Hotel Fontan Reforma Centro Historico Reviews

The hotel is great, had a coffee area where you can work and set your computer, plugs, and couches around the lobby and the coffee area, they have aromatherapy in each floor and good beds. Close to downtown.

It is located along the main Reforma avenue. I think the location is relatively safe. The exterior of the building has a slightly eccentric Day of the Dead illustration on the wall. The interior of the lobby has a stylish feel. Contrary to the eccentric illustration, all the staff were very polite and helpful. The room is old, but it is clean. No refrigerator or toothbrush. I didn't really understand how to use the security box. Considering the safety of the location, I think this is a good value hotel.

Bad smell coming from outside and seeping into the room. I couldn't sleep because there's a bar across the street with loud music until 5am. The room is much less welcoming than it appears in the photos.

The room is big enough, but the facilities are a bit old and the air conditioner is like a blower. No bottled water was provided, and the water dispenser on the floor was still broken. The room window faces Reform Avenue and the view is very good. The breakfast is mainly Mexican food, which is quite rich.

I loved the location and the services offered by the Hotel, the friendliness of the staff and the cleanliness. I liked the room, it was very comfortable.

The location is perfect but everything else needs to be reviewed! The rooms are aging and need a real refresh...Moreover, when we arrived at the hotel at 8:00 a.m. after almost 20 hours of traveling with a baby, our room was available but we were asked to pay an additional €45 to be able to access it. ..(otherwise we had to wait until 3 p.m.!) On the other hand, no compensation for leaving the room early in the morning on the last day of our stay 😉) 2 towels for 3 people, 2 power outlets only available in the room, incessant noise due to single-glazed bedroom window, located on the 1st floor on a busy street... And finally, impossible to access the roof terrace, all the time taken for "private events" in short, we were particularly disappointed with our stay in view of the comments we had read before our reservation!

A place that doesn't offer much, other than saying NO to a hotel guest to use the terrace on New Year's, still wanting to pay, I'm sorry but if you can't accommodate your own customers, people who perhaps had 12 hours of flight and is spending his new year alone, telling him that it is not possible to even smoke a cigarette speaks very badly of the place. I will not come back.

Everything is fine

We checked in early in the morning. The documents were printed. Everything is quiet and very calm

The service is impeccable from the entrance, quick access, excellent service, everyone very attentive and friendly, the room is small but tidy and clean, with an excellent view and at an excellent price, with an excellent location.

Low shower pressure

It's good, but I'm too tired to carry my luggage. There are very high steps at the door. The location is good.

The location of the property is very, very good! There is a bus stop right in front of the hotel, and it is a very busy street. There is Starbucks Serviceway Seven Convenience Store KFC nearby. It is always a lively neighborhood even late in the evening. it wasn't dangerous The staff are also very friendly. However, there is a lot of smell coming from the bathroom drain. The water smells a lot Every time I use water when I brush my teeth, when I wash my face, when I wash my hands, when I shower, it smells. I thought it was from Mexico Currently, I live in a very small room in Guanajuato, but the water doesn't smell here. Hotel water seems to be abnormal The water doesn't drain well on the bathroom floor, and the water doesn't drain more and more in the washbasin, so it's really weird. There is air conditioning, but it is shocking that there is no refrigerator; However, the location is very good and the staff is friendly. The bathroom part is not good.

The location is very good and noisy