To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(56)
Positive reviews(25)
Reviews with photos/video(5)
Negative reviews(2)
Guest User
Standard Double Room With Double Bed
Stayed in May 2024
Business travelers
13 review
4.7/5
Amazing
Posted on Jun 19, 2024
The room is a bit small, barely enough to fit two suitcases. It is close to the subway station and English garten, which is not bad.
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mercure Hotel München Schwabing
Guest User
Standard Double Room With Double Bed
Stayed in Jun 2024
Couples
3 review
3.7/5
Posted on Jul 23, 2024
The room was clean and comfortable!
I was grateful that they provided free water.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Hotel München Schwabing
schyde
Deluxe Double Room
Stayed in Apr 2023
Business travelers
37 review
5.0/5
Outstanding
Posted on Aug 17, 2023
The room is small but clean and tidy. The location is good. There are many supermarkets, shopping malls and restaurants around. It's very convenient for eating and shopping. It's also very close to the subway. It's very convenient to travel. It's a good choice for business trips.
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Jethro.T
Superior Room With Double Bed - Courtyard
Stayed in Jun 2023
Business travelers
49 review
5.0/5
Outstanding
Posted on Aug 4, 2023
Satisfactory hotel, quiet and clean. The transportation seems not very convenient! But it is quite close to the commercial district. But you have to walk a few steps. Very cost-effective hotel. The front desk is also very polite.
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Anonymous User
Standard Double Room With Double Bed
Stayed in Apr 2024
Solo travelers
43 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Very good location!
Original TextTranslated by Google
Response from Property: Dear lowney,We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Mercure Hotel Munich Schwabing
HappyTraveller882
Stayed in Jul 2024
Family
3.0/5
Posted on Aug 10, 2024
The location of the hotel plus its proximity to many sightseeing places are very good. It’s value for money - clean, basic and comfortable. Mattress was firm and not springy or saggy. When we checked it at approx 12.30pm, we were delighted to note that we could check in since there is a room just cleaned and available. The front desk, Hans Evangelical (if I spelt his name correctly), deserves a mention as he was very helpful throughout our stay of 4 nights. Danke! There was a night when the shower gel was not refilled but it was brought up to the room immediately - good service. The only thing that didn’t meet the expectation were the pillows which, in my opinion, seriously need to be replaced.
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Elena B
Stayed in Jun 2024
Solo travelers
4.0/5
Very Good
Posted on Jul 29, 2024
The most important thing is location. Customer service is helpful. There is kettle for tea, etc. I was happy with my time in this hotel.Will use the hotel again
Response from Property: Dear Elena, Thank you for your review ! We hope to welcome you back to our hotel very soon! Sincerely, Mercure Schwabing
juliefV6214IL
Stayed in Sep 2023
Family
3.0/5
Posted on Oct 24, 2023
The staff was very kind and helpful and the room, although very small, was cleanand comfortable. However the underground parking garage is a nightmare! Almost impossible not to scrape the sides of a car when trying to negociate between concrete pillers designed for small cars. Also, nobody mentioned that the ENTIRE hotel was surrounded by scaffolding, (and I made our reservation 5 months in advance). Consequently, our view of the gardens consisted of a bunch of metal bars and workers hammering away early in the morning.
Response from Property: Dear juliefV6214IL, First of all, we wish you a happy 2024. Thank you for your comment, which we can only answer now, due to technical problems. In the meantime, the construction site has been dismantled. The hotel has a new roof and the rooms have a new carpet.Until next time. Best Regards, hotel Mercure Schwabing
praveenk862
Stayed in Sep 2023
Solo travelers
4.0/5
Very Good
Posted on Oct 3, 2023
Very comfortable bed, bedding and great pillows which were perfect after a long day of sightseeing. The AC was perfect and the amenities were adequate (a better selection of coffee/tea in room would be great) Bathroom was a little small (but expected). A larger rack to put things in the shower would be much appreciated. Housekeeping were fantastic The hotel reception had also kept a letter of mine (containing concert tickets) safely despite it arriving a full week before my check in. Thank you to the front desk team A small qualm was that the hotel was undergoing external refurbishment, and it would have been nice if customers were informed of this while booking. Had I known, I would not have opted for the courtyard view as it was blocked off by scaffolding
Response from Property: Dear praveenk862, First of all, we wish you a happy 2024. Thank you for your comment, which we can only answer now, due to technical problems. In the meantime, the construction site has been dismantled. The hotel has a new roof and the rooms have a new carpet.Until next time. Best Regards, hotel Mercure Schwabing
Trash M
Stayed in Jun 2023
Family
3.0/5
Posted on Jul 15, 2023
The srvice was good and all until i went into the room and connected to the wi fi the wi fi service was terrible i cant even do anything on my phone or ipad please fix this or i might have to put 1 star
Response from Property: Dear 544trashm. Thank you for your comment, Sorry for the poor quality of WiFi, exceptionally there was a glitch. Regards, hotel Mercure Schwabing
Filip V
Stayed in Apr 2023
Travel with friends
5.0/5
Outstanding
Posted on May 2, 2023
Fantastic service already from the booking process, where due to some extra request the director herself took a very good care and went the extra mile! This is not seen these days anymore. Very friendly and well trained staff, lovely new rooms with all you need in it, big TV, personalized welcome with a stylish gift, pleasant rain shower and also great bar and breakfast! All this for very afordable price, I surely recommend this hotel to everybody! THANK YOU
Response from Property: Dear Fylypes, First of all, we wish you a happy 2024. Thank you for your comment, which we can only answer now, due to technical problems. Until next time. Best Regards, hotel Mercure Schwabing
Guest User
Stayed in Oct 2022
Travel with friends
5.0/5
Outstanding
Posted on Nov 29, 2022
Fantastic hotel, friendly and helpful staff, just a few subway stops from the center, supermarket across the street, very comfortable beds, my friend and I had a great stay and would happily return if we're ever in Munich again
Guest User
Stayed in May 2022
Family
5.0/5
Outstanding
Posted on Jun 8, 2022
Very friendly staff, they made us feel at home. A perfectly clean room and very comfortable beds / pillows. Breakfasts were good too. The location of the hotel is excellent for both the Allianz Arena and the Olympiahalle and the city centre is handy too. A very enjoyable stay in Munich.
Mauricio L
Stayed in Apr 2024
Travel with friends
1.0/5
Posted on May 9, 2024
This hotel shares a Korean restaurant on the first floor, so all the hotel facilities, such as hallways and rooms, smell like Korean food. The smell of food is too strong and unpleasant. I do not recommend it.
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Response from Property: Dear Mauricio, sorry you were bothered from the Korean restaurant, which is in the ground floor. At that day it was an exception! Kind Regards, Mercure Schwabing
Alex K
Stayed in Dec 2023
Travel with friends
4.0/5
Very Good
Posted on Jan 31, 2024
Was completely satisfied: Very cheap, easy to change the reservation and all requests were taken into account. Very convenient for transport (2 subways (U3/U6) within 5 minutes on foot) Great breakfast (including white sausage!) Pleasant room, friendly reception. Would happily return.
Original TextTranslated by Google
Response from Property: Lieber AlexK85, vielen Dank für die sehr gute Bewertung ! MfG, Mercure München Schwabing