No. 1 Hu'an North Road, Longquanyi District, Chengdu, Sichuan, ChinaView Hotel Details
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Mumian Chengdu Dong'an Lake Guest Reviews
4.8/5
Excellent
3265 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(3265)
Positive reviews(3233)
Reviews with photos/video(1354)
Classy environment(785)
Friendly front desk staff(523)
Secluded lake view(237)
Delicious breakfast(198)
Great swimming pool(54)
Excellent afternoon tea(21)
Has facilities for children(17)
Clean pool(16)
Negative reviews(32)
Guest User
1 King Bed With Garden View
Stayed in Nov 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Love the hotel garden view. Opposite the hotel is a lovely garden and lake to stroll. It's great stay for concert as stadium is nearby! The reception staff Bing Xing (If I remember correctly) is very helpful. Enjoyed my stay here. Yummy breakfast too. Room is spacious and comfortable as well. Will return again!
6/9
Response from Property: Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the garden view from our hotel and found the nearby garden and lake to be a delightful spot for a stroll. It’s fantastic to know that our location was convenient for your concert experience. We’ll be sure to pass along your compliments to Bing Xing, who will be delighted to hear that their assistance was appreciated. We’re glad you had a comfortable stay in our spacious rooms and that you enjoyed our tasty breakfast. We look forward to welcoming you back on your next visit!
michibiki75
1 King Bed With Garden View
Stayed in Dec 2024
Couples
1 review
4.7/5
Amazing
Posted on Jan 6, 2025
The front desk as well as other service staff provided splendid service to make us feel at home right from the start to the very end of our stay! Would especially like to commend front desk staff Angela for her help making us feel right at home during our check in.
Will also like to commend the uncle from the supplies dept for troubleshooting the HDMI connectivity from my laptop to the room TV. He left us a direct HDMI cable for direct connection to the TV when we found the wall HDMI socket to be not working.
Will definitely come back to stay here again when there's another concert nearby!
Response from Property: Thank you so much for your kind words and positive feedback! We are thrilled to hear that our front desk team, especially Angela, and the staff from the supplies department were able to make your stay comfortable and hassle-free. It’s our pleasure to ensure that our guests feel at home. We appreciate the specific commendation for Angela and the uncle from the supplies dept for going the extra mile to resolve your HDMI connectivity issue. Your satisfaction is our top priority, and we look forward to welcoming you back for another concert or any future visits. Thank you for choosing us, and we can’t wait to see you again!
FangYuan
2 Twin Beds With Garden View
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The hotel is very close to the stadium with super nice surrounding. It is clean and well organized, with excellent service. Breakfast and coffee are both of high quality. I enjoyed my stay! The front desk lady, Ms Lucy is very nice and served my needs in proactive ways.
Response from Property: Your valuable feedback is greatly appreciated and we are delighted that you are happy with the location, environment and amenities of the property. Miss Lucy can provide excellent service. It is her professionalism and enthusiasm that makes us proud. Regarding the quality of breakfast and coffee, we have been working hard to improve, and we are glad that you recognize it. If you have any other needs or suggestions, please feel free to let us know, we look forward to your next visit!
RenYang
1 King Bed With Garden View
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Nice experience. Hotel is very close to most main buildings of Dong'an Lake Park.
Room has good view of landscape. All facilities work well.
The breakfast is diverse and delicious, and quite suitable to people who love Chinese and Chuan-foods.
I would like to thank to room-service Zhiming Zhang (张志明) especially. Thanks to his patience and kindly attitude.
Response from Property: 尊敬的賓客,非常感謝您對我們的用心評價!很高興聽到您在我們酒店的體驗令人心滿意足。您對地理位置、房間視野、早餐選擇以及客房服務的高度讚揚,是我們前進的動力。對於您特別提到的張志明先生,我們會在員工例會上對他進行表揚,並轉達您的感謝之意。再次對您的選擇表示感謝,期望有機會能以同樣高品質的服務為更多像您一樣的朋友們提供服務。
Brito
1 King Bed With Garden View
Stayed in Feb 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Very nice stay at this hotel. Extremely friendly and professional staff during check-in procedures with Ms. Freya helping throughout the whole process. Room was amazing and the view from the balcony also great. Recommend the restaurant also, very good local food! Great stay in Chengdu.
Response from Property: Thank you for your detailed feedback. We greatly appreciate the time you've taken to share your experience with us. Your satisfaction is our top priority, and we are delighted to hear that our services met your needs and expectations during your stay in Chengdu. We are committed to continuous improvement and will certainly take your comments into account as we strive to enhance our services further. Should you have any further requirements or suggestions, please do not hesitate to reach out to us. We are always here to assist you and ensure that your stay is as comfortable and enjoyable as possible. Once again, thank you for choosing us, and we look forward to welcoming you back in the future.
Chan-Travels
1 King Bed With Garden View
Stayed in Dec 2023
Solo travelers
17 review
4.7/5
Amazing
Posted on Jan 16, 2024
This hotel is incredible. The service was excellent and everything was on point. The rooms are spacious and clean. The hotel is about 10-15 minutes walking distance from the Sports stadium if you’re there for an event. The food was also great with a variety to choose from. Shoutout to Nicole and everyone from front desk…you guys are awesome 😎
Response from Property: Dear distinguished guest, hello! Thank you for taking the time to share your stay experience with us. Chengdu Dong'an Lake Kapok Hotel was built by a team led by Aedas Global Design Director Wang Yebing, using high-quality materials to absorb the essence of Chengdu's local cultural heritage. Guests staying at the hotel can enjoy the on-site swimming pool, soaking pool, gym and other facilities and equipment, and embark on a journey of self-exploration.
Guest User
2 Twin Beds With Lake View, Deluxe
Stayed in Jul 2023
Couples
2 review
5.0/5
Outstanding
Posted on Aug 28, 2023
Nice hotel with good view of the lake. Room is large and comfortable. Ms Freya, the manager at the reception, is very kind and friendly with great service. The room service staff is very responsible and hardworking making sure the towels are changed and room is properly cleaned. Though the services and ambience of the hotel is great, the mattress of the bed can do better; I humbly suggest it is time to change new mattress. Overall, it has been a pleasant stay and look forward to stay in this hotel again.
Response from Property: Dear guests, Thanks for taking the time to share your stay experience with us. The hotel has vividly interpreted the low-key luxury and quiet and soft style concept of MUMIAN Chengdu Dongan Lake . We look forward to seeing you again exploring Chengdu from a different perspective.
SAU LAI
2 Twin Beds With Garden View
Stayed in Jul 2023
Other
4 review
4.5/5
Great
Posted on Aug 28, 2023
I’m choosing this hotel because of XIN LIU /Liu Yu Xin XANADU concert Chengdu station. The service, cleanliness, amenities are great and awesome. The staffs are friendly and good. The cleaning service left a note to let us know addition top up of bottled water and towels by observing our usage. 👍🏻
Location wise is good if you are looking for nearby stadium. A bit far from city but you can take taxi to nearest mrt station. Food delivery may take 40min to 1hr.
It is still manageable depends on what you are looking for.
Response from Property: Dear guest, Thank you very much for choosing to stay at MUMIAN Chengdu Dongan Lake and sharing your experience with us, as well as giving us recognition and encouragement. We will continue to work hard for you to create more comfortable living conditions and living environment, sincerely look forward to your next visit.
Guest User
1 King Bed With Garden View
Stayed in Dec 2022
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 31, 2023
super good👍
Response from Property: The hotel is located in the core area of Dong'an Lake Park and adjacent to the World Universiade Park. Surrounded by a beautiful lake and surrounded by scenic mountains and forests, we will create an unforgettable residence experience for guests with a variety of options such as company meetings, team building, special weddings, parent-child leisure, and weekend micro vacations. Just in time for the annual meeting season, the hotel has about 2,500 square meters of conference and banquet space, and the largest column-free banquet hall is 1,250 square meters, which can meet various venue construction needs. At the same time, the beautiful environment will help guests spend a comfortable business trip. Thank you for your support Full praise, we sincerely look forward to your visit again
Dingqinbalabala
2 Twin Beds With Lake View, Deluxe
Stayed in Feb 2025
Couples
53 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Although it is far away from the city, the environment is very good. It is located in Dong'an Lake Park. The park is also very large and green, very comfortable and quiet. As soon as I got off the car, a service staff came to open the door and took my bags. The beautiful and elegant general manager was standing at the door to greet the guests. This was the first time I saw this. The lobby is decorated in warm yellow tones, full of oriental aesthetics, very comfortable and open. The beautiful lady from the concierge department even escorted us to our room and introduced the hotel facilities along the way. The room is also quite large, facing the park and lake, with a balcony. The room is fully equipped with facilities, a fruit plate, a pillow list, and Tremella fuciformis soup in the evening. The breakfast is also good, with everything you need, including freshly ground soy milk and special snacks such as oil tea.
Original TextTranslated by Google
6/11
Response from Property: Thank you very much for your detailed feedback and high rating! We are glad to know that although you are far away from the city, you have found peace and comfort in the environment of our hotel and Dong'an Lake Park. Our team is committed to providing distinguished service to every guest and strives to impress you from the moment we greet you. The general manager personally greets guests as part of our commitment to service quality, and we are glad that this detail can surprise you.
We are also glad that you like the design and room facilities of our hotel, as well as the attentive service and food we prepare for you. Our goal is to ensure that every guest can enjoy high-quality service and comfortable experience during their stay.
Thank you again for your support and affirmation, we look forward to your visit again and continue to bring you the same high-quality service and wonderful memories. I wish you a happy life!
Guest User
1 King Bed With Lake View, Deluxe
Stayed in Jan 2025
Family
3 review
4.8/5
Amazing
Posted on Feb 11, 2025
Chengdu Relaxing Treasure Hotel🌃Dong'an Lake Kapok Hotel
This hotel can definitely be said to be an unexpected surprise of this trip. It is unexpectedly good and unexpectedly caught up with the special price.
Let's talk about the [advantages] first
·The hotel is very new. It opened in 2021. Although it has been three or four years, it is still basically in a state of new appearance and details, and the taste of decoration has long gone.
·The design style is simple and comfortable. The whole hotel is not that kind of super luxurious style, but it is very comfortable to stay in, and the style is still there.
·The bedding feels good, and the pillows and mattresses are moderately soft and hard.
As for its [disadvantages], it can actually be said to be an advantage, that is, [location]
Longquanyi District may be considered a suburb in Chengdu? It is still far away from attractions such as Kuanzhai Alley, Du Fu Thatched Cottage, Wuhou Temple, or relatively modern areas such as the Financial City. [Poor R] For example, on the first day of my stay, I took a taxi from the hotel to Du Fu Thatched Cottage, which was about 30 kilometers and took 40 minutes. However, this journey may not be a big deal for people who have lived in Beijing for a long time, so whether this "disadvantage" can be considered a disadvantage depends on different people.
We had a day and a half to visit Dong'an Lake, so it was very convenient to stay in this hotel. After all, the hotel is in the park, with seamless connection 24 hours a day.
Extract a paragraph #东安湖公园 Introduction
Dong'an Lake Park consists of one lake, one ring, seven islands, twelve scenes, twenty-four bridges and other scenic spots and attractions. It is the venue for the opening ceremony and important events of the Chengdu Universiade. Dong'an Lake Park consists of Xifeng Island, Dong'an Pavilion, Lakeside Greenway, Torch Tower, etc., and will be fully opened in June 2022. There are more than 300 species of trees and about 100 species of shrubs in the park. The greening and garden landscapes have been carefully designed, and every step and every scene shows the Chinese style and Bashu characteristics.
Simply put, you can feel the design of a very thoughtful southern garden, with high and low staggered, islands and water. By the way, the peach blossoms are in bloom, and it should be more beautiful in a while. In addition to the natural landscape, there are beaches, children's play, supporting catering, etc. It is recommended to rent a car. It is too big and tiring to walk.
Another [disadvantage] is that the surrounding supporting facilities are relatively scarce. There are several shopping malls around, but they are basically a few kilometers away.
Finally, let's talk about [price]. I stayed in a selected lake view king room, which was booked on a certain platform for 3 nights, for a total of 1022.89! It's too good value, but I used points to deduct more than 600 here. Those days were normally about more than 500 per night. I looked at it and saw that the same room type will basically cost 750 per night starting next week (maybe because the peach blossoms are blooming? The weather is warm?), and the basic room type will also cost 680. However, the basic room type is not bad, the area is the same, 48 square meters, but the balcony view is different.
There is also a bar and an area similar to an infinity pool on the top floor of the hotel, overlooking Dong'an Lake Park. I didn't go up, so I'll post an official picture. Because it is very close to the stadium, this hotel should also be a good choice when there are major events or concerts.
In short, if you want to relax, this is a good choice.
Original TextTranslated by Google
6/16
Response from Property: Thank you very much for sharing this wonderful stay! We are very happy that Dong'an Lake Kapok Hotel has become a pleasant surprise in your trip, and you have given high praise to our new hotel, design style, bedding quality and great value price.
You mentioned the location issue. It is true that Longquanyi District is a certain distance away from the traditional attractions and modern areas of Chengdu, but as you said, this varies from person to person. We are very happy that the location of the hotel provides great convenience for your visit to Dong'an Lake, and the natural scenery and supporting facilities inside and outside the hotel can make you feel relaxed and happy.
Regarding the surrounding facilities, we will continue to work hard to improve the quality of service and explore more possible cooperation opportunities to enrich the guests' stay experience.
In terms of price, we are always committed to providing guests with cost-effective accommodation options. Your satisfaction and recognition are the greatest encouragement to us.
Finally, thank you for mentioning the bar on the top floor of the hotel and the area similar to the infinity pool. We hope to have the opportunity to show you the beauty of these special facilities in the future.
Thank you again for your detailed comments and valuable suggestions! We look forward to your visit again and promise to continue to provide you with a high-quality accommodation experience. I wish you a happy life and a smooth journey!
Guest User
2 Twin Beds With Garden View
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Came to see the concert. The hotel is very close to the park and the venue. It is very convenient to walk there. The room is clean and hygienic, the bed is very comfortable, and the balcony has a view of the park. The environment is very good and the service is also very good, especially Rainbow. The service is very warm 👍, it is worth recommending
Original TextTranslated by Google
6/8
Response from Property: Thank you very much for your detailed review and recommendation! We are glad to know that you chose our hotel during the concert and were satisfied with your accommodation experience. Our goal is to ensure that every guest can enjoy a convenient location, clean and comfortable environment and considerate service. Rainbow will be very happy to know that her service has been recognized by you. We will convey your praise and continue to work hard to improve our service quality. Thank you again for your support and look forward to your next visit. We will serve you wholeheartedly!
Guest User
1 King Bed With Garden View
Stayed in Feb 2025
Solo travelers
11 review
5.0/5
Outstanding
Posted on Mar 10, 2025
The surrounding environment is very good and mature, suitable for vacation. It is very close to the concert venue, the closest one I have encountered so far. The staff is very enthusiastic, the service attitude is very good and very thoughtful. However, the room is not soundproof, and soft services such as breakfast can be improved. Five stars for Chengdu.
Original TextTranslated by Google
Response from Property: Thank you very much for your detailed feedback! We are glad to know that you are satisfied with our surrounding environment and location, and that the warm service and thoughtful reception of our staff have left you with a good impression. We know that these factors are essential for a pleasant holiday experience.
At the same time, we also listened carefully to your suggestions on room soundproofing and breakfast service. We will evaluate and improve this to ensure that the accommodation experience of future guests can be more comfortable and perfect. Your satisfaction is our driving force for continuous progress, and we will strive to improve all aspects of service in order to meet your expectations.
Thank you again for your valuable comments and five-star rating. We look forward to serving you again in the near future and bringing you a more perfect holiday experience. I wish you a happy life!
esthericege
2 Twin Beds With Garden View
Stayed in Feb 2025
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The best choice for watching concerts. It takes only ten minutes to walk to the gymnasium and the stadium. You don't have to worry about traffic jams after the show. The environment of Dong'an Lake is very good. I saw many people exercising in the morning. It will definitely be the first choice next time I come to watch a show.
Original TextTranslated by Google
Response from Property: Thank you very much for your continued affirmation and support! We are glad to know that our hotel has become your preferred place to stay for the concert. Indeed, the convenience of walking distance to the stadium and the stadium, as well as the advantage of avoiding congestion after the show, provides great convenience for our guests.
The beautiful scenery and tranquil environment of Dong'an Lake are also a major feature of our hotel, allowing you to enjoy the wonderful performances and feel the beauty of nature in the early morning.
We look forward to your next visit and will continue to work hard to provide you with better services to ensure that every stay experience is pleasant and memorable. Thank you for your trust and look forward to serving you again!
Guest User
2 Twin Beds With Lake View, Deluxe
Stayed in Feb 2025
Travel with friends
8 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Went to see a show. The hotel is in a very good location, about ten minutes walk from the venue. The scenery is also very good during the day. You can see the lake view. The mood is open. The service is very good. There are also fruits and drinks in the room
Original TextTranslated by Google
Response from Property: Thank you very much for visiting us and sharing your experience! We are glad to know that the location, scenery and service of our hotel meet your expectations and add convenience and comfort to your concert trip.
The location of our hotel is within walking distance, which makes it easy for you to enjoy the performance and relax by enjoying the beautiful lake view during the day.
We specially prepare fruits and drinks in the room for you, hoping to add a touch of warmth to your accommodation experience. Your satisfaction is our greatest pursuit. We will continue to maintain high standards of service quality and look forward to providing you with a comfortable accommodation environment again in future activities.
Thank you again for your support and praise. We look forward to your visit again and give us the opportunity to serve you again! I wish you a happy life and every trip is full of good memories!