Awanoyu Reviews

1 room detail dnn't show there is not toilet and bathroomin this room. And it dont show public bathroom for this room. please show room facilities clearly. 2. staff service : only the man in gray suit dont smile,he speak with gravelly voice and his manner is not polite 3. food : we like private room taste of food is ok but ingredients are so simply

If you want to hide in the jungle for peace, here is the perfect place.

The facilities are relatively old and look very old. But I believe that the guests who come here are here to experience the famous mixed bathing. The temperature of Shirahone Onsen is 37-41, which is not very hot. But after taking a bath, the frozen shoulder is relieved a lot.

There are few hotels in Shirataki Onsen, and the prices are relatively high. The room facilities are very average, even old, and the toilet is outside the room. The toiletries in the large bath are also average, but the hot spring is very good.

Impeccable service, dinner and breakfast are unexpectedly delicious and rich, very full and satisfying. The outdoor bone soup is not too hot, but you can enjoy it with your family and enjoy the white snow scene. If I come again, I will still choose this place!

We went from Matsumoto and bought tickets for Shirakone Hot Spring directly at Matsumoto Station for more than 2,000 yen. We first took the train to Niijima Station, and there was a connecting bus when we got off. We got off in front of the hotel, which was very convenient. . The hotel has a sense of age, but it is very clean, especially the hot springs. Breakfast and dinner were both very good. I was very touched to have such a good meal in such a mountain! The young man who served us, Tian Shang, was warm and thoughtful, and his smile was touching! The hotel actually has a young man named Xiao Xu who can speak Chinese and helped us solve many problems. There was also a waiter who helped us book a taxi, thank you very much! The hotel is very good in every aspect. I hope I will have the opportunity to stay again!

Especially beautiful snow hot springs, great service

I was very worried when I read the comments section before coming here. It is very good for a hot spring hotel in the mountains to have such service and quality. We originally booked two days, but later directly extended our stay with the hotel for one day. The hot spring is very comfortable. It is normal to have some sediment in the natural hot spring water. There is no problem if there are some leaves in the open-air hot spring. The food was very good, I couldn't finish it by myself. Overall, it was very good. In addition, it happened to snow heavily on the day I extended my stay, which was great👏

I have never experienced such high-quality hot spring quality. Breakfast and dinner are very unique. It is a good secret place for hot spring bathing. I happened to meet the ********* employee Xu Sang. The service is very kind and considerate. I want to come again next time.

I really like this hotel...especially their outdoor public soup...it's so charming...the white bone hot spring with snow scenery...it's refreshing...it's the number one hotel in my self-driving trip to Japan...I think I will visit again soon here

The hotel is very nice👍The hot springs are unique, the dinner is excellent, and the service is also very good👍

Lovely experience and onsen. I went with family and it was our first time visiting an onsen, and the employees were extremely accommodating to us. The scenery around the hotel is mountainous and peaceful. It was a little fancy for our tastes, especially the multi-course dinner that we weren't used to, but the onsen bath was an amazing experience. The outside onsen water was about body temperature, and the inside tubs were warmer. I went in the onsen a few times, at night and during the day, and both times it was beautiful and relaxing to observe the landscape while soaking in the milky water. There was a great ambiance in the hotel, it was very soothing and the futons were comfortable. The breakfast was delicious and they had self-serve coffee after breakfast. We stayed two nights which felt like a little much, and I think one night would have been better.

I have been staying here for about 30 years, but the attitude of the middle-aged male staff is very bad. They charge a service fee, right? I think it would be better for him to learn about the customer service industry.

The milky carbonated hot spring I was looking forward to was disappointing even before I entered. It was 1000 yen for a day trip bath. The subtitles said it was crowded. There was a reasonable amount of disinfectant at the entrance, but the entrance mat hadn't been changed in years, the carpet at the reception was stained, and the path to the bath was by no means clean. There was even a strange smell in the changing area. As for the important part, the bath, there was floating garbage even in the indoor bath, and the mixed outdoor bath? The dead insects and flower garbage, and the horseflies flying around could be life-threatening. The spring quality was lukewarm, so it had to be heated. It was slightly colder than body temperature when I touched it. The warning sign about heating it made it feel like a seedy place. The carbonated bath I was looking forward to didn't heat up as much as I thought it would, and I was more concerned about the hygiene. I will never visit again.