Best Western® Hotels in Melbourne

The hotel was super spacious with a kettle , I think it had a fridge Lots of coffee in cOn counter , nice warm shower and cosy huge bed The staff were ok, to be honest few of them could have been friendlier or more helpful, I had to lug suitcase down a big flight of stairs and back up again at 5 am because there either was ..no elevator or just I couldn't find a sign for one Which I found off for an airport hotel.. The menu looked decent The shuttle bus was swift and super friendly drivers It's a little bit of a distance because of traffic I'd stay there again tho, and the price was ok , decor and rooms were modern and I really liked the room., tv on wall was good , and aircon / heater super great.

This hotel is near the southern cross station which is the destination of the skybus from airport. It’s very convenient to go back and forth to the southern cross station. In CBD, there is a free tram zone in which people have no needa tap on or off their myki card, and the hotel is close to tram stations too. Also, it’s walking distance between the hotel and flinders station/ Lune/ Pidapipó CBD. If you book one day tour, tour guide usually pick you up at Great Southern Hotel, which is next to this hotel. The hotel offers 247 reception. Check-in and Check-out were quick. Body wash and shampoo were provided, but not toothpaste and toothbrush. The room was small but good enough for a person. The room was tidy.

Friendly staff and great location. Some confusion about whether I had paid or not (which I had). A bit annoying but nothing major.

It is run by a Chinese couple. The room is very clean and the toiletries are complete, which is rare in Australia. It's great! The security facilities are complete, and you need to swipe your card to enter the elevator at the door.