The Naka Phuket, a member of Design Hotels Reviews

Great service, staffs were very friendly and i feedback about the bidet that was leaking w water and the guy came to repair so quickly! The breakfast was good and the view was great too

well designed not exactly easy get around but manageable excellent service friendly staff

Excellent vibe and friendly staffs. Enjoy the perfect sea view and easy to get to Patong.

Been returning to this resort in the last 10 years! Awesome view from the villa, great privacy, great service and private beach It’s also only 15 minutes drive to Patong.

I didn't read any reviews before booking this hotel which I in hindsight probably should have. The resort is beautifully designed but a lot of parts seem like they have not been renovated for a long time. My initial hotel room was located very close to the restaurant and beach area. The location of the room was great which is probably the reason why the hotel gave me the room in the first place. However, it must be one of the most frequented rooms from what the interior looked like. From the wooden floors to the living room table, the wooden wardrobes and black tiles. Everything was either scratched, lost parts of the paint or told other stories of heavy usage. Even the shower handle was loose. Which is just not what you expect when you book a hotel in this price range that is a member of design hotels. That being said, when I reached out to reception to discuss the room, a member of the staff arrived within 10 minutes to show me around the resort, so I could take a look at other rooms. I ended up upgrading myself (with a very special deal that the hotel offered) into a superior room category and had the best stay after. The staff was very attentive and helpful in any situation and clearly did their best to make up for some flaws. I enjoyed meals in both restaurants, room service, I worked out in the gym, attended activity classes and had some spa treatments. All to my complete satisfaction. I wished I had checked into my second room right away because if I did, my overall experience would have been a lot different. Thanks again to all of the staff, you're doing an amazing job.

Overall a great hotel with superb view. As advertised, tranquility is what you get here. Although the villa may be dated, but is still considered well maintained. Service is good as well. a few downsides are - buggy might be slow, waited 20 minutes before pickup - breakfast with wide selections, but taste might be subpar - no universal power ports, and no adapters to borrow. This was quite disappointing as other hotels I stayed before here provides either one. - internet speed is considered slow, sometimes the tv unwatchable

Pros: Checked into a one bedroom villa with three kids, not all hotels allow this. Quite spacious villa (beachfront pool villa). Large pool. Large area of the villa itself. Fresh enough furniture and repairs. Large pool at the restaurant. Few people. Good beach. Convenient app for communication with staff, ordering food, calling a buggy. Cons Breakfasts - modest assortment, mock juices, extremely strange for five stars in Thailand. A spider climbed into the hotel, quite large, accidentally discovered at night. At the villa the sunbeds and cabana in bird droppings. The loungers on the beach are cheap and uncomfortable. There is no service in the common area, they don't even offer a bottle of water. Translated with DeepL.com (free version)

We had a wonderful stay in their beach front villa. The staff and service was impeccable and the buffet breakfast was one of the best we have experienced. The infinity pools and beatuful grounds overlook a prestine private beach. Looking forward to staying at the Naka again.

I recently stayed at The Naka Phuket for four days and had a pleasant experience. The hotel has a modern design and spacious rooms with private pools, providing a luxurious atmosphere. The regular-sized pool is great for swimming laps and is well-maintained. The food was average but acceptable, offering a decent selection. The service was good, with the staff quickly arranging an in-room BBQ after a rainstorm and being flexible. However, there may be some delays in calling for a buggy, but the staff is generally responsive. While parts of the hotel may need renewal, they are still acceptable. Overall, The Naka Phuket offers a good and modern design, with spacious rooms and private pools, creating a luxurious feel. The service is commendable, and the average food is overshadowed by the attentive staff. Although some areas may need renewal, it doesn't significantly impact the overall experience. I would recommend The Naka Phuket for a stylish and relaxing getaway with a touch of luxury.

Our stay was exceptional, starting with a complimentary upgrade to a high bay room, offering stunning views. The hotel’s architecture is breathtaking, and every facility exceeded our expectations, from the fully equipped gym with free classes like beginner-friendly yoga led by the fantastic instructor Tom, to the delicious breakfast spread. The pool and private beach access provided a serene haven. At night, the 360-view at Meka Bar was a highlight, offering breathtaking panoramas. There’s no need to leave the hotel for a perfect holiday experience. Will definitely come back for a longer stay. Highly recommend for a luxurious and relaxing stay.

Very helpful staff and excellent room and services Room services food can be better though

outstanding service, we enjoyed our time staying in the hotel. the road towards the hotel might look a bit dodgy but the view were totally worth it when we arrive. the breakfast was mid but decent.

I think the villa not clean n not comfortable! View is perfect but room a bit disappointing

Please tell me how the below pictures look like a 5 star hotel. BAD quality, management and service, we tried to cancel the booking on the spot due to unexpected expectations and they denied just because we already prepaid. I have stayed at many hotels in my experience and this is the worse!!! Look at how dirty it is and I paid for 500 usd per night and tirned out to be a ******* looking room... THIS IS A SCAM