Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(1136)
Positive reviews(1115)
Reviews with photos/video(501)
Friendly front desk staff(185)
Classy environment(171)
Delicious breakfast(108)
Well decorated(57)
Well designed(43)
Secluded lake view(18)
Delicious buffet(17)
Awesome gym(13)
Negative reviews(21)
Xiaoyuan
Deluxe Room Twin
Stayed in Mar 2025
Traveling with friends
21 review
10/10
Outstanding
Posted on Apr 20, 2025
I am impressed with the services given by the front-desk staff, and variety of foods and options offered for the breakfast.
It is indeed excellent and awesome! Thank you for refreshing my mind with good foods and services besides extraordinary located in a nice environment.
Thank you.
Response from Property: Thank you very much for your positive review of our hotel. Weare honored to receive your recognition.非常感謝您對我們酒店的正面評價,我們深感榮幸能夠得到您的認可。
Guest User
Panku Theme Cozy Double Bed Room
Stayed in May 2024
Family
23 review
8.0/10
Very Good
Posted on Jun 20, 2024
Friendly and English speaking stuff, breakfast with decent range of foreign food. The only thing was the smell of smoke in the room.
Response from Property: Thank you very much for your positive comments about us, especially for the friendly spoken English of the staff and the rich breakfast. We are deeply honored! We apologize for the smoke smell issue you mentioned in the room, which really affected your stay. Please rest assured that we have taken immediate measures to strengthen the daily cleaning and ventilation of all floors. At the same time, we will conduct a comprehensive inspection of all rooms to ensure that there are no uncomfortable factors. We are committed to further improving service quality and facility maintenance to avoid similar situations from happening again. We hope to have the opportunity to host you again and provide a better experience. Thank you again for your feedback and look forward to your next visit!
Yvonne LMK
Cozy 2-bed Room
Stayed in Feb 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on Mar 28, 2025
Clean room friendly staff
Response from Property: Thank you so much for your positive review, glad you expressed your satisfaction with our cleaning and service staff! Thank you again for your valuable feedback, your satisfaction is the biggest motivation for us to move forward!
manhole
Cozy Queen Room
Stayed in Apr 2023
Traveling with friends
2 review
10/10
Outstanding
Posted on May 3, 2023
A quiet place not far from city centre. I do enjoy the balcony though it was a very short stay at the hotel. I would like to come and explore more next time!
Response from Property: Dear Guest, Thank you for taking the time sharing your experience with us. I am glad you choose to stay with us for your visit to Nanchang. Truly I appreciate your positive feedback and I will be sure to share them with the team. All of us strive on ensuring all our guests enjoy their experience while staying with us and take them home with fond memories. I am happy that it has been delivered successfully. We very much look forward in having another opportunity meeting you again soon in the near future.Warm regards,Jordan Yu Deputy General Manager
Chun Vincent
Cozy Queen Room
Stayed in Dec 2023
Business traveler
16 review
8.0/10
Very Good
Posted on Feb 7, 2024
Up to international standard. Pricing seem okay for what they offer.
Response from Property: Dear Guest, Thank you for taking the time sharing your experience with us. I am sorry that some of your experience did not meet your expectations,please allow me to express my sincerest apologies. I noted that you scored low for your experience and I am very much appreciated if you could contact me and tell us detail. Once again, I apologize for the inconvenience caused and I hope we will get the opportunity to welcome you back in the future. Warm regards, Jordan Yu General Manager
Kuethe
Cozy Queen Room
Stayed in Sep 2023
Business traveler
8 review
9.5/10
Amazing
Posted on Oct 23, 2023
Nice hotel, good location, very convenient. Excellent Restaurant with not too much choice (enjoyed buffet and breakfast), but what was there was well prepared and tasty.
Only criticism: difficult to get a non smoker room, as this hotel, like many others, do not put much effort in reinforcing their non-smoking-hotel policy. Finally though they found a room with almost no smoking smell for me, thanks to the good service staff. However it is possible to open the terrace door to let fresh air in. Until 10pm, some noise from activities of the nearby waterpark might be heard, after 10pm it is very quite.
Definitely a recommendation, I will go again.
Response from Property: Dear Guest, Thank you for staying with us and share your experience with us. We have passed your feedback onto the team especially about the smoking smell,we thank you for your comments and look forward to welcoming you back to our hotel. Kindly Regards, Jordan Yang,Deputy General Manager
Totoxiaojie
Cozy 2-bed Room
Stayed in Jun 2025
Family
21 review
10/10
Outstanding
Posted on Jul 18, 2025
The hotel facilities are relatively complete, but there is no swimming pool. The environment is elegant. Xiaosheng at the front desk has a good service attitude and answers various questions attentively. The breakfast is not bad. It is recommended to check and maintain the facilities in the room regularly. I will have the opportunity to experience it again next time I come to Nanchang.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We apologize for the inadequate maintenance of the swimming pool and room facilities. We have fully inspected and improved the maintenance system to ensure that the facilities are in good condition. Thank you again for your suggestions and look forward to your next visit. We will provide a better stay experience.
Guest User
Cozy 2-bed Room
Stayed in Apr 2025
Business traveler
30 review
10/10
Outstanding
Posted on May 8, 2025
Xiao Sheng at the front desk provided warm, professional and considerate service. The drinks served tasted good, the coffee was freshly ground from coffee beans, and the environment was beautiful. I stay here every time I come to Nanchang. The room is comfortable and warm, clean and tidy, and the hotel facilities are complete. You can order food in the room.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your wonderful experience in our hotel. Your satisfaction is our greatest honor. We look forward to your next visit. I wish you a happy life, good health and happiness!
Guest User
Deluxe Room King
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 5, 2025
It was a really good stay experience. The hotel is in a great location, just a dozen minutes' drive from the station. The hotel is located in the park with beautiful surroundings, suitable for walking. Manager Hu provided great service and was very talkative. I will choose this place again next time I stay.
Original TextTranslated by Google
Response from Property: We look forward to your next visit and hope to provide you with the same excellent service again.
Shanjie666
Cozy 2-bed Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 4, 2025
The room was very clean. Because it was May Day, I could only book a twin room, but the guy at the front desk who checked me in was very considerate and upgraded me to a lake view room. I could open the door to the balcony and see the beautiful playground and camping party. I was very satisfied with this arrangement. I had decided to bring my daughter to Nanchang for a trip on a whim. The city center was full of people and there was no car available. I looked for three or four hotels but some of them either had no rooms or were dirty and messy. The location of this hotel is not that good, but it is quiet, which is more in line with my choice. The most important thing is that the front desk staff provided great service, including the girl who checked out, who was also very considerate.
Original TextTranslated by Google
Response from Property: Dear guest, thank you again for choosing our hotel and giving us your valuable feedback. Your satisfaction is our driving force. We look forward to having the opportunity to serve you again and make every trip of yours full of wonderful memories. I wish you a happy life and look forward to your next visit! Sincerely, The [your hotel name] Team
Zhuomingyanyuanxieerduofusiji
Panku Theme Premier Twin Room
Stayed in Apr 2025
Family
10 review
10/10
Outstanding
Posted on May 5, 2025
We booked a suite and a theme room, mainly for the children to play in the room. The awkward thing is that these two room types are at the head and tail of the same floor. However, the overall facilities of the hotel are very good, and the service is impeccable. I am very satisfied
Original TextTranslated by Google
Response from Property: I wish you a happy life and look forward to your next visit!
Guest User
Deluxe Room Twin
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 3, 2025
The hotel is surrounded by a good environment, and there is a park next to it, where you can take a pleasant walk in the evening. The transportation is convenient, not far from various attractions and stations. The service provided by Manager Hu at the front desk is very good. The room is comfortable, clean and sanitary. I am very satisfied with my stay.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for your valuable evaluation. We look forward to your next visit and we look forward to serving you again in the near future. I wish you a happy life and all the best!
Guest User
Cozy 2-bed Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 4, 2025
Xiao Sheng at the front desk was warm and friendly. He helped answer many questions about travel. He also asked if more toiletries were needed when there were children with him. The hotel facilities are complete, there are restaurants nearby, and the scenery of the park next to it is also very good for taking photos.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your wonderful experience in our hotel. Your satisfaction is our greatest honor. We look forward to your next visit. We will continue to work hard to provide you with better service and experience. I wish you a happy life and all the best! Sincerely, Hotel Manager
Guest User
Cozy Queen Room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 30, 2025
The hotel environment is very good. Every time I come to this hotel, the quality is impeccable. The service provided by the front desk girl eleven is very good and professional! Like
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and support! We look forward to your next visit and to experiencing our warmth and professionalism again.
Guest User
Cozy Queen Room
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 30, 2025
Manager Yu at the front desk has a good service attitude, is meticulous and experienced in his work, the hotel environment and facilities are very good, the scenery is good, the balcony view is good, there is a water garden in the middle which is quite unique, and the room is clean and tidy.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise and support. Manager Yu is the pride of our team. We are very pleased with her professionalism and attentive care for customers. We look forward to the opportunity to provide you with a more perfect accommodation experience. Thank you again for your recognition and encouragement in our work.