Swiss-Belinn Baloi Batam Reviews

Response from Property: Dear Valued Customer,Thank you for taking the time to share your feedback about your recent stay at Swiss-Belinn Baloi. We’re thrilled to hear that you enjoyed our location and found our staff to be helpful and cheerful. It’s always our goal to create a welcoming atmosphere for our guests, and we appreciate your kind words about our team.We also want to sincerely apologize for the condition of the towels during your stay. Your feedback is invaluable, and we will take immediate action to address this issue to ensure our linens meet the high standards our guests expect.Thank you once again for your thoughtful feedback. We look forward to welcoming you back for another enjoyable stay!Warm regards,Enrico SR AjiHotel Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your thoughts about your stay with us! We’re glad to hear that you enjoyed the cleanliness, service, and surroundings of our hotel.We appreciate your understanding regarding the renovations and acknowledge the distance to Grand Batam Mall. Your feedback is important to us, and we’re continually working to improve our amenities.We hope to welcome you back to Swiss-Belinn Baloi, Batam, for an even better experience in the future!Best regards,Enrico SR AjiHotel Manager

Response from Property: Dear RainManAsia, Thank you for taking the time to share your enjoyable experience in Trip.com, following your stay at Swiss-belinn Baloi, Batam. We are glad to hear that our hotel's prime location and service quality was able to exceed your expectations. We will share your compliment to all of our team as it will motivate and encourage us to continuously give the best service and quality to all our loyal customers. Thank you again for your feedback, me and our team will be more than happy to welcome you. Sincerely, Enrico SR Aji Hotel Manager

Response from Property: Dear TAMIR, Thank you for taking your time and giving us constructive feedback and sharing your stay experience on Trip.com following your stay at Swiss-Belinn Baloi, Batam. We've noted your feedback. Once agai thank you for your feedback and we look forward to the opportunity to welcome you back to Swiss-Belinn Baloi, Batam. Thank you. With kind regards, Enrico SR Aji Hotel Manager

Response from Property: Dear Valued Customer, Thank you for taking your time and sharing your memorable stay experience on Trip.com following your stay at Swiss-Belinn Baloi, Batam. It is a real pleasure for us to hear that we're able to meet your expectations and have made your stay memorable especially with our hotel's prime locations and our service quality. We'll share your compliment to all our team, I believe all of them will be proud to read your compliment. Once again thank you so much and we look forward to the opportunity to welcome you back to Swiss-Belinn Baloi, Batam. Thank you. With kind regards, Enrico SR Aji Hotel Manager

Response from Property: Dear Lik Khai,Thank you very much for your positive review. We are glad to hear that you enjoyed the great location of our hotel, with easy access to shopping malls, food courts, and other local attractions. We're also pleased that you found the service to be good and the rooms clean. Your feedback is truly appreciated, and we are grateful for your recognition of the value we offer.We look forward to welcoming you again in the future!Warm regards,Enrico SR AjiHotel Manager

Response from Property: Dear Guest,Thank you for your excellent review! We’re glad to hear that you enjoyed the location and amenities of our hotel. We appreciate your feedback regarding the size of the shower area, and we will take it into consideration for future improvements.We’re also pleased that you found the option of connecting rooms to be a good solution for a more spacious experience. We hope to welcome you back soon and provide you with another enjoyable stay.Warm regards,Enrico SR AjiHotel Manager

Response from Property: Dear Syera Mohdnor,Thank you so much for your perfect 5-star review! We’re thrilled to hear that you had a good stay and appreciated the convenient location with easy access to everything. We're also glad that the surroundings, amenities, cleanliness, and service met your expectations.We look forward to welcoming you back for another great stay!Warm regards,Enrico SR AjiHotel Manager

Response from Property: Dear AnnaPorto,Thank you for your kind review and for sharing your experience with us. We’re delighted to hear that you enjoyed the hotel’s convenient location near Grand Batam Mall and BCS, as well as the vibrant street food options nearby. We’re especially glad that our team, particularly Adelina, made your stay memorable with her attentive service during breakfast. It’s always wonderful to hear that our staff's efforts have had a positive impact on our guests.We hope to welcome you back soon for another enjoyable stay!Best regards,Enrico SR AjiHotel Manager

Response from Property: Dear Takeshi83, Thank you for taking your time and sharing your memorable stay experience on Trip.com following your stay at Swiss-Belinn Baloi, Batam. It is a real pleasure for us to hear that we're able to meet your expectations and have made your stay memorable especially with our service quality and our cleanliness quality. We'll share your compliment to our receptions and all our team, I believe all of them will be proud to read your compliment. Once again thank you so much and we look forward to the opportunity to welcome you back to Swiss-Belinn Baloi, Batam. Thank you. With kind regards, Enrico SR Aji Hotel Manager

Response from Property: Dear Guest,Thank you for your feedback and for choosing Swiss-Belinn Baloi, Batam for your weekend stay. We’re glad to hear that you enjoyed our great location near the malls and appreciated the convenience of the smart TV in your room.We also appreciate your understanding regarding the ongoing renovations at the lobby. We strive to ensure minimal disruption to our guests during such periods. Your feedback is important to us, and we will continue working to improve our services and facilities.We hope to welcome you back for an even better experience in the future.Best regards,Enrico SR AjiHotel Manager

Response from Property: Dear Loh,Thank you so much for your perfect review! We’re thrilled to hear that everything, especially the location, met your expectations. Your recommendation to friends and relatives means a lot to us, and we truly appreciate your support of the Swiss-Belinn group of hotels.We look forward to welcoming you back for another great stay in the future!Best regards,Enrico SR AjiHotel Manager

Response from Property: Dear travellinggurlie,Thank you for your kind review! We’re happy to hear that you enjoyed our convenient location, just a short walk from the mall and food areas, and that you were pleased with the cleanliness and service during your stay.We appreciate your feedback regarding the building's condition, and we will certainly take it into consideration for future improvements. It’s great to know that your overall experience was positive, and we hope to welcome you back for another enjoyable stay!Warm regards,Enrico SR AjiHotel Manager

Response from Property: Dear Prakash,Thank you for your recent stay at Swiss-Belinn Baloi, Batam, and for sharing your feedback. We’re glad to hear that you appreciated our prime location and the cleanliness of the hotel. However, we sincerely apologize for the inconvenience you experienced with the room change, especially while traveling with your family.We understand how important it is to have a smooth and comfortable stay, particularly when traveling with children. Your feedback regarding the initial smoking room assignment is valuable, and we will take steps to ensure better room allocation in the future to avoid such issues.We truly appreciate your understanding and hope to have the opportunity to provide you and your family with a more seamless and enjoyable experience on your next visit.Warm regards,Enrico SR AjiHotel Manager