Sheraton Nanjing Kingsley Hotel & Towers Reviews

Response from Property: Dear guest, thank you for staying at Sheraton Nanjing Kingsley Hotel & Towers and sharing your valuable experience with us. We will continue to optimize and improve our service in the future. Looking forward to seeing you again at Sheraton, the "The World’s Gathering Place."

Response from Property: Dear guests: Big or small, see you at Sheraton! Thank you for staying at Sheraton Nanjing Kingsley Hotel and sharing your stay experience with us. Meeting you is our best time and our blessing! Thank you for your trust and recognition of the hotel, and I would like to express my sincere gratitude to you. I am delighted to tell you that the hotel lobby and western restaurant have completed the Sheraton brand upgrade. The lobby & More by Sheraton coffee bar provides breakfast and evening drinks. In the morning, it is the mellow aroma of Arabica Coffee, and in the evening, it provides Sheraton's special Espresso Martini; the second-floor Daily Social food light all-day restaurant gathers Nanjing's special food and special theme buffet dinner. The hotel's guest room area has been completely upgraded, among which the Sheraton Grand Deluxe Room on the 25th to 28th floors incorporates the elegant Sheraton brand decoration style. The 29th to 31st floors are Sheraton City View Deluxe Rooms, which are equipped with smart technology control in the room. The fitness center is stationed with Italian imported Technogym fitness equipment, and there is also a full-day garden room with a four-season constant temperature swimming pool and 24-hour circulation filtered water. In your spare time, come to the Sheraton Executive Club on the 39th floor of the hotel and overlook the beautiful sunset over the Qinhuai River. From Xinjiekou to Hanximen, from Chaotian Palace to Mochou Lake, you can see the profound cultural heritage of Nanjing and the warm company of the hotel. We look forward to meeting you again at Sheraton, the "meeting place of the world", to explore the beauty of Jiangnan, the elegance of Jinling, and get close to the historical city. May your life be full of happiness and prosperity, and there will always be Sheraton! Marketing Communications Department

Response from Property: Dear Guest,Happy Chinese New Year! Thank you for choosing Sheraton Nanjing. Our hotel is located in Xinjiekou, the city center of Nanjing, with convenient transportation. It is close to Shanghai Road and Hanzhongmen stations of Metro Line 2. It takes only 10 minutes to walk to the Xinjiekou business district, where you can experience the bustling scenery of Nanjing. We sincerely look forward to your next stay. Have a good time!Marketing and Communications Department

Response from Property: Dear Guest,Thank you for your appreciation. Welcome back to Sheraton Nanjing. Have a nice trip.Marketing Communications Department

Response from Property: Dear guest, thank you for staying at Sheraton Nanjing and sharing your stay with us. Welcome back to Sheraton 'the world’s gathering place'. Marketing Communications Department

Response from Property: Dear guests: Hello! Thank you very much for staying at Sheraton Nanjing Kingsley Hotel and sharing your stay experience with us. We are encouraged by your positive comments and are pleased to hear that you recognized the hotel service and overall experience. Please allow me to express my sincere gratitude to you on behalf of the team. I am full of joy to tell you that the hotel lobby and western restaurant have completed the Marriott Group's renovation and renovation of the Sheraton brand. The &More by Sheraton coffee bar located in the hotel lobby serves Yunnan Arabica specialty ground coffee during the day and various specialty cocktails at night; the second floor The newly upgraded Daily Social all-day dining restaurant brings together global specialties and local Nanjing snacks. The hotel has completely upgraded the guest room area in recent years. The 25th to 28th floors are Sheraton brand selected deluxe rooms, and the 29th to 31st floors are Sheraton city view deluxe rooms. We look forward to your visit and check-in experience. The Sheraton Fitness Center is spacious, bright and equipped with luxurious facilities. The swimming pool adopts a full-sun garden room design, with constant temperature in all seasons, and 24-hour circulating filtered water, allowing you to immerse yourself in the atmosphere of a seaside vacation. The hotel is adjacent to famous historical and cultural attractions such as Shichengmen City Wall, Mochou Lake, and Chaotian Palace. You can deeply experience the unique historical and cultural charm of Jinling around the hotel. In your free time, you can stay in the hotel's 39th-floor tower lounge and gaze out at the beautiful sunrise and sunset over the Qinhuai River. In the future, Sheraton Kingsley Hotel looks forward to providing you with better services with a new look! Welcome to stay at Sheraton, "the place where the world gathers" again. Marketing Communications Department

Response from Property: Dear guest: Hello! Thank you for staying at Sheraton Nanjing Kingsley Hotel & Towers and sharing your stay with us. Thank you for your valuable comments to us! In response to your questions, we have joined forces with relevant departments to take targeted improvement measures. Remind you that the hotel lobby and western restaurant have been renovated and upgraded according to Sheraton brand standards. The &More by Sheraton Coffee Bar located in the hotel lobby serves Yunnan Arabica specialty ground coffee during the day and various specialty cocktails at night. The newly upgraded Daily Social Restaurant on the second floor brings together global specialties and Nanjing local snacks. In recent years, the hotel has undergone a new upgrade of the guest room area, among which the 25th to 28th floors are Sheraton Grand Deluxe rooms, and the 29th to 31st floors are Sheraton City View Deluxe rooms. We apologize for the inconvenience caused by these problems! Sheraton Nanjing looks forward to a new-look, to provide you with better service! Marketing Communications Department

Response from Property: Dear D316892****: Hello! Thank you very much for staying at Sheraton Nanjing Kingsley Hotel and sharing your stay experience with us. We value the experience and feelings of every guest, and value the feedback from guests. Thank you for your valuable opinions! I am very sorry that our facilities and services did not satisfy you. Please allow me to express my sincere apologies to you on behalf of the hotel. We have shared your information with the front office department and engineering department of the hotel as soon as possible. At the same time, we hope you can contact us and give us more relevant details. We will cooperate with relevant departments to carry out targeted improvement measures and strive to improve and improve. We apologize again for the inconvenience caused! Sheraton Kingsley Hotel looks forward to providing you with better services with a new look! Marketing Communications

Response from Property: 尊敬的賓客：您好！感謝您選擇入住南京金絲利喜來登酒店，撥宂寫下您寶貴的入住體驗，欣聞您對於酒店衞生服務方面的高度讚許，酒店一直以來力求為廣大賓客打造整潔舒適的入住環境，在歲月的沉澱下歷久彌新，温馨提示您，近幾年來，酒店陸續對大堂至二層食光餐廳、25-31層客房完成了改造升級。其中大堂將全新的喜來登“世界會聚之所”的品牌定位和省級非遺金陵折扇技藝有機結合，款款恭迎每位賓客。未來酒店將持續對其他客房區域進行煥新升級，對相關硬件體驗造成的不便，敬請您理解海涵。期待您再度入住“喜來登”。順頌春安！市場傳訊部

Response from Property: Dear guest: Hello! We have already reported your question about guest leftovers to the relevant department. Please call the switchboard after seeing this message and provide the specific date and room number. We will find it for you! We attach great importance to your question! We will also do our best to solve it for you. I wish you a happy Chinese New Year!

Response from Property: 尊敬的賓客：感謝您撥宂撰寫入住體驗和酒店設施服務方面的詳盡細節，我們注意到您的相關反饋並表示誠摯的歉意，酒店位於南京市中心新街口周邊地帶，臨近地鐵二號網上海路、漢中門站，步行僅需5分鐘左右，酒店近年來完成了大堂、二層食光餐廳及25-31層客房的喜來登品牌重裝煥新改造工程，並於未來持續針對其他樓層客房進行改造，不斷優化房內空間設施體驗。我們已將您的寶貴建議告知相關部門，並不斷跟進優化，對此造成的不便，感謝您的理解海涵，期待您再度蒞臨“世界會聚之所”喜來登，敬祝春祺！市場傳訊部

Response from Property: Dear guests: I wish you a happy Chinese New Year! Thank you for staying at Sheraton Nanjing Kingsley Hotel & Towers. We are glad to know that you had a satisfactory experience during your stay. We would like to express our sincere gratitude to you. The hotel is located in the Xinjiekou area in the center of Nanjing, enjoying a quiet location amidst the hustle and bustle. The guest rooms are landscape rooms with floor-to-ceiling windows, where you can enjoy the sunshine and look out over the mountains, rivers, cities and forests during the day and the bustling lights at night. We are glad to hear that you have experienced the Sheraton Fitness Center's signature hot spring bathing pool. The water is warm and comfortable, which can dispel the winter chill. There is also a full-day garden room with a four-season constant temperature swimming pool, 24-hour circulating filtered water, so you can swim freely in all seasons. The new Shiguang Restaurant on the second floor incorporates Nanjing’s specialties into its breakfast, allowing you to experience Nanjing’s gourmet life. In the future, the hotel will present you with more wonderful experiences and we look forward to having you stay at Sheraton again, “where the world meets”! Marketing Communications Department

Response from Property: Dear guests: See you at the Sheraton for any happy events, big or small! Thank you for staying at Sheraton Nanjing Kingsley Hotel and sharing your stay experience with us. Thank you for your trust and recognition of the hotel, and I would like to express my sincere gratitude to you. Warmly remind you that the hotel lobby and western restaurant have completed the Sheraton brand remodeling and upgrade. The lobby & More by Sheraton coffee bar offers breakfast C and evening A, with the mellow aroma of Arabica Coffee in the morning, and Sheraton's special Espresso Martini at night; Daily Social dining on the second floor The all-day dining restaurant brings together Nanjing specialties and special themed buffet dinners. The hotel guest room area has been newly upgraded, including the Sheraton Premier Deluxe Rooms on floors 25-28, which incorporate the elegant Sheraton brand decoration style. Floors 29-31 are Sheraton City View Deluxe Rooms, which are equipped with intelligent technology controls. The fitness center is equipped with Technogym fitness equipment imported from Italy. It also has a full-sunlight garden room with a four-season heated swimming pool and 24-hour circulating filtered water. In your spare time, go to the Sheraton Executive Club on the 39th floor of the hotel and overlook the beautiful sunset over the Qinhuai River. We look forward to seeing you again at Sheraton, "the place where the world gathers"! Marketing Communications Department

Response from Property: Dear guests: For all your big and small events, see you at Sheraton! Thank you for staying at Sheraton Nanjing Kingsley Hotel and sharing your stay experience with us. We are delighted to tell you that the hotel lobby and western restaurant have been renovated and upgraded with the Sheraton brand. The lobby & More by Sheraton coffee bar offers breakfast and dinner. In the morning, it is the mellow aroma of Arabica Coffee, and in the evening, it offers Sheraton's special Espresso Martini. The Daily Social all-day restaurant on the second floor brings together Nanjing's specialties and special theme buffet dinners. The hotel's guest room area has been completely upgraded. The Sheraton Grand Deluxe Rooms on the 25th to 28th floors are integrated with the elegant Sheraton brand decoration style. The 29th to 31st floors are Sheraton City View Deluxe Rooms, which are equipped with smart technology control. The fitness center is equipped with imported Italian Technogym fitness equipment, and there is also a full-day garden room with a four-season constant temperature swimming pool and 24-hour circulation filtered water. In your spare time, come to the Sheraton Executive Club on the 39th floor of the hotel and overlook the beautiful sunset of the Qinhuai River. From Xinjiekou to Hanximen, from Chaotian Palace to Mochou Lake, you can see the profound cultural heritage of Nanjing and enjoy the warm company of the hotel. We look forward to meeting you again at Sheraton, the "meeting place of the world", to explore the beauty of Jiangnan, the elegance of Jinling, and get close to the historical city. May your life be filled with happiness and prosperity, and Sheraton will always be there! Marketing Communications Department