AV Hotel Milano Reviews

Cosy and helpful staff. I’ll certainly go back if in that zone. The rooms are silent.

Very convenient location, just 5 mins away from the milano centrale station, but service was a bit lacking. The counter has informed us that we could check out at 8am, but there was no one at the counter at 8:30am

Quite nearby to the main station. In the city center.

The location is very convenient, just opposite the Central Station. Going downstairs and across the street is the entrance to the subway station. The hotel is easy to find. There is food downstairs. The room is clean and the hot water is fast. It is suitable for business trips.

It sucks. The air conditioner in the hotel is not good, it is almost hot to death! It's really inconvenient that the front desk is not 24 hours a day. Worst hotel on a trip

When the hotel was booked, I saw that there were two breakfasts included, and it was also very close to the Central Railway Station. I thought it was good and booked it. When I checked in, I felt that this hotel was just one floor of a building, without the lobby and restaurant of an ordinary hotel. I asked the front desk where the breakfast for the next day was, and told us that there was no breakfast. The Ctrip app clearly shows Double Morning, but the front desk said he couldn’t understand Chinese, so I asked him to take screenshots of photos and translate them on the translation software. I also told the hotel that there is coffee, bread and the like for breakfast. Since we arrived early we went out to have lunch first (check in after 3pm). After returning to the room, the hotel didn't tell us where the breakfast was, and I was embarrassed to keep asking, thinking that they would give us breakfast coupons or something. Until the evening, thinking that it was so late, I should have told me, but the front desk was closed and no one was on duty. There was no front desk staff until after 9am the next morning. Some guests were consulting with the front desk. After waiting for a while, it was still not over. No hotel staff told me where the breakfast was until I checked out.