Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)

Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch) Reviews

Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)

No.2 Chaofeng Road, Xiangqiao District, Chaozhou, Guangdong, ChinaView Hotel Details
Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)
Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)
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Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch) Guest Reviews

4.7/5
Outstanding
2904 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2904)
Positive reviews(2837)
Reviews with photos/video(1644)
Friendly front desk staff(432)
Convenient location(386)
Convenient parking(254)
Awesome amenities(235)
Well designed(219)
Delicious breakfast(122)
Close to scenic area(119)
Well decorated(66)
Negative reviews(67)
Hosh
Xi'An Double Bed Room
Stayed in Apr 2024
Family
5 review
3.7/5
Posted on Apr 14, 2024
The hotel was clean and the bed was comfortable. The included breakfast was really bad (you are better off having breast outside). The location isn't so great either because it wasn't within walking distance to anywhere worthwhile and there wasn't much around the hotel (except for various local eateries). The check-in was straight forward even with my limited Chinese vocabulary. There was a window in the bedroom so that was nice. The TV worked and allowed for watching local channels. New releases and movie rental was also available at additional cost.
Response from Property: Dear male god/goddess,hello! I am your favorite angel coco. We are very sad that we have not been able to give you a satisfactory check-in experience. This is ourgreatest regret. Your sincere evaluation is a spur to the continuous progress of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory check-inexperience, make you feel our sincerity, and let you see that we are constantly making progress in the hotel. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincereevaluation. I sincerely hope that you can stay again to feel our progress.
Anonymous User
Xi'An Deluxe Double Bed Room
Stayed in Mar 2024
Couples
5 review
4.0/5
Very Good
Posted on Mar 28, 2024
Walkable distance (15 to 20 mins) to 牌坊街 so if you want to explore the local neighbourhood it is recommended. Price is ok.
Response from Property: Dear guest, thank you very much for your favorable review of our hotel. The hotel is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed railway line, 1 km away from Kaiyuan Temple, and 1.2 km away from Guangji Bridge (Xiangzi Bridge) across the Han River. km, 1 km from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 km from Hanwengong Temple, 1.5 km from Chaozhou Archway Street and Xu Prince Consort's Mansion. There is everything you need to eat, drink and have fun in the surrounding area. We are honored to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" and creating a "home away from home" for each customer. Thank you for your recognition of Xiaoxi's service. We look forward to you and your family staying at Xi'an Chaozhou Ancient City Store again. , all the staff sincerely wish you good health and smooth work!
phtan68
Xi'An Elegant Room
Stayed in Jan 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Good location with bus station right at the door step@ abeit on the other side of hotel. Hotel is clean and modern with catch phrases around the room to light up your days. The service staff is polite and answer to all questions asked. Just like the other hotel near by there are eateries around the hotel and at each corners and they open till late night. It is also near Teochew West lake, and about 30 mins walk away from Teochew Old Town where all the attraction located. We booked with breakfast and it is delicious with some nice local Teochew cuisine, and to me you can coupled with your hotel booking or purchase for one of the day you stay.
6/17
Response from Property: It is an endless honor for Xi Xi to receive your affirmation and praise. Your satisfaction is the greatest affirmation to us! During your stay, we will make every effort and authority to provide you with the best stay experience! For you, we will constantly improve and surpass. Looking forward to the next beautiful encounter with you. Xi Xi hopes you can come back again
Tan
Xi'An Double Bed Room
Stayed in Jun 2024
Family
11 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Our stay was great! The staff were friendly, and the room was comfortable.
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The shop is 20 metres away from Chaozhou Bus Terminal, 10 metres away from the high-speed rail line, 1 kilometre away from Kaiyuan Temple, 1.2 kilometres away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometre away from Chaozhou West Lake Park and Chaozhou Ancient City, and 2.5 km from Hanwen Temple. Li, Chaozhou Paifang Street, Xu's son-in-law's house is 1.5 kilometres away, and there are all kinds of food, drinks and entertainment around. It's a great honour to serve you. Over the years, we have been ad
KIAN
Xi'An Double Bed Room
Stayed in Aug 2023
Solo travelers
10 review
3.5/5
Posted on Aug 21, 2023
The check in by staff too slow n not professional. When check as foreigner they had to do manually input info . Halfway she said asked me to wait n to serve local clients instead . I got angry n told me it should be in proper qué way. They claimed foreigner passport too complicated to fill up if they are new staff but the experience staff should come n help . The check in was totally too long even later it was finished in 15 mins. Local clients with children forcing them to do their first but staff should uphold priority come first for who come first.
Response from Property: We are the best match in the whole world! Xi'an Hotel is a hotel brand under the Plateno Group that is positioned as a fashionable and light luxury cross-border boutique. With the core value proposition of "a small sense of happiness, starting with pampering you", it creates an elegant, classic and exquisite temperament exclusive space for guests. Advocating a new attitude towards life during travel, Xana life - no matter when and where you travel, choose a relaxing space that is considerate and understands yourself. If you have any questions during your stay, please feel free to contact us.
Ardi in China
Xi'An Elegant Room
Stayed in Jun 2022
Travel with friends
54 review
4.0/5
Very Good
Posted on Jul 7, 2022
Clean rooms and located in a convenient location. Nearby the commerical street.
Old Horse Fat Man
Xi'An Deluxe Twin Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 7, 2023
Good and nice hotel, comfortable!
Response from Property: In the journey of life, many people come and go in a hurry, and meeting and parting seem to be an irreversible cycle. But what's wrong with that? Xiaoxi and you met, although the time was short, the process was beautiful. You left your figure and kindness, Xiaoxi showed you Xiaoxi's beauty, you smiled, that's enough~~~I hope on the day of parting, you are sunny and happy, and I hope you will still be cool when we meet again!
Dorota1991
Xi'An Elegant Room
Stayed in Oct 2021
Solo travelers
24 review
4.2/5
Very Good
Posted on Nov 26, 2021
Room clean and spacious, not very good breakfast and no coffee. Convenient location for taking Didi, but a little but far from historical attractions
Shandonglaoliangkou
Xi'An Deluxe Twin Room
Stayed in Nov 2024
Couples
41 review
5.0/5
Outstanding
Posted on Nov 12, 2024
I have stayed at Xi'an Hotel several times, and this one is the best. The front desk reception is warm and thoughtful, with butler-style service, and we were upgraded to a new room. The room is super large, exquisitely decorated, and elegant in style. The facilities are complete, clean and sanitary, and the bathroom is separated into dry and wet areas. Electric curtains are convenient. The breakfast is good and meets the needs of all kinds of guests. The hotel is very close to Chaozhou Ancient City, and can be reached in more than ten minutes on foot. There are many attractions in the ancient city, especially the Guangji Bridge, which is the most spectacular and a must-see scenic spot!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
Guest User
Xi'An Double Bed Room
Stayed in Nov 2024
Couples
11 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The location is good, very close to the ancient city, the room is tidy and clean, the goddess room shower room has music, which is very special, the lobby is very beautiful, and the price-performance ratio is high! Recommended!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
Guangzhoubintena
Xi'An Deluxe Double Bed Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Overall it's ok, but the smell of cigarettes is a bit strong, which may be due to the central air conditioning. The service is thoughtful and meticulous, the facilities are quite sanitary, the room is large, with floor-to-ceiling windows, and the bedding is comfortable
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. If the smell of smoke is heavy, you can call the front desk, and the front desk will ask the room attendant to make it smoke-free for you. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
Guest User
Xi'An Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Overall, I feel very satisfied. The hotel has a good location, complete facilities, and clean rooms. The clerks have good service attitudes, especially the lady at the front desk, who is very enthusiastic. The surrounding environment of the hotel is good, the garden on the third floor is beautiful, the breakfast is rich, parking is convenient, and there is a self-service washing machine. It is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
Guest User
Xi'An Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The service is very good. The transportation is very convenient. The hotel has its own parking lot. It is quite large. The room is clean, tidy and comfortable. The bed is moderately soft and hard. The aromatherapy in the lobby is good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
Guest User
Xi'An Elegant Room
Stayed in Oct 2024
Couples
13 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Location and transportation: The hotel is in a prime location with convenient transportation. Service: The front desk staff has a good attitude. Environment: The garden on the third floor is beautiful, the rooms are clean and tidy. I will come again next time👍👍👍👍👍
Original TextTranslated by Google
6/11
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
Guest User
Xi'An Double Bed Room
Stayed in Nov 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Overall very satisfied, the front desk lady helped me upgrade the room. The room was clean and tidy, no odor, plenty of hot water, and a breakfast voucher was given
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!