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Verified reviews
Location8.2
Amenities7.8
Service8.5
Cleanliness8.6
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All reviews(56)
Positive reviews(53)
Reviews with photos/video(34)
Awesome stay(18)
Great service(15)
Tasty dinner(13)
Clean and tidy(10)
Relaxing hot springs(10)
Large rooms(5)
Easy to get around(5)
Negative reviews(3)
Anonymous User
Japanese Style Room 8 Tatami Mats
Stayed in Sep 2023
Couple
3 review
10/10
Outstanding
Posted on Oct 22, 2023
We stayed for 1 night, dinner was fabulously good. Location is an easy walk 5mins to KiiKatsura train station. Reception staff is helpful and can speak English.
Kate
Japanese Style Room 8 Tatami Mats
Stayed in Feb 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 18, 2024
Everything was perfect - the room, onsen, location, food. Highly recommended!!
Great hotel! Location, cleanliness, delicious food for dinner and breakfast, onsen, friendly staff - everything is great! Highly recommend.
Original TextTranslated by Google
Response from Property: Thank you very much for your kind words about our hotel. We are glad that you enjoyed your stay and all our services. Your recommendations are very valuable to us.
If I had to choose between Wanqinglou and Urashima Hotel, I would still choose Wanqinglou. After checking in on the day of arrival, before eating, you can carry Wanqinglou's bath basket to the Forget-to-go Cave of Urashima Hotel for free to soak in the cave hot spring. Transportation is to take a free turtle boat (about 15 minutes per trip) directly from the pier at the entrance or take the free minibus from Urashima Hotel to Wanqinglou. The breakfast and dinner at Wanqinglou are both Japanese set meals, which are very, very delicious. I was also given a free glass of plum wine on my birthday. The restaurant is all tatami-style, and the shoe cabinets and restaurant seats are labeled with names, which is also very ceremonial.
The room is a non-smoking double bed with no view, equipped with a yukata and an outer layer to wear outside, and a pair of gray split-toe socks are given, which are very skin-friendly and comfortable to wear. Although the room facilities look old, they are very clean and tidy, which is great
Original TextTranslated by Google
6/20
Response from Property: Thank you for choosing Wanqinglou and sharing your experience. We are glad that you enjoyed our hot spring facilities and delicious Japanese set menu. Regarding the room facilities, we will continue to pay attention to and maintain cleanliness, and look forward to welcoming you again.
Guest User
Japanese Style Room 6 Tatami Mats
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 17, 2025
Convenient transportation, the bus station is right at the door. I booked the Aoi-kan, which has its own sign, and can use the exclusive elevator and the tenku rooftop open-air hot spring. The wind on the roof is quite strong. The room is quite large, and the view is good, facing Shirarahama. It would be better if Shiraraso was not in front. The buffet food is quite rich, but the fried food is a little cold
Original TextTranslated by Google
Response from Property: Thank you for sharing your pleasant stay. We are glad that you are satisfied with the spacious and comfortable room and enjoy our delicious food and convenient transportation facilities. We look forward to seeing you again.
Guest User
Japanese-Style Deluxe Room
Stayed in Mar 2025
Family
7 review
8.7/10
Very Good
Posted on Apr 16, 2025
Considering the Kuroshio train at 8:49 the next day, we chose Wanqinglou, which proved to be a perfect choice. The room we booked for two people turned out to be a two-bedroom suite. Even though the room facilities were a little old, it was clean, spacious and comfortable. We enjoyed the food and convenient transportation of Wanqinglou (after visiting the fish market in the morning, we went to the JR station to reserve a designated seat and returned to the hotel for breakfast) and the cave hot springs, super escalator, mountaintop viewing platform and cute little turtle boat of Urashima Hotel.
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Shaonvtaiyang
Japanese Style Room 6 Tatami Mats
Stayed in Feb 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Apr 1, 2025
I originally wanted to book Urashima, but the turtle ship and time limit were too troublesome, so I booked a sister hotel where I could soak in Urashima Hotel. The location is convenient and the cost-effectiveness is high. Urashima sometimes has special room rates, but the hotel is too big and it's tiring to walk around. It's enough to go to the hot springs and stroll around. The opposite of Wanqinglou is Urashima Pier. You can wear a yukata. When you enter the hotel, you will have your own name tag to put your shoes. The dining area also has a name. The waiter will deliver it to the room to introduce the room supplies. The hotel also has hot springs to soak in. Pay attention to the opening hours. I went to soak in the morning and evening during off-peak hours and there was basically no one. The experience was very good. Wanqinglou Hotel has the smell of tatami, and Urashima has the smell of rotten eggs. Both are very comfortable and natural. The breakfast is also very good. Very exquisite. I went to Urashima to soak in the hot springs at night and ate at Lawson. There are many specialties to buy. This hotel needs to walk a distance to JR and the distance to the sea torii (in the opposite direction). This village is not big and you can walk there. It's very comfortable and clean. I will come to this city next time. It's really happy to relax after hiking.
Original TextTranslated by Google
Response from Property: Thank you very much for sharing your wonderful experience. We are very glad that you are satisfied with the hotel's location, service and spa facilities. We sincerely look forward to your visit again and hope you will enjoy more relaxing time.
Guest User
Japanese-Style With Bath, Ocean View
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 8, 2025
It's been 22 years since our first family trip. This time, we visited Nachi Falls first. The food was delicious. The staff were kind, and the quiet, calm atmosphere was relaxing. The bath was small, but the changing room was clean and comfortable, and the water was rich. We also took a turtle boat from the dock in front of the inn to Hotel Urashima, where we were able to tour many hot springs and enjoy the hot springs. We would definitely like to visit again.
Original TextTranslated by Google
6/10
Response from Property: Thank you very much for visiting us for the first time in 22 years. We are very happy that you praised our food and the service of our staff. We look forward to seeing you again.
Anonymous User
Japanese Style Room 8 Tatami Mats
Stayed in May 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 4, 2025
The hotel has thoughtful and warm service. The door is right at the pier to Urashima, which is very convenient for going to the island to soak in hot springs. The morning tuna auction market is also right opposite the hotel. It is a 7-10 minute walk to the JR station.
Original TextTranslated by Google
Response from Property: Thank you for your praise for our hotel services. We are glad that you enjoy the convenient location and warm service. We look forward to seeing you again!
The sister hotel of Urashima, the hotel is probably the tallest building in Katsuura, right next to the shuttle pier. It is very convenient to go to Urashima or take the Ki-no-Matsushima cruise from here. This is my first time to experience a hot spring hotel with one night and two meals in Japan, it is very good. The front desk guy is attentive and a bit like the boys in Japanese dramas.
Original TextTranslated by Google
Response from Property: Thank you for sharing your pleasant experience. We are glad that you are satisfied with our location and service. We look forward to your visit again to experience our hot spring and food.
Guest User
Japanese Style Room 8 Tatami Mats
Stayed in Apr 2025
Family
2 review
9.5/10
Amazing
Posted on May 4, 2025
It's about 7-8 minutes walk from JR station. Very convenient. Breakfast and dinner are delicious, but the hotel is a bit old. Everything else is perfect.
Original TextTranslated by Google
Response from Property: ご滞在いただき、誠にありがとうございます。便利な立地やお食事をお楽しみいただけたとのことで、大変嬉しく思います。施設の古さに関しましては、貴重なご意見として承ります。今後ともよろしくお願いいたします。
Anonymous User
Japanese-Style Room Deluxe Non-Smoking 10 Tatami
Stayed in Sep 2024
Traveling with friends
3 review
5.0/10
Posted on Jan 6, 2025
The hotel is very old, and the soundproofing is very poor. There is a ferry across the street from the hotel. There were bangs in the middle of the night, which might be the sound of a boat hitting the shore, or the sound of an iron chain. It is said to be a hotel that started out as a restaurant. I was served half a pound of tuna for dinner. Even if I like tuna, I can't eat it like this. The table next to me had beef, but our table only had tuna!! The menu was different from the table next to us! The hotel's quilt cover was pilling and had holes.
Original TextTranslated by Google
Response from Property: Thank you for sharing your stay experience. We apologize for the noise and food service complaints you mentioned. We will take your feedback into consideration and strive to improve our service quality.
Regarding the tuna-based tuna set meal you selected, please understand that the dishes may be different.
Thank you again for your valuable feedback. We sincerely look forward to seeing you again.
AtlasY(๑¯ω¯๑)
Japanese Style Room 6 Tatami Mats
Stayed in Jun 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Jul 29, 2024
Arrived at the hotel at noon. Since we couldn't check in yet, we stored our luggage and went to Nachiyama. When we came back in the afternoon, our luggage had been delivered to the room. The hotel has its own hot springs. There is one indoor pool and one outdoor pool for men. There seems to be sulfide in the water. We booked a one-night stay with two meals. The food was OK. The dinner was rich in variety. The breakfast was relatively simple. Overall, it was good.
Original TextTranslated by Google
SUsu
Standard Twin Room
Stayed in Dec 2024
Traveling with friends
17 review
9.5/10
Amazing
Posted on Jan 10, 2025
The room is small but well-equipped. The hotel is old and even the waiters are over 50 years old. But the service quality and attitude are also excellent. When we checked in, they asked us if we wanted to go to Urashima Hot Springs. We were too tired, so we chose the hotel's hot springs. The hotel's hot springs are not big, but there are few people. Soaking in them can relieve fatigue. I thought the breakfast was a Western buffet, but it turned out to be Japanese cuisine. Although I only stayed for one night, it is worth staying again.
Original TextTranslated by Google
Response from Property: Thank you for your positive review of our hotel. We are glad that you enjoyed our services and spa facilities. We will continue to work hard to improve your accommodation experience and look forward to seeing you again.
Guest User
Japanese Style Room 8 Tatami Mats
Stayed in May 2024
Traveling with friends
21 review
10/10
Outstanding
Posted on Jul 29, 2024
The hotel is about 15 minutes' walk from Katsuura JR Station. The facilities look old, but the service and attitude are not bad at all. I stayed in a Japanese-style room. I could wear a yukata and take a turtle boat to the Forget-to-go hot spring in the Urashima Hotel across the sea (300 yen was charged at check-in). It is really worth going to see the sea while soaking in the hot spring. There are many types of breakfast and dinner. Drinks and snacks are charged extra. There is no convenience store in the hotel.
The waiters in the hotel do not speak Chinese, but they can communicate in English and plastic Japanese. The next day, I met a waitress in the hotel at the place where I took a boat to drift in Shingu.
Compared with the Urashima Hotel across the sea, the facilities here are definitely backward, but there are relatively few foreign tourists, and the accommodation experience is more unique.