Atour Hotels in Nanjing

The room was clean and tidy. Although it was the last room, it was very quiet. The front desk service was warm and thoughtful. When I came to watch the music festival, I was given a small bag of souvenirs when I checked out. There were small cookies, bananas and drinks. It was very good!

The attitude of several service staff at the front desk was very good. They handed in warm tea when they checked in, upgraded the room, checked in to confirm whether breakfast was needed, there was a night porridge reminder at the elevator entrance, and there was a reading at the bedside. The service was not reduced because the location was relatively biased. The experience in this regard is very good! Also, thank you for helping to print the document ～ There are two problems in the fly in the ointment, one is that the chair and pillowcase have holes. If you consider the cost, can you cover it up by some measures to avoid them from dangling to customers? (Seeing embroidered stickers covering in other hotels, I feel that the chair can be referenced, saving and still beautiful) The second is that when I went in to look in the mirror, my pants leaned on the sink and I got a snot. . . Like a nose? A bit disgusting, wiped it off and made sure that the pants were gone. After the room went around and I didn't know where to go on a 😅 went downstairs to ask for alcohol wipes. It is recommended to wipe it regardless of whether there are obvious stains or not, to avoid being ignored invisibly

The room was clean. The breakfast spread was very generous, offering a great mix of Chinese and Western options. They even had specialties like duck blood vermicelli soup and mini wontons, as well as yogurt and small cakes – truly something for everyone, whether adults, children, or seniors. Hotel complimentary shuttle service: Free drop-off at the station, advance booking required.

Its my Second trip to china and this hotel was Beautiful They helped me a lot with some Questions, they ordered me taxis, showed me how to use the trailway station The Restraunt is really good The Breakfast was really good too When I go back to Yiwu I will definitely book this hotel again

Having had a fantastic experience at an Atour hotel in Shenzhen last year, and seeing positive reviews online, coupled with the fact that this hotel seemed relatively new, I decided to specifically choose the Atour near Nanjing South Station this time. I arrived late at night and knew they offered late-night supper service and had commercial LG washers/dryers. First, the location. It's quite close to the North Square of Nanjing South Station. You can reach it within a 3-minute walk after passing the traffic light under the overpass. The hotel next door is called Tianxi. Check-in was relatively quick, and the staff were quite friendly. I was assigned a room on the 4th floor, which I questioned, and they explained that family rooms are typically not on higher floors. Upon entering the room with my key card, I immediately noticed numerous stains on the floor, as if it hadn't been properly mopped. There was even a sticky little sticker still adhered to the floor. The overall impression was that the room wasn't clean at all. Next, I went to the 8th floor, hoping to enjoy some porridge, which is supposedly an Atour specialty. To my surprise, there were only two pots of porridge and a few steamed buns available. This was a significant downgrade compared to my experience at the Shenzhen Atour last year; I was extremely disappointed. In Shenzhen, staff would even prepare noodles upon request, whereas here, it was just those two solitary pots of porridge... Disappointed, I returned to my room and ordered takeout. Then my son noticed the TV had no sound. I called the front desk to report both the TV issue and the cleanliness problem. The staff member was quite helpful and immediately offered to switch our room. We moved to the 6th floor, and this room was noticeably much cleaner than the 4th-floor one. The TV worked, and there were even complimentary drinks in the fridge. However, the air conditioning fan was extremely noisy, even on the lowest setting. Overall, I found this experience quite mediocre. Thankfully, the staff's attitude was good. I hope they improve their management, as customer experience truly is paramount.

We stayed at this hotel to see Nioshoushan in the south of Nanjing. I got a family room. The room was spacious and clean. The hotel had many restaurants nearby and also a grocery store down the street. I would recommend this hotel to others and stay at this hotel chain again!

The facilities are complete and complete. The sanitation is clean. The front desk service is thorough and considerate. The facilities are complete and complete. The breakfast is delicious and rich in variety👍🏻🍞🍳

Very nice hotel with excellent facilities and awesome awesome service!! The hotel is located in a good area with plenty of options for places to eat and drink. About 800m from subway station, makes it easy to traverse around the city to and from this hotel. Most importantly for me as a light sleeper, the ”soundproofing” when you're inside your room is close to perfect!! And this hotel comes in HIGHLY RECOMMENDED!

It is indeed Atour, the experience is far beyond expectations! The tea service and the faint fragrance instantly relax when you enter the door. The room is familiar with the ”Atour” simple and comfortable, and the bedding is still sleepy. The best thing is the space for travel and late-night porridge, whether it is office reading or late-night stomach warm, it is very intimate. The staff's service is warm and measured, reflecting the warmth of ”neighborhood” everywhere. The details are full, and it has become my first choice for business travel, strong Amway!

The room is good, the surrounding environment is also good, there are many places to eat, it is very convenient for the whole family to travel or stay on business trips. The front desk guy and girl are also very good. It was also great to go through a set of procedures when I first arrived at the store. The breakfast girl is also very good and reminded me of the features