Atour Hotels in Nanjing

I booked for the second time, and the experience was much better this time, especially the service staff Zhaocai at the front desk, who was very responsible. Zhaocai actively called me back about some things that happened during my last stay, and also explained in detail the hotel's follow-up measures. After I left, he still attached great importance to my feelings, which made me see Atour's sincerity and sense of responsibility in serving customers. This brand is still trustworthy, and there are still some relatively enthusiastic and measured employees. Moreover, the location of this store is really very good. It only takes 10 minutes to walk from the South Station to the hotel. Atour's bedding is as comfortable as ever.

The accommodation experience was very good. The room was clean and hygienic. The front desk lady was polite and considerate in arranging the accommodation. There was a robot that could deliver food to the room. It is particularly worth praising that when I took my children out on the weekend and needed to print homework, the front desk lady also helped to arrange it. It was really great. It is the best choice when you come to Nanjing.

This experience in Nanjing South Railway Station Atour Hotel was top-level!I was traveling in Suzhou with my family. The old man in my family accidentally fell in the bathroom. There was no response at that time. In the afternoon, we came to Nanjing again. When we went out the next day, the old man felt a little uncomfortable, so we returned to the hotel. In the afternoon, we lay in bed and couldn't move. Because we came to China to travel, we called the front desk to look for it. Ask for help. The little girl at the front desk was very enthusiastic to help us call the ambulance. When the ambulance arrived, she also helped the doctor to send my mother to the ambulance and asked if we needed to be accompanied by staff. However, due to the limited seats in the ambulance, the little girl took the initiative to add our WeChat so that we could contact her when we needed! The little girl at the front desk took the trouble to help us contact the ambulance and the Chinese embassy for three consecutive days! Thank you very much to the little girls at the front desk, and also to the leaders of Nanjing South Railway Station Atour Hotel. Thank you!

Next to Nanjing University of Technology, the location is excellent. The front desk staff is warm and thoughtful. They always send a bottle of warm mineral water when you go out. The room is clean and tidy, and the cleaning lady provides good service. The breakfast is rich and it is also convenient to eat around.

Very convenient location, right at the Fuzimiao Station Exit 3,4. The staff are very kind and generous. We arrived early and were really tired, they let us early check in without extra charge. Also can check out at 14.00. The restaurants around the hotels are nice KFC, xiaoyang pan fried etc. Very close to all the tourist spots and walkable. Really recommend this hotel.

The location of the hotel is very good. It is located in the city center and is very close to every attraction. The business district is great. It is in front of China Southern Airlines. It is close to the museum. It is also very convenient to Xinjiekou Deji Square. The hotel is very fast for check-in. They were very patient and gave us directions. They also gave us souvenirs when we checked in and served us tea to relieve us from the fatigue of the journey. The TV was large, easy to use and very smart. The screen projection experience was very good. The room It is also very quiet, the sound insulation is very good, and it is not noisy at all. Parking is very convenient. The parking lot next to it is very large. The parking instructions are also very good. You can put your luggage at the door and you can also valet parking. Especially for breakfast, I was very impressed. It feels like a good harvest and feels like home. There are many varieties of breakfast, which are very nutritious and taste great, especially the duck blood vermicelli soup. The soup is fresh and delicious, and the cakes are also very good. It’s a great experience. I will choose to stay here next time

Isn't it a pleasure to have friends coming from afar! Isn't it a gentleman to not be angry when people don't know you! The spring breeze is blowing and the horses are galloping. I can see all the flowers in Chang'an in one day! Fireworks in March in Yangzhou! Yado is trustworthy

Before going, I called to ask about the differences between the rooms. They said that the most expensive room had an openable window. Because I was with my child, and both my child and I were prone to allergies, I thought I would book the most expensive room, which should be better. On a Saturday night in Nanjing, plus a 48-yuan breakfast for two people, it would cost more than 600 yuan, which is not very cheap. Ctrip has a service to enter the room four hours in advance. We went there at about 11 o'clock. The brother and sister at the front desk were very enthusiastic. They poured water for us and quickly helped us get the room. I was shocked when I entered the room. It was small, super small. The picture is what you see is what you get. So the skylight means the window facing the patio??? The floor was just mopped and there was water. I thought about it, so I didn't change it. Then the welcome fruit was delivered in the afternoon. I thought it was very late, so they said we would be delivered directly if we were not there in the afternoon. Because I was with my child, I wanted the child to take a nap at noon and go out to play, so I hung a do not disturb sign at the door. Then, at about two or three o'clock, the front desk called directly and asked if it could be delivered, saying that they saw a do not disturb sign hanging at the door. I was really shocked. Otherwise, why would they put up a do not disturb sign??? So that they would not be disturbed by phone calls? Then, as expected, the baby was allergic. He woke up in the middle of the night because of itching all over his body. He scratched for about an hour before falling asleep. The soft drinks provided were four bottles of mineral water, two bottles of tea, and a small can of Coke. The nuts were the ones in the picture. The welcome fruits were a few small tomatoes, apples, and tangerines. The breakfast cost 48 yuan, and no one checked the room card number at the door, and the variety was just so-so. The service was fine, the location was also OK, and I was speechless about the rest.

Very nice hotel with excellent facilities and awesome awesome service!! The hotel is located in a good area with plenty of options for places to eat and drink. About 800m from subway station, makes it easy to traverse around the city to and from this hotel. Most importantly for me as a light sleeper, the ”soundproofing” when you're inside your room is close to perfect!! And this hotel comes in HIGHLY RECOMMENDED!

Facilities: Smart toilet and smart projection are very good Hygiene: neat and clean Environment: Very good Service: The front desk service is particularly good