2 Chome-23-12 Kumoji, Naha City, Okinawa Prefecture, 900-0015, JapanView Hotel Details
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Richmond Hotel Naha Kumoji Guest Reviews
4.4/5
Very Good
51 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(51)
Positive reviews(50)
Reviews with photos/video(10)
Clean and tidy(13)
Awesome rooms(12)
Friendly staff(11)
Great value for money(7)
Awesome stay(6)
Delicious breakfast(6)
Convenient for shopping(6)
Near shopping area(5)
Negative reviews(1)
Kunasai
Standard Double Room-Non Smoking
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Good location and reasonable price
Staff clean room ok
Have minimart at 1st floor
Location can connect to city spot places
Response from Property: Thank you for your kind feedback regarding our location, pricing, and amenities. We are delighted to hear that you enjoyed your stay and found our facilities satisfactory. We look forward to welcoming you back in the future.Best regards,Richmond Hotel Naha Kumoji
Joanna Siew Kin
Standard Double Room-Non Smoking
Stayed in Sep 2024
Solo travelers
2 review
4.5/5
Great
Posted on Nov 2, 2024
Room was alright. Original room wasn’t cleaned well but got a room change quite easily. Hotel provided amenities and free drinks and ice cream at the lounge which was nice.
Response from Property: Dear Joanna, thank you for your feedback. We apologize for the issue with the cleanliness of your original room but are glad we could swiftly address it. We are delighted you enjoyed the amenities and complimentary treats at the lounge. We look forward to welcoming you back soon. Best regards, Richmond Hotel Naha Kumoji.
LUIGI
Twin Room--Non Smoking
Stayed in Dec 2024
Family
37 review
5.0/5
Outstanding
Posted on Feb 13, 2025
The room is large, and the suitcase can be fully unfolded. The monorail 🚝 Biology Bridge Station is a 3-minute walk away. The buffet breakfast is rich in variety. The restaurant provides free coffee, tea, and ice cream from 13:00 to 20:00. It's a 10-minute walk to Kokusai Street. There are many restaurants and izakayas around. It's 2 stops to Asahibashi Bus Terminal and 1 stop to Kenchomae Rakuen Shopping Center. I will stay in this hotel again when I come to Naha! Very satisfied 👍
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Guest User
Triple Room-Non Smoking
Stayed in Dec 2024
Family
9 review
4.6/5
Great
Posted on Jan 12, 2025
It's about 5-6 minutes away from Miebashi subway station, and about 10 minutes away from Kokusai-dori and restaurants in Matsuyama. It's very convenient to go anywhere. It's not expensive to take a taxi to Naha Airport. I used a 500 yen coupon from a certain website and it only cost 1,300 yen. It's more cost-effective than Yui Rail for 3 people. There are free blue seal cold drinks on the second floor of the hotel. There is a 711 downstairs and Family Mart across the street to buy small things, which is also very convenient. The only small drawback is that the room itself is a little old.
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Response from Property: Thank you very much for staying at the Richmond Hotel Naha Kumoji and contributing your article. Our hotel is a 2-minute walk from Monorail Miebashi Station. There are various restaurants near the hotel for you to choose from, including ramen, yakiniku, local Okinawan cuisine, etc. The lounge on the second floor of the hotel serves soft drinks and Blue Seal ice cream from 1:00 pm to 8:00 pm. There is a 7-Eleven convenience store on the first floor of the hotel open 24 hours a day, and there is a Family Mart opposite the hotel, so shopping is easy and convenient. We apologize for the fact that the room is a bit old. In order to ensure your stay experience, we will continue to improve the hotel's facilities. The weather is getting colder, please pay attention to your health and don't catch a cold. The entire hotel staff looks forward to seeing you again. Richmond Hotel Naha Kumoji Okinawa
このみんみん
Corner Standard Double Room-Non Smoking
Stayed in Dec 2024
Family
4 review
4.7/5
Amazing
Posted on Jan 9, 2025
The location was great, about a 15-minute walk from Kokusai-dori. The breakfast had a wide variety of items and was very satisfying.
I put some ice cream in the freezer in my room to eat after my bath because they offer free ice cream, but it had melted by then.
The front desk staff were also very polite and I was very satisfied.
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Response from Property: Dear Konominmin, Thank you very much for using Richmond Hotel Naha Kumoji. We apologize for the inconvenience regarding the ice cream. The refrigerators in the guest rooms are not equipped with a freezing function. If you would like to store frozen foods, we can store them at the front desk. We sincerely apologize for our lack of information. Despite the inconvenience, we are very grateful for your compliments regarding the front desk staff, rooms, and breakfast. All of our staff will continue to work hard to provide the best service possible for our customers. Finally, thank you for taking the time to leave a review after you returned home. We look forward to seeing you again. Richmond Hotel Naha Kumoji
Guest User
Twin Room-Smoking
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Very good, there is a convenience store downstairs, the location is very good
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Response from Property: Dear Guest.Thank you for your positive review of our hotel. We are delighted to hear that you were satisfied with our location and amenities.We look forward to welcoming you again.Best regards, Richmond Hotel Naha Kumoji
차윤수
Triple Room-Non Smoking
Stayed in Oct 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 24, 2024
It was comfortable and the bed was comfortable
I had a good rest and fun during my 3 nights and 4 days
The response to my request was fast, the check-in and check-out system was good, and the breakfast was good!
I was satisfied with the hotel's easy accessibility~
Thank you.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Richmond Hotel Naha Kumoji.We are very glad to hear that you had a pleasant stay.Please feel free to contact our staff if there is anything we can help you with during your stay.We are very happy that your trip to Okinawa was a satisfying one.We look forward to welcoming you again.
Guest User
Single Room-Non Smoking
Stayed in Jan 2025
Business travelers
3 review
3.7/5
Posted on Feb 19, 2025
The location is about 3 minutes walk from the monorail station. The area is relatively quiet. It takes about 10 minutes to walk from the downtown area. The hotel is a bit older, but still clean.
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puppyWannie
Twin Room-Smoking
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Good location, delicious ice cream
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the Richmond Hotel Naha Kumoji and contributing your article. I am glad that our hotel can meet your requirements. Our hotel is a 2-minute walk from the Monorail Miebashi Station and a 15-minute walk from the tourist area Kokusai-dori. It is conveniently located for sightseeing and for travelers who have to catch a flight early in the morning. There are various restaurants near the hotel for you to choose from, such as ramen, yakiniku, and local Okinawan cuisine. The lounge on the second floor of the hotel provides soft drinks and Blue Seal ice cream from 1:00 pm to 8:00 pm. The weather is getting colder, please pay attention to your health and don't catch a cold. The entire hotel staff looks forward to seeing you again. Richmond Hotel Naha Kumoji, Okinawa.
Guest User
Twin Room-For 3 Persons-Non Smoking
Stayed in Jan 2025
Family
3 review
4.5/5
Great
Posted on Feb 12, 2025
The friendly front desk made me feel good from the moment I entered the room.
The facilities are clean and it is within walking distance to Kokusai Street.
They even gave gifts to the children.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind words regarding our friendly front desk service, cleanliness, and convenient location. We are delighted to hear that your children enjoyed the gifts. Your feedback is greatly appreciated.Best regards,Richmond Hotel Naha Kumoji
Mei Hui
Twin Room--Non Smoking
Stayed in Jun 2024
Family
2 review
4.5/5
Great
Posted on Aug 19, 2024
There are Chinese-speaking staff at the lobby counter who are very warm and courteous. The location is also convenient. There is 7-11 downstairs and FamilyMart across the street. There are many barbecue restaurants to choose from near the hotel. Not far behind is the all-you-can-eat Roast Pork King. The CP value is very good. It is less than 5 minutes away from Meirongqiao Subway Station. It is very convenient. It only takes 10 minutes to walk to Kokusai Street.
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JerryDJ
Triple Room-Non Smoking
Stayed in Dec 2024
Family
29 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The room is clean and sanitary, the overall service is good, the surrounding transportation is convenient, the breakfast is also good, and the cost performance is high. If I have the opportunity to go again, I may stay here again next time...
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the Richmond Hotel Naha Kumoji and contributing your article. We are glad that you are satisfied with the services provided by our hotel. In order to ensure your stay experience, the cleaning staff will carefully clean each room. Our hotel is a 2-minute walk from the Monorail Miebashi Station and a 15-minute walk from the tourist area Kokusai-dori. It has a superior location and is convenient for sightseeing. It is also very convenient for passengers who have to catch a flight early in the morning. The breakfast restaurant on the second floor offers a variety of local Okinawan dishes such as Okinawa soba noodles and fried bitter melon. Thank you again for your high evaluation of our hotel. The weather is getting colder, please pay attention to your health and don't catch a cold. All our hotel staff look forward to seeing you again. Richmond Hotel Naha Kumoji Okinawa
Wendy____s
Single Room-Non Smoking
Stayed in Dec 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Feb 5, 2025
The front desk staff was very kind. There was also a convenience store on the first floor, so I could go shopping anytime. The rooms were clean, and I think this is a great hotel for tourists.
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Response from Property: Thank you very much for using Richmond Hotel Naha Kumoji. How was your stay? We were very happy to read your compliments about our staff and location. As you said, our hotel has a convenience store on the first floor and there are many restaurants in the area, so we believe it is in a convenient location. We will continue to strive to provide better service. We look forward to seeing you again. Richmond Hotel Naha Kumoji
Ff_f
Deluxe Double Room-Smoking
Stayed in Dec 2024
Couples
8 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The hotel is in a very convenient location, the front desk staff is very service-oriented, the water pressure is strong enough, and the hotel has an overall satisfaction rate of 85%, except for the air conditioning, which I hope can be improved!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the Richmond Hotel Naha Kumoji and contributing your article. We are glad that you are satisfied with the services provided by our hotel. Our hotel is a 2-minute walk from the monorail Miebashi Station and a 15-minute walk from the tourist area Kokusai-dori. It is conveniently located for sightseeing and is also very convenient for passengers who have to catch a flight early in the morning. There are various restaurants near the hotel, such as ramen, grilled meat, and local Okinawan cuisine for you to choose from. Because it is winter and the nights are cold, the hotel's central air conditioning is uniformly set to warm air, and it is not possible to set the cold air for your room alone. We apologize for not meeting your expectations for use. In order to ensure your stay experience, we will continue to improve the hotel's facilities. The weather is getting colder, please pay attention to your health and don't catch a cold. All our hotel staff look forward to seeing you again. Richmond Hotel Naha Kumoji Okinawa
Guest User
Twin Room- For 3 Persons-Smoking
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 2, 2025
My family of 4 booked a triple room, and one child stayed for free. The space was large, the bathroom was clean, and there was no smell. There are disposable supplies available for free use in the lobby. There is a convenience store right next to the hotel. Meirongqiao Station is only five minutes away. A three star hotel with such quality is above and beyond. I will choose this one next time
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the Richmond Hotel Naha Kumoji and contributing your article. I am glad that our hotel can meet your requirements. All of our hotel's rooms start at 17.5 square metres, which is quite spacious for a business hotel. In order to ensure your stay experience, the cleaning staff will carefully clean each room. There is a toiletries table in the hotel lobby, and guests can use it freely according to their needs. There is a 7-Eleven convenience store on the first floor of the hotel, open 24 hours a day, so shopping is easy and convenient. Our hotel is a 2-minute walk from Monorail Miebashi Station, making it very convenient for travel. Thank you again for your high evaluation of our hotel. The weather is getting colder, please pay attention to your health and don't catch a cold. The entire hotel staff looks forward to seeing you again. Richmond Hotel Naha Kumoji Okinawa