Mercure Bangkok Makkasan Reviews

Response from Property: Dear Valued Guest,Thank you for your kind feedback. We’re truly pleased to hear that you appreciated our service — your recognition means a lot to our team.We understand your concern regarding the location and the distance to nearby convenience stores. While the surroundings may not be ideal for walking, we do offer a complimentary shuttle service to help guests reach nearby transport and shopping areas more comfortably.We hope to have the opportunity to welcome you back for an even better experience.Warm regards,The Management TeamMercure Bangkok Makkasan

Response from Property: Dear Valued Guest,Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your stay, appreciated the cleanliness, and found our location convenient. It’s truly rewarding to know that you would choose to stay with us again.We look forward to welcoming you back on your next visit!Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We’re pleased to hear you appreciated the friendliness of our staff and the convenience of our shuttle service. We apologize for any inconvenience caused by items not functioning properly in your room and will address this with our maintenance team. Your comments about breakfast are also noted and will be shared for further improvement. We hope to have the opportunity to welcome you back with an enhanced experience.Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you for your kind words and for highlighting so many aspects of your stay with us. We're thrilled to hear you enjoyed the ambiance, found our breakfast to be the best, and loved our Instagram-worthy pool. It’s also great to know our convenient location and complimentary shuttle service added to your overall experience.We truly appreciate your feedback and look forward to welcoming you back to Mercure Bangkok Makkasan for another memorable stay.Warm regards,The Management TeamMercure Bangkok Makkasan

Response from Property: Dear Valued Guest,Thank you for sharing your experience with us. We're pleased to know you appreciated the cleanliness of our hotel and the peacefulness of the surrounding neighborhood. It’s great to hear that our complimentary shuttle service added convenience to your travels, and we’re glad the pick-up from the MRT station made your stay even more enjoyable.We hope to have the pleasure of welcoming you back to Mercure Bangkok Makkasan in the near future.Warm regards,The Management TeamMercure Bangkok Makkasan

Response from Property: Dear Valued Guest,Thank you for your kind feedback! We're glad to hear you found our location convenient, especially with easy access to Makkasan MRT and the Airport Rail Link, as well as the availability of Grab.It’s also great to know you enjoyed our complimentary tuk-tuk shuttle service to MRT, BTS, and the Pratunam shopping area. We’re happy you found the hotel comfortable and decent, and we hope to welcome you back again soon!Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you for your kind feedback. We're glad to hear that you found our location convenient for getting around the city. We hope to welcome you back again soon!Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you for choosing to stay with us and for sharing your kind words. We're thrilled to hear that your first experience with us was a great one and that you had an impressive stay.We truly appreciate your feedback and look forward to welcoming you back for many more memorable visits!Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our amazing breakfast and found our hotel beautiful. It means a lot to us to know we contributed to a memorable stay.We look forward to welcoming you back again soon for another great experience.Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you for your kind comment. We’re glad to hear that you had a good stay with us.We look forward to welcoming you back again soon!Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you for sharing your wonderful experience at Mercure Bangkok Makkasan. We’re delighted to hear that you enjoyed our comfortable rooms, king-size bed with quality linens, and rooftop pool.We appreciate your feedback on breakfast and location. As you mentioned, Grab or Bolt are great options for convenient transportation. Additionally, we offer a shuttle bus service for pick-up and drop-off at MRT Phetchaburi station to make your travels even more convenient. Most importantly, we’re thrilled that our team members made a positive impression on your stay.We look forward to welcoming you back for another enjoyable visit!Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you very much for your thoughtful and detailed review. It’s an honor to receive such high praise from a fellow hotelier with experience across esteemed international brands. We’re truly delighted to know that your stay at Mercure Bangkok Makkasan not only met but exceeded your expectations.Your kind words about Boy from our Concierge team mean a great deal. As you so rightly pointed out, the Concierge often serves as the face of the hotel, and we’re proud that Boy represented us with such professionalism, warmth, and sincere guest care. We will be sure to pass along your compliments to him — they will no doubt encourage and inspire.Thank you once again for your recognition and support. We look forward to the opportunity of welcoming you back for another memorable stay.Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you for choosing to spend New Year's night with us! We're delighted to hear that you found our hotel convenient for travel, appreciated the ample parking space, and enjoyed our comfortable rooms at a reasonable price.We also appreciate your feedback on breakfast, and we will certainly take it into consideration for future improvements. We look forward to welcoming you back for another enjoyable stay.Warm regards,The Management Team

Response from Property: Dear Valued Guest,We sincerely apologize for the discomfort and stress you experienced upon arrival. We regret that you were unaware of our pick-up service, and we will make sure this important information is shared more clearly with guests in the future.We also apologize for the lack of empathy shown by our reception team, and we will work on improving this aspect of our service.Thank you for your valuable feedback, and we hope to provide a better experience in the future.Warm regards,The Management Team