To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.1
Filter by:
Sort by:
All reviews(103)
Positive reviews(2)
Negative reviews(3)
Guest User
Standard Queen Room-Non-Smoking
Stayed in Jul 2024
Couples
2 review
2.0/5
Posted on Aug 12, 2024
1. Mosquitoes in the room and throughout the property. 2. Free breakfast was not really breakfast, and was cold or did not have vegetarian options. Can't even get proper toast. Our room was supposed to include breakfast vouchers / free breakfast, not just whatever gross buffet food they put out. 3. They walked into our room, ignoring the do not disturb sign, without knocking, while we were in the shower. 4. The bathroom doorknob was broken and we reported it, and they did not fix it. 5. The hotel shuttle times are very limited, and if you don't take the shuttle to the city, they won't pick you up, which makes zero sense. 6. The airport shuttle was not operating on our check out day, with no explanation other than it doesn't run today. We incurred extra costs due to no proper breakfast, no hotel shuttle, no airport shuttle. 7. The hotel is up on a hill, with beautiful views, but it is far from everything, on a very noisy road, and it was very noisy until very late into the night, making it hard to sleep.
Johan Quun Jian
Standard Room, 2 Queen Beds, Non Smoking
Stayed in Jul 2024
Solo travelers
6 review
3.2/5
Posted on Oct 28, 2024
Little run down but nice and friendly staff
Guest User
Standard Room, 2 Queen Beds, Non Smoking
Stayed in Nov 2022
Couples
1 review
5.0/5
Outstanding
Posted on Dec 23, 2022
Front Desk was pleasant and made up feel so welcome. The rooms were extremely clean and breakfast was way more than what I expected. Will definitely stay again..
Tracey Freeman Jr.
Standard Room, 2 Queen Beds, Non Smoking
Stayed in Jul 2022
Solo travelers
1 review
1.0/5
Posted on Aug 17, 2022
Hotel has great view that's about it. Alot of staff are very rude even the bartender lady. Pay cash for your $100 hold don't put it on your card if you're planning to use some of that money for your trip. Horrible experience!!! Don't stay here!! For price you can find better! Would give 0 stars!