Shanshui Hotel Reviews

Response from Property: Thank you so much for your wonderful review! We are delighted that our hotel met your expectations during your New Year trip. We're glad you enjoyed the room size, the view and the convenient location. We strive to provide a pleasant experience for all our guests. If the room temperature was not to your liking, please do let us know next time and we will do our best to adjust it. Also, we're happy to hear that our friendly staff was able to assist you. We look forward to welcoming you back again in the future.

Response from Property: Thank you so much for your detailed and positive review. We are delighted to hear that despite the initial exterior appearance, you had a pleasant experience upon entering our hotel. We appreciate your kind words about the bed, facilities, Wi-Fi speed, breakfast options, and the unique touch of the robot butlers. All the refrigerators in the rooms are not locked and can be used freely. If you have any questions about the use of the facilities, please contact the customer service manager at any time. We believe we will provide you with better services.We are thrilled that you consider our hotel the best place you've stayed in Nanjing and that you recommend it. We look forward to welcoming you back again in the future to provide you with an even better stay.Best regards, Customer Service Manager Alicia

Response from Property: Thank you so much for your wonderful feedback! We are truly delighted to hear that you found our hotel well maintained and clean. It's great that you had a comfortable sleep on the bed and enjoyed the strong shower pressure. Our location near the metro station and the presence of many restaurants nearby aim to provide convenience for our guests. We are also happy that our front desk manager was able to assist you effectively and provide useful information about places of interest. We highly appreciate your recommendation and will strive to do even better in the future. We look forward to having the pleasure of serving you again on your next visit. Yours sincerely, the Customer Service Manager of Shanshui Hotel

Response from Property: Thank you very much for your recommendation! We are delighted to know that you were satisfied with our location and service. We will keep doing our best to provide you and all our guests with an even better experience. Looking forward to welcoming you again!

Response from Property: The hotel buffet breakfast is now special for one person in 38 yuan, offering Chinese and western-style meals, fruits, seasonal vegetables, freshly ground coffee, etc. Thank you for your suggestion and sharing. We will look forward to every guest's satisfaction with practical actions and unremitting efforts, and look forward to your coming again! Alicia

Response from Property: The hotel offers a variety of room types to choose from. The smart room type was renovated from 2019 to 2020. If you have any requests for the room during your stay, please feel free to contact the customer service manager. Thank you for sharing, looking forward to your full marks and good reviews, and wish you a happy life! The customer service manager Alicia

Response from Property: 新年快樂！感謝您對酒店的高度評價！能讓您覺得房間漂亮，價格合理，我們感到十分榮幸。我們會一如既往地保持高水準，為您提供更優質的服務和體驗，期待您的再次到來，祝您生活愉快！山水客服經理 小董

Response from Property: It sounds like you had a positive experience at the hotel! Being near tourist sights is always a plus, and it's great to hear that the staff was efficient. A clean hotel and a good breakfast selection are important factors for a comfortable stay. It's good to know that there were amenities available, even if you didn't end up using them. Overall, it seems like you had a pleasant stay. We expect that you might consider staying at our hotel again. Wishing you good luck. Shanshui Customer Service Manager Alicia

Response from Property: Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay and appreciated the location of our property. It is always our goal to provide our guests with a comfortable and memorable experience, and we are glad to know that we have succeeded in doing so.We appreciate your kind words and look forward to welcoming you back in the near future. Once again, thank you for choosing our hotel and for sharing your feedback with us.Wish you a happy life. Customer Service Manager Alicia

Response from Property: In 2020, the new generation of smart rooms was officially launched. All facilities in the room can be realized. Wisdom rooms have a variety of themes for you to choose. Thank you very much for sharing and liking, because your praise makes us full of motivation, and your praise makes us more perfect. Look forward to your visit again, I wish you a happy life! Alicia, Shanshui customer service manager

Response from Property: The hotel is within walking distance of Nanjing's famous scenic spots such as the Presidential Palace and the Six Dynasties Museum. When you stay at Shanshui Hotel, you can have a panoramic view of the majestic Zhong Mountain, ancient city style, lakes and mountains. The surrounding environment is elegant, making you feel relaxed and happy. Thank you for your praise , wish you a happy life! Looking forward to seeing you again! Shanshui customer service manager Alicia

Response from Property: Thank you for your recognition of the hotel service, thank you for your praise and sharing, I wish you health and happiness, looking forward to your visit again！

Response from Property: The hotel has a variety of room types to choose from。Please tell us your specific needs when you check in, and we will do our best to serve you. Please feel free to contact us if you need anything during your stay.Thank you for your sharing and praise. Looking forward to your coming again, I wish you health and safety! Alicia, Shanshui Customer Service Manager

Response from Property: Dear guest, thank you for your trust and appreciation in Shanshui Hotel. It is our greatest honor to bring you an unforgettable experience! We have always been committed to providing every guest with a unique and outstanding stay experience. We value details, pay attention to every aspect, and strive to bring every guest a comfortable and enjoyable stay time. Looking forward to creating more unforgettable memories for you~Wishing you a happy life! Shanshui Customer Service Manager Xiao