DoubleTree by Hilton Hotel Hangzhou East

DoubleTree by Hilton Hotel Hangzhou East Reviews

DoubleTree by Hilton Hotel Hangzhou East

Room 101, Building 3 and 4, Hangzhou East International Business Center, No. 600 Jinsha Avenue, Qiantang District, Hangzhou, Zhejiang, 310018, ChinaSee Hotel Details
DoubleTree by Hilton Hotel Hangzhou East
DoubleTree by Hilton Hotel Hangzhou EastDoubleTree by Hilton Hotel Hangzhou EastDoubleTree by Hilton Hotel Hangzhou East
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1 night

Guest Reviews

9.5/10
Outstanding
1164 review
Verified reviews
Location9.5
Amenities9.4
Service9.4
Cleanliness9.6
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All reviews(1164)
Positive reviews(1137)
Reviews with photos/video(177)
Friendly front desk staff(106)
Delicious breakfast(88)
Easy to get around(71)
Perfect for business trips(62)
Close to metro(27)
Great swimming pool(20)
Stayed multiple times(14)
Clean pool(6)
Negative reviews(27)
Murat hi from Langkawi
DoubleTree Twin Room
Stayed in Apr 2025
Family
39 review
10.0/10
Outstanding
Posted on May 4, 2025
We stayed 1 night but that night was fantastic. Have swimming pool, gym.
Response from Property: Dear guest, first of all, thank you very much for your love for the hotel. We are glad that you had a pleasant stay here. We are glad to see that you are satisfied with the hotel as a whole. We always try our best to provide perfect hospitality. Your expectation is the direction of the hotel's heart! We will continue to work hard to give you more home-like service and detailed experience, and treat you with courtesy. ——Hang Xiaoyi
Afdhol Choir
Deluxe Double Room
Stayed in Mar 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on May 3, 2025
good location, cleaning, good service
Response from Property: Dear guest, first of all, thank you very much for your love for the hotel. We are glad that you had a pleasant stay here. We are glad to see that you are satisfied with the hotel as a whole. We always try our best to provide perfect hospitality. Your expectation is the direction of the hotel's heart! We will continue to work hard to give you more home-like service and detailed experience, and treat you with courtesy. ——Hang Xiaoyi
strider_81
DoubleTree Double Room
Stayed in Feb 2025
Business travelers
9 review
10.0/10
Outstanding
Posted on Mar 28, 2025
nice stay as usual, high recommended
Response from Property: 親愛的客人, 首先非常感謝您對於酒店的喜愛, 很高興您在此有一次愉快的入住經歷。我們很高興看見您對酒店整體的滿意。我們始終竭盡全力提供完善的待客之道, 你的期望就是酒店用心的方向! 我們將不斷努力, 給您更為賓至如歸的服務和細節體驗, 禮遇您的到來。——杭小逸
Guest User
DoubleTree Double Room
Stayed in Jan 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on Feb 28, 2025
Great attitude and super helpful. Yi Yi and her colleagues helped me a lot in a perfect stay!
Response from Property: Dear guest, first of all, thank you very much for your love for the hotel. We are glad that you had a pleasant stay here. We are very happy to see that you are satisfied with the hotel service. We always try our best to provide perfect hospitality. Your expectation is the direction of the hotel's heart! We will continue to work hard to give you more home-like service and detailed experience, and treat you with courtesy. ——Hang Xiaoyi
Goldenthal
DoubleTree Double Room
Stayed in Dec 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Jan 8, 2025
Everything you would expect from a five star hotel. From excellent service, great room, convenient location, tremendous breakfast selection, etc. HIghly recommend to anyone staying in Hangzhou.
Response from Property: Dear guest, Thank you for staying at DoubleTree by Hilton Hangzhou East! We are very pleased to read that you had an enjoyable time at our hotel. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience！
Octavian Rusu
DoubleTree Double Room
Stayed in Oct 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Nov 5, 2024
Just perfect. Location, services, breakfast, and correct price.
Response from Property: Dear guest, Thank you for staying at DoubleTree by Hilton Hangzhou East! We are very pleased to read that you had an enjoyable time at our hotel. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience！
Robbins
Deluxe Room (2 Beds)
Stayed in Apr 2024
Couples
2 review
9.5/10
Amazing
Posted on Jun 4, 2024
My wife checked-in a day earlier and neither of us experienced any difficulties. The warm cookie offered upon check-in was a welcome gift. Our room was comfy and clean. Although the hotel is some distance from West Lake it is convenient since we arrived and left Hangzhou via the East Railway Station, which is only 5 stops away on metro Line 1. We will definitely consider booking Double Tree again next time we visit Hangzhou.
Response from Property: Dear guest, Thank you for staying at DoubleTree by Hilton Hangzhou East! We are very pleased to read that you had an enjoyable time at our hotel. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience！
Ob
DoubleTree Double Room
Stayed in Apr 2024
Couples
6 review
8.5/10
Very Good
Posted on May 22, 2024
The service and the rooms are amazing. Will definitely come back for a visit. The dinner was not that good for the price we payed but the breakfast was worth it. The bathtub had issues when we finished taking a bath. When draining the water, there was a leakage with the bathtub that left the bathroom wet. But overall experience is amazing
Response from Property: Dear guest, Thank you for staying at DoubleTree by Hilton Hangzhou East! We are very pleased to read that you had an enjoyable time at our hotel. Rest assured that we have taken your suggestion about the bathtub to heart and that we will make the necessary improvements. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience！
Gulan
Deluxe Double Room
Stayed in Feb 2024
Business travelers
7 review
10.0/10
Outstanding
Posted on Mar 17, 2024
Good service, clean and spacious room, location also quite but not dead so you can find around some shopping and catering options
Response from Property: Dear Guest, Greetings from DoubleTree by Hilton Hangzhou East. Thank you for sharing stay experience. Located in the CBD of Qiantang District of Hangzhou, the hotel is directly interlink to Hangzhou Metro Line 1; provides easy access to the business heartland as well as Xiasha University City, shopping malls, West Lake Scenery and downtown area. And strive to create hassle-free and personalized experiences for each of our guests. Wish you can spend a pleasant and enjoyable stay in the future with us soon! - DoubleTree by Hilton Hangzhou East
Julia CL
DoubleTree Twin Room
Stayed in Nov 2023
Family
16 review
9.5/10
Amazing
Posted on Jan 1, 2024
It's a peaceful and cozy hotel away from the bustling touristy sites. Location- Truthfully, the hotel is far from alot of the attractions like the West Lake and Song Dynasty. But the convenience of the metro just 3mins away made up for it. There is also a big mall opp this DoubleTree that caters alot of shopping and food. Food- Breakfast was generally¹ just average. We went down for breakfast at 8.30am and quite abit of selection was already turning cold and hard. Room- I'm more particular about cleanliness when booking an accommodation because I have kids and I'm really pleased with DoubleTree 😊. Room is spacious with higher ceiling compared to other hotels, it's very clean and bed is very comfortable. Experience- The warm welcome and advises at the front office by Mr Milo and Mr Device started the beautiful stay at DoubleTree, of coz their signature warm cookies too! We had a very comfortable and happy stay at DoubleTree. The plus points are the billard 🎱 room at the basement, the swimming pool, the sauna, steam room and the gym. After a day of activity squeezing through all the attractions, it's relaxing and nice to rest back at DoubleTree. We had a good stay, thank you DoubleTree!
Response from Property: Dear guest, Thank you for staying at DoubleTree by Hilton Hangzhou East! We are very pleased to read that you had an enjoyable time at our hotel. Rest assured that we have taken your suggestion about the breakfast to heart and that we will make the necessary improvements. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience！
Guest User
DoubleTree Double Room
Stayed in Mar 2025
Business travelers
2 review
8.0/10
Very Good
Posted on Apr 18, 2025
Good location
Response from Property: 親愛的客人, 首先非常感謝您對於酒店的喜愛, 很高興您在此有一次愉快的入住經歷。我們很高興看見您對酒店整體的滿意。我們始終竭盡全力提供完善的待客之道, 你的期望就是酒店用心的方向! 我們將不斷努力, 給您更為賓至如歸的服務和細節體驗, 禮遇您的到來。——杭小逸
Guest User
DoubleTree Double Room
Stayed in Dec 2023
Couples
5 review
8.0/10
Very Good
Posted on Feb 23, 2024
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Response from Property: 尊敬的客人，非常感謝您對於酒店的喜愛，很高興您在此有一次愉快的入住經歷。我們始終竭盡全力提供完善的待客之道，您的期望就是酒店用心的方向！我們將不斷努力，給您更為賓至如歸的服務和細節體驗，禮遇您的到來。杭小逸
jtwk
DoubleTree Double Room
Stayed in Dec 2023
Business travelers
49 review
8.0/10
Very Good
Posted on Jan 12, 2024
a decent buz traveler hotel but location is abit secluded.
Response from Property: Dear Guest, Greetings from DoubleTree by Hilton Hangzhou East. Thank you for sharing stay experience. Located in the CBD of Qiantang District of Hangzhou, the hotel is directly interlink to Hangzhou Metro Line 1; provides easy access to the business heartland as well as Xiasha University City, shopping malls, West Lake Scenery and downtown area. And strive to create hassle-free and personalized experiences for each of our guests. Wish you can spend a pleasant and enjoyable stay in the future with us soon! - DoubleTree by Hilton Hangzhou East
Guest User
DoubleTree Double Room
Stayed in Sep 2024
Other
6 review
10.0/10
Outstanding
Posted on Jan 8, 2025
nice nice nice
Response from Property: Dear guest, Thank you for staying at DoubleTree by Hilton Hangzhou East! We are very pleased to read that you had an enjoyable time at our hotel. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience！
Geniola
DoubleTree Double Room
Stayed in Dec 2022
Travel with friends
4 review
10.0/10
Outstanding
Posted on Jan 17, 2023
The location of the hotel is great and can easily be accessed by metro. The services was great, hotel staff very professional and the food was good as well. The location of the hotel makes it easy to access metro lines to connect other sides of the city. I'll definitely stay day again if I find myself in hangzhou👍🏾👍🏾
Response from Property: Dear Guest, Greetings from DoubleTree by Hilton Hangzhou East.Thank you for sharing stay experience and we are looking forward to your next stay. warm regards,Your sincerely,DoubleTree by Hilton Hangzhou East