Royal Tulip Canaan Nairobi

Royal Tulip Canaan Nairobi Reviews

Royal Tulip Canaan Nairobi

LR NO 1/574, TIGONI ROAD OFF CHAKKA ROAD, KILIMANI, Nairobi, 00100, KenyaSee Hotel Details
Royal Tulip Canaan Nairobi
Royal Tulip Canaan NairobiRoyal Tulip Canaan NairobiRoyal Tulip Canaan Nairobi
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.3/10
Very Good
75 review
Verified reviews
Location8.3
Amenities8.3
Service8.4
Cleanliness8.3
Filter by:
Sort by:
All reviews(75)
Positive reviews(58)
Reviews with photos/video(9)
Guest User
Superior King Room
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Jan 15, 2025
The staff were great and all was good, The reception staff were so helpful as well and the security.
Response from Property: Dear Valued Guest, Thank you for your kind feedback! We are thrilled to hear that you had a great experience with our staff, including the reception and security teams. We truly appreciate your positive comments and look forward to welcoming you again soon!Kind regards, Aamir Mastan Front Office Manager
Shackman
Executive King Room
Stayed in Nov 2023
Solo traveler
8 review
10/10
Outstanding
Posted on Dec 25, 2023
Royal Tulip Canaan Nairobi was just as the pictures showed. The massage, the spa and everything was simply breathtaking and relaxing. The staff were very friendly and the hotel environment was truly lovely and warm. I would book this place again l.
Response from Property: Dear Shackman, Thank you so much for your wonderful feedback! We're thrilled to hear that your experience at Royal Tulip Canaan Nairobi exceeded your expectations. It's great to know you enjoyed the spa, massage, and our friendly staff. We truly appreciate your kind words about the hotel environment, and we would love to welcome you back for another relaxing stay in the future!Thanking you, Kind regards, Aamir Mastan Front Office Manager
King Sally
Standard Queen Room
Stayed in Mar 2024
Traveling with friends
10 review
10/10
Outstanding
Posted on Apr 23, 2024
It was great.
Response from Property: Dear King Sally, Greetings!Thank you for your feedback! We’re delighted to hear that you had a great experience. We look forward to welcoming you back soon!Thanking you, Kind regards, Aamir Mastan Front Office Manager
Guest User
Standard King Room
Stayed in Oct 2024
Business traveler
4 review
10/10
Outstanding
Posted on Nov 22, 2024
Overall it's clean, there aren't many breakfast options, but it's pretty good
Original TextTranslated by Google
Response from Property: Dear Values Guest, Greetings of the day!Thank you for your feedback! We're glad to hear that you found the property clean and that you enjoyed the breakfast. We appreciate your comments about the breakfast options, and we'll take them into consideration as we continue to improve our offerings. We look forward to welcoming you again soon!Thanking you,Kind regards, Aamir Mastan Front Office Manager
Guest User
Standard King Room
Stayed in Nov 2024
Business traveler
18 review
8.5/10
Very Good
Posted on Dec 24, 2024
A good hotel in Nairobi, clean, quiet, and very good service
Original TextTranslated by Google
Response from Property: Dear valued Guest,Thank you for your kind feedback! We’re delighted to hear that you had a pleasant stay with us and appreciated our clean, quiet environment and excellent service.Your satisfaction is our top priority, and we hope to welcome you back to our hotel in Nairobi soon!Best regards,Aamir Mastan Front Office Manager
Guest User
Standard Queen Room
Stayed in Jul 2024
Business traveler
19 review
10/10
Outstanding
Posted on Aug 19, 2024
The breakfast is good, but the room has no window.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Greetings from Royal Tulip Canaan Nairobi! Thank you for your feedback! We're glad to hear that you enjoyed the breakfast. We apologize for the room's lack of a window and understand how important natural light and ventilation can be. Your comments will be shared with our team as we strive to improve our guest experience. We hope to have the chance to welcome you again in the future. Thanking you, Kind regards, Aamir Mastan Front Office Manager
Chardle
Standard Queen Room
Stayed in Oct 2024
Business traveler
26 review
10/10
Outstanding
Posted on Nov 26, 2024
Good service attitude, good breakfast
Original TextTranslated by Google
Response from Property: Dear Chardle, Greetings from Royal Tulip Canaan Nairobi! Thank you for your feedback! We're thrilled to hear that you enjoyed our service and breakfast. We always strive to provide the best experience for our guests and appreciate your kind words. We look forward to welcoming you again soon! Thanking you, Kind regards, Aamir Mastan Front Office Manager
VVVVicky777
Superior King Room
Stayed in Jul 2024
Business traveler
48 review
10/10
Outstanding
Posted on Aug 7, 2024
Nice room, nice reception and restaurant
Original TextTranslated by Google
Response from Property: Dear VickyGreetings from Royal Tulip Canaan Nairobi!Thank you for your feedback! We're thrilled to hear that you enjoyed the room, reception, and restaurant. We truly appreciate your kind words and look forward to welcoming you again for another great experience!Thanking you, Kind regards, Aamir Mastan Front Office Manager
Anonymous User
Standard King Room
Stayed in Oct 2023
Business traveler
3 review
6.0/10
Posted on Dec 1, 2023
Highly recommended only when traveling alone, not recommended for couples. The shower room and toilet are visible inside, and there is no privacy at all. The facilities are clean
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We appreciate your comments regarding the cleanliness of our facilities, and we’re glad to hear that you found them well-maintained.We also understand your concerns about the privacy in the room, and we apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we will take it into consideration as we work to improve the experience for all our guests.We hope to welcome you again in the future and provide you with a more comfortable stay.Best regards,Aamir MastanFront Office Manager
Lvyouyijia
Standard Queen Room
Stayed in Aug 2024
Business traveler
15 review
6.2/10
Posted on Oct 17, 2024
Living experience is average
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Greetings!Thank you for your feedback. We appreciate your honest thoughts and will take them into account as we continue to improve our services and guest experience. We hope to have the opportunity to provide you with a better experience on your next visit.Thanking you, Kind regards, Aamir Mastan Front Office Manager
Guest User
Standard King Room
Stayed in Mar 2025
Business traveler
21 review
10/10
Outstanding
Posted on May 17, 2025
各方面不錯,希望繼續保持
Translate
Queen J
Stayed in Feb 2025
Business traveler
10/10
Outstanding
Posted on Mar 19, 2025
Best hotel experience ever! Hosted a 3-day workshop for 12, and we were well taken care of. Delicious, plentiful food, amazing staff, spacious rooms, and even special meals for my allergies. The tea breaks felt like full-course meals, and they let me print at their business center. Loved the gym, sauna, and steam room—perfect for unwinding after long days. Highly recommend!"
6/7
Response from Property: Dear Guest Thank you for choosing RTCN as your preferred hotel when in Nairobi. We are delighted to note you have found our hotel & services exceeding your expectations. We will be delighted to welcome you again and be recommended to your industry colleagues. Hope to hear from you soon. Warm Regards Jayesh Cholera General Manager
DayTrip626397
Stayed in Jan 2025
Traveling with friends
10/10
Outstanding
Posted on Feb 25, 2025
Very good place to stay. Friendly staff and very professional. I would like to recommend this hotel for anyone who is coming to Nairobi. I enjoyed a lot my time when I was staying in the hotel. Good food, good bed, comfortable at all. If I can give you a food recommendation try the grilled fish on the restaurant. :)
Response from Property: Dear Guest Thank you for your positive review, we are delighted you have had a pleasant stay with us at RTCN. We shall have your appreciation of our Food be communicated to the Chef. We hope to welcome you again when next. Regards Jayesh Cholera General Manager
Guest User
Stayed in May 2025
Other
10/10
Outstanding
Posted on Jun 26, 2025
Everything was best and comfortable!! The staff was really welcoming and quick service for my laundry. I will definitely come back again
Guest User
Stayed in May 2025
Other
10/10
Outstanding
Posted on Jun 19, 2025
A nice hotel. Beds were nice to sleep in, the service was good, the food was tasty - summed up a very pleasant stay. We are coming back!