Mercure Okinawa Naha

Mercure Okinawa Naha Reviews

Mercure Okinawa Naha

3-3-19 Tsubogawa, Naha City, Okinawa Prefecture, 900-0025, JapanSee Hotel Details
Mercure Okinawa Naha
Mercure Okinawa NahaMercure Okinawa NahaMercure Okinawa Naha
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.2/10
Great
756 review
Verified reviews
Location9.5
Amenities8.8
Service9.3
Cleanliness9.3
Filter by:
Sort by:
All reviews(756)
Positive reviews(748)
Reviews with photos/video(258)
Easy to get around(157)
Delicious breakfast(109)
Convenient for shopping(91)
Close to airport(55)
Perfect for kids(23)
Friendly front desk staff(23)
Good views(17)
Delicious buffet(8)
Negative reviews(8)
Ka Ho
Superior Triple Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 20, 2025
Overall environment is great. No bad smell in the room. The front desk receptionist are very helpful and nice, easy to communicate.
Anonymous User
Classic Double Room
Stayed in Apr 2025
Family
98 review
9.5/10
Amazing
Posted on May 12, 2025
- bedsheets got hole despite changing it again and again - hotel was great - pillow was nice and bed was comfy - staff were all super friendly - definitely I will be back again
Guest User
Superior Triple Room
Stayed in Mar 2025
Family
3 review
9.5/10
Amazing
Posted on Apr 30, 2025
We stayed here 10 years ago and decided to stay here again on our 2nd trip to Okinawa. Its right next to the monorail which makes it convenient to travel without a car. Also theres a car rental right at the hotel which makes pick up and drop off super convenient too! The nearby park is only 5 minutes away and its very lovely. Price is very reasonable, space is quite spacious (can open up my 2 check in luggage) I would stay here again the next time I visit Okinawa.
Ka Ki
Classic Twin Room
Stayed in Jan 2025
Family
13 review
10/10
Outstanding
Posted on Feb 27, 2025
Came here for the second time due to its excellent location, clean rooms, wonderful breakfast and comfortable environment. This time it does not disappoint. Would recommend everyone to try out this hotel although it is becoming a little hard to book now. Do book earlier if you wish to try.
Hui Jin Teh
Classic Double Room
Stayed in May 2025
Couple
1 review
8.5/10
Very Good
Posted on Jul 1, 2025
The hotel is just beside the Tsubogawa monorail station. It also has a family mart, 7-eleven and a Donki store within minutes of walking. Parking at the hotel is convenient - they offer daily rate of JPY1000 for parking. Downtown is about a 10-15 mins ride. Rooms are on the small side - but totally ok for a couple. After all we spend most of our time wandering around the city / surroundings anyway. Would recommend the hotel for the price and location.
Guest User
Classic Double Room
Stayed in Feb 2025
Couple
4 review
10/10
Outstanding
Posted on Mar 18, 2025
No frill, nice decent hotel next to train station.
Response from Property: Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. We ensure you that we will do our utmost efforts to keep our service standards high. We hope to see you again the next time you are in Okinawa. Thank you very much for choosing Mercure Hotel.Mercure Hotel Okinawa Naha Front Office Staff
Fran Lim
Superior Twin Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 26, 2025
Very convenient hotel, good beds, good English, change of towels, making beds and empty trash.. With family mart, donki and car rental in the hotel. Breakfast is simple and delicious. Good location, next to monorail
MrsDia
Superior Triple Room
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Dec 22, 2024
It is conveniently located near the Tsubogawa station. They provided kid's toothbrush and slippers which was very thoughtful. There are water dispenser at every level, so good to bring own bottles to refill. Bathroom size is small.
Response from Property: Dear Guest,Thank you so much for taking the time to share your positive review. We are delighted to hear that you found our location convenient, with easy access to Tsubogawa Train Station, the Kokusai Expressway, and the airport. It’s wonderful to know that the nearby 7-11, FamilyMart, Don Quijote, and various supermarkets added to your convenience during your stay.We are thrilled that you enjoyed the spaciousness and cleanliness of your room, as well as our kid amenities and water dispenser. It’s fantastic to hear that you appreciated it. Your kind words and high recommendation mean a lot to us.Thank you once again for your feedback and for choosing to stay with us. We look forward to the opportunity to welcome you back in the future and to continue providing you with a pleasant and enjoyable experience.Mercure Okinawa NahaFront Office Staff
Guest User
Superior Twin River View Room
Stayed in May 2025
Family
3 review
9.0/10
Great
Posted on Jun 19, 2025
Staff are polite and helpful. Hotel is conveniently licated next to train station. There's an onsite car rental company, making it easy to collect and return the car if you stay at the hotel before or after the rental period.
NNash
Superior Twin River View Room
Stayed in May 2025
Couple
22 review
10/10
Outstanding
Posted on Jun 29, 2025
Location is good- near a train station. Its conveniently located to restaurants, malls and a family mart.
Anonymous User
Superior Triple Room
Stayed in May 2025
Couple
5 review
8.0/10
Very Good
Posted on Jun 21, 2025
It is next to the station which is good. The room was clean but not trendy tone. The bad thing was that some tenants yelling in the corridor in the morning
Muiju
Classic Double Room
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 9, 2025
Lacation of hotel is very very good to transportation. Donki's new branch is not far away from hotel. Every floor of hotel have a vending machine. Don't be worry about car parking because hotel have a service.
jas@
Superior Triple Room
Stayed in Oct 2024
Family
7 review
8.5/10
Very Good
Posted on Dec 1, 2024
Hotel was convenient. Near to don don donki and 3-4 stations away from the airport. Would recommend to others.
Response from Property: Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. We ensure you that we will do our utmost efforts to keep our service standards high. We hope to see you again the next time you are in Okinawa. Thank you very much for choosing Mercure Hotel. Mercure Hotel Okinawa Naha Front Office Staff
Kelvin Chew
Superior Triple Room
Stayed in Oct 2024
Family
21 review
10/10
Outstanding
Posted on Nov 18, 2024
Very good location 5 stops via monorail from and to airport. Good location with family mart, 7-11 & Donki near by. Rooms are clean, hotel amenities are great! Very friendly staffs with good services. The room is just nice for my daughter, me & my wife.
Response from Property: Dear Guest, thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our hotel exceptionally clean, convenient and that you loved your stay at Mercure Okinawa Naha. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. Providing a comfortable and welcoming environment is our top priority, and your positive feedback reaffirms the hard work we put in every day. We look forward to having the pleasure of welcoming you back for another enjoyable stay in the near future.Mercure Hotel Okinawa NahaFront Office Staff
Guest User
Classic Double Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 12, 2025
Excellent location, just a few steps of the monorail. Naha is also close by. Lots of small restaurants are nearby and there is also a family mart downstairs if you would rather have breakfast in your room. Overall a great value