B2 Phuket Premier Hotel Reviews

When checked in we have to fine reception 5 min then asked someone where is reception staff told us on the 7th floor. Reception staff don’t know how to greet costumers when check in no one is there for show us the room we have to find by ourselves. I book room junior suite i think room is nice and big but no wrong expect. Entered in the room room is smell like **** we managed to stay there is no tissue paper in the room but the good thing is they allow to bring your stuff and drink on the pool area. I booked for 1 night but we only stayed 5-6 hours because can’t sleep with the smell. Not suggested this hotel.

I believe the hotel is beautiful but needs a bit of a touch up. The concept of the hotel was all white so the defects were all visible. My stay for 11 nights were just fine, I understand it's a budget hotel so if you request for another blanket or another pillow is not possible. We just used the pool once cause it's murky and the tiles in some areas were loose, the metals on the edge were covered in rust as well so it's a bit worrying. I have booked 2 rooms & both water kettles are with rust and the lid were broken, when i asked to replace it, the staff answered that all the kettles left were all the same, so she promised me to change it the next day but it didn't happened, i ended up buying my own kettle to enjoy my daily coffee. When you ask to clean the room, don't expect it to be super clean. One time the cleaner make up my room, she just set up one face towel instead of 2, so when we checked out they charged me 199 baht for the lost. I know it was also my fault cause i did not informed the reception since the beginning that there's only one face towel set up in the room, but the housekeeper must have record. The security guard in the evening was nice though.