18)
Negative reviews(38)
Jan
Standard City-view Room
Stayed in Mar 2024
Solo travelers
44 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The best staff of all time, and such a beautiful building with wonderful breakfast too.
Response from Property: 親愛的小主,您發出的好評我們已經收到啦~真是甜到我們的心巴上了呢~很高興能有您的支持和認可,有您的鼓勵,我們會繼續做的更好!喜歡您來,喜歡您常來。願您所遇皆所求,多喜樂,長安寧哦~
Coconut bruschetta
Famliy Suite
Stayed in Dec 2023
Travel with friends
19 review
4.2/5
Very Good
Posted on Mar 11, 2024
Overall good experience, the hotel is a bit old but not much to complain about, it definitely filled its purpose.
Response from Property: 親愛的賓客您好!雖然沒能得到您的5分好評,但衹要您是滿意的,我們一定是開心的,你的每一個估計,我們都銘記在心,再次謝謝您的好評,熱切希望您來南京繼續選擇南京曙光國際大酒店!
Guest User
River-view Queen Room
Stayed in Jul 2023
Solo travelers
3 review
4.7/5
Amazing
Posted on Sep 7, 2023
Amazing view over the city and right next to the Railway station. Room was really nice, though at some point night need a refresh.
Breakfast was nice, personal was really friendly!
Recommend.
Response from Property: Dear VIPs: Thank you very much for your 5 points of praise, to provide you with the feeling of home away from home is our goal of service, look forward to your visit again! I wish you a happy life, happiness and good health! Your account manager, Xiao Zhu.
osama
Standard Lake-view Room
Stayed in Jun 2023
Business travelers
19 review
3.2/5
Posted on Jul 16, 2023
The hotel is too expensive for the level of the hotel , location is good , windows are dirty and can’t open , must watch the lake view through dirty window
Response from Property: 尊敬的貴賓:感謝您選擇入住南京曙光國際大酒店,您提出的寶貴意見我們會反饋到對應部門崗點要求改進,我們會不斷改善提升服務質量與服務品質,相信您下次入住我們酒店,曙光會給您更加貼心更加完美的入住感受。您的客户經理小朱。
Anonymous User
Standard City-view Room
Stayed in Mar 2023
Business travelers
18 review
2.0/5
Posted on Apr 28, 2023
Well, pretty far away to be called international hotel. Staff has been checking my passport for 15 minutes and gave me hard time. Didn’t feel so welcome at all as foreigner tbh
Response from Property: Dear guest, we are sorry for not providing you with a satisfactory experience during this stay. We will strengthen employee skills training and improve service。We look forward to your next stay and feel our progress again!
Deukho
River-view Queen Room
Stayed in Jun 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 30, 2023
Fantastic!
Response from Property: 尊敬的貴賓:感謝您的點評,也非常感謝您對南京曙光酒店的大力支持,我們會再接再厲,不辜負您的好評。期待您的再次光臨!您的客户經理小朱。
Sinanaobai
Executive King Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 27, 2025
It was too late to arrive at Nanjing Station, so I found a hotel to stay in. I was very satisfied! The hotel is right next to Nanjing Station, the location is convenient, Xiao Zhou at the front desk was enthusiastic and the check-in experience was very good.
Original TextTranslated by Google
Response from Property: Dear guest, we are very honored to see your satisfactory evaluation. We have received your full score comment on the hotel. We are very happy that our hotel has left you a good impression, and we also look forward to your visit again!
Guest User
Standard City-view Room
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 26, 2025
The hotel is right outside Nanjing Station, and it's very convenient to walk there. The front desk lady is very pretty, and she arranged the room patiently and gently. The room has a wide view, and Xuanwu Lake is opposite, which is convenient for travel.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your 5-point praise. It is our service goal to provide you with a home-like feeling. We look forward to your visit again! I wish you a happy life, happiness and health!
Guest User
River-view Queen Room
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Facilities: Although the hotel looks old, the facilities are complete
Hygiene: Very clean!
Environment: The room at the back of the top floor near the elevator is a bit noisy, but the front desk said they could help me change it, but I was too lazy to change it
Service: Very meticulous and considerate
Original TextTranslated by Google
Response from Property: Dear little master, we have received your praise~ It is so sweet that it touches our hearts~ We are very happy to have your support and recognition. With your encouragement, we will continue to do better! I like you to come, I like you to come often. May everything you encounter be what you want, much joy, and everlasting peace~
Lianjiecuowu
River-view Queen Room
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Right next to Nanjing Railway Station, 3 minutes to get off the subway, convenient for travel. You can hear the sound of cars on the expressway below when the window is open, but it is very quiet when the window is closed. The hotel has a robot that can deliver food to the room. The room is cleaned in a timely manner. The lake view is very good, but it was a bit foggy when I went there.
Original TextTranslated by Google
Response from Property: Thank you for choosing Nanjing Shuguang Hotel. It is our service goal to provide you with satisfactory service. Your satisfaction with us is our greatest encouragement. We will continue to maintain it and make persistent efforts to do better. Looking forward to your visit again!
NKC1118
Executive King Room
Stayed in Nov 2024
Travel with friends
37 review
5.0/5
Outstanding
Posted on Jan 3, 2025
I stayed at the New Century Hotel on the east side of Nanjing Station before, and this time I wanted to try the Shuguang on the west side, so I came here. In general, it far exceeded my expectations, the facilities in the room were relatively new, the room layout was also good, the staff had a good service attitude, and the most important thing was that it was very close to Nanjing Station and the subway station, which made travel very convenient. I highly recommend it.
Original TextTranslated by Google
Response from Property: Dear little master, welcome to our hotel. Thank you for your perfect evaluation of us. Your recognition is the driving force for our progress. Sometimes an unforgettable look does not necessarily mean luxury and cumbersomeness, but rather the warmth close to the heart. Making ordinary details meticulous and conscientious will form a great force. We are willing to be the guardians of warmth and simplicity in modern busy life. You will come, we will always be there!
Shixiaobaobaolongna
Standard City-view Room
Stayed in Nov 2024
Travel with friends
4 review
4.5/5
Great
Posted on Jan 1, 2025
Hygiene: Overall sanitation is OK, but there was hair in the bathtub that was not cleaned up, but the attitude and way of handling it were OK, and they helped us change a room
Environment: The location is very good, the environment is clean, and you can directly see the lake view of Xuanwu Lake
Service: The service attitude is very good, and the attitude and solution when handling problems are very good
Facilities: The facilities are also complete, including the hotel's internal restaurant, gym, billiard hall, and laundry room
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your kind review of your stay at Nanjing Shuguang International Hotel. I am very happy to know that you are satisfied with us. I believe that this feedback will be a great encouragement to all our employees and will also serve as a basis for us to continuously improve service quality. source of motivation. We look forward to seeing you again in the near future!
Mooncatti
Executive King Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Parking is convenient and check-in is fast. Ctrip members can upgrade to a lake view room for free. The view is wide and you can directly see the panoramic view of Xuanwu Lake.
The room is also relatively comfortable, the price is not expensive, the environment is also good, the room is clean, the front desk Xiao Kang is enthusiastic, and the service is first choice for staying. I am satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, welcome to our hotel. Thank you for your full rating. Your recognition is the driving force for our progress. Sometimes, what is memorable at first sight is not necessarily luxury and cumbersomeness, but the warmth close to the heart. Paying attention to the ordinary details will form a great power. We are willing to be the guardian of warmth and simplicity in the modern busy life. You will come, and we will always be there!
Guest User
Standard Lake-view Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The room has a view. The assistant manager of the lobby, Miss Sun, gave me a small gift when I checked out. The Christmas decorations in the lobby are also very beautiful. The hotel interprets the hospitality of Shuguang. The service and room conditions are good! The room is clean and tidy, and it is also close to the Hongshan Zoo.
Original TextTranslated by Google
Response from Property: Thank you for choosing Nanjing Shuguang Hotel. It is our service goal to provide you with satisfactory service. Your satisfaction with us is our greatest encouragement. We will continue to maintain it and make persistent efforts to do better. Looking forward to your visit again! Your assistant lobby manager Xiao Sun.
Mindy23
Standard Lake-view Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The hotel has a grand appearance. The assistant manager of the lobby, Xiao Sun, called and greeted me in a caring and friendly manner. The hotel is of course good in all aspects. The location is very good and Xuanwu Lake is outside the window. It is very good.
Original TextTranslated by Google
Response from Property: Dear little master, welcome to our hotel. Thank you for your perfect evaluation of us. Your recognition is the driving force for our progress. Sometimes an unforgettable look does not necessarily mean luxury and cumbersomeness, but rather the warmth close to the heart. Making ordinary details meticulous and conscientious will form a great force. We are willing to be the guardians of warmth and simplicity in modern busy life. You will come, we will always be there!