Business Hotels in Medina

Firstly I would like to make very clear that there are two Movenpick hotels in Madinah which some reviewers seem to be mixing up! This one is part of the Accor group and the Movenpick Madina that we stayed in. It is BEHIND the Pullman Zamzam Madinah, which faces one side of the Masjid al Nabawi haram. So it is a couple of roads walk away from the haram on the opposite side to the female entrances to the haram. This is nowhere near five star standard. Due to the poor condition of the bathrooms and room decor I would say three is being generous. Despite its attractive entrance and reception this is a rundown hotel in need of refurbishment, in particular the disgusting bathrooms. The bath, sinks and tiles were old, stained and mouldy. This was made worse by the fact that the housekeeping was very poor. The rooms weren’t cleaned and towels not changed unless we requested this. The actual rooms were ok despite the tired looking furnishings and lack of cleaning. The receptionist who checked us in apologised for not giving us adjacent rooms, but we discovered we did have adjacent rooms, and both were triple rooms. The rooms were quite spacious with comfortable generous sized beds but the TVs had very poor reception and the wifi was appalling, regularly dropping out. The fridges in the rooms were tiny and barely cold. In fact they and the lights turned off whenever we took the key cards out! Because of the hotel location the view out of the window was depressing, a view of the main road. A nice touch though was that as well as a Quran there was a nice prayer mat in each room. On our first morning we went down to breakfast to discover that the female staff had already let some guests have breakfast for our rooms. The head of staff quickly resolved this apologising profusely. In fact apart from this confusion on the first day we found the restaurant staff to be very nice people. They always had a smile for us and the waiters always ready to assist. We were very very disappointed with the very limited cooked breakfast items - there was barely any variety and apart from on one day only vegetarian options. The pancakes were disgusting and tasted like long life ones from packets rather than freshly made. Very very disappointing. But the worst was that there was no fresh coffee!! Only sachets of instant coffee. How is this possible in a so called five star restaurant? There was a big unhealthy selection of pastries though. And the strawberry juice when available was nice. We tried to order room service in the evening on one occasion- the staff member (chef?) who answered the call was rude and told us some of the items were either unavailable or incorrectly described on the menu! On the whole staying at this hotel was a major inconvenience due to its location and at best it is a three star hotel. I would not stay here again.

Best of the best! Super clean room and extremely comfortable. Feels like home. Superb Location just next to the main gate of Masjidil Nabawi. Buffet breakfast was great and plenty of choices. Highly recommended

excellent service. Well placed to enter the Prophet's Mosque in 5 minutes by foot. Hammad at the restaurant and Noor in the concierge service, two excellent people, very helpful and cooperative, will come back Inshallah, go ahead, I recommend 100%

The hotel location was very convenient! Just 200 meters away from the Masjid Nabawi. Very clean hotel. The pillow, bedsheet and bed were comfortable. Friendly and helpful staff. Really enjoyed my stay! Wifi connection & breakfast was good too. Overall I’m fully satisfied and definitely come back soon.

My stay on 9 to 11 of Feb 2023. Excellent location, short walk from towards the Masjid - the side of the Green Dome. Also a short walk to the food market. Friendly staff and spacious clean room - good condition bath and shower (no horrible grout work)- comfortable mattress topper - clean Tea/Coffee making facilities. Hallway to room smells good with some sort of atomiser and lifts are fast, on either side of the hallway. The receptionist kindly gave me an upgrade from the usual room I'd booked. All in all, this was a pleasant and peaceful experience. I comfortably got changed into my Ihram, ready for my onwards journey to Makkah via train. Mr Akhtar

Arrived at the hotel and upgraded to a suite. Unfortunately poor standard poor selection of meals breakfast was okay dinner was not great not many options

For those who want an excellent stay not far from Masjidil Haram but do not want to pay premium for hotels on clock tower, this hotel is one of the best option. The location is not that far, just behind a tunnels, but the best thing is there are 24 hours free shuttle bus that will pick you up at Kudai bus stop vice versa. From/ to Kudai bus stop is just 5 minutes walking distance to Masjid area. I stay here for 6 nights, and every time i come down. to go to Masjidil Haram, there always a bus waiting. No need to wait, they always there. The room is clean with sufficient amenities plus a microwave. Yes, they have microwave which is very convenience during our stay. The pantry area with a sink and water outlet also is a big plus for us. Overall, we have a very good stay here. The only thing that maybe needs to improve is an issue with room's key. During our stay, we need to reactivate our room's key everyday because it is deactivated after 12 p.m. But it's not a big problem for me because reception staff is helpful.

Quality and Price do not meet: 175 euro 2 nights, no breakfast. Stains on wall, showercabin 60 cm × 80 cm while water splatters into bathroom. Towelrod next to wc is unhygienic imho. Had a room at streetside, noisy because of traffic. On top of it the pilgrim guests were shouting in hallway until 23.00. Had to ask a travelagent 25 m from hotel to print my boardingpass. English at reception is basicly deplorable. The guy is friendly but since there is a language gap pretty useless.The good things are a pakistani take away (50 m) and Mosque of the Prpophet, the highlight of Medina, about 10-15 min walk. Taxi from trainstation at best 50 rial, back to station I paid 20 rial.

The hotel is just next to the airport from where there are direct public buses (bus number/line 400, running roughly every 30 minutes, journey time 20 minutes) to Al Haram. The furniture in the room is a bit aged, but other than that it is perfect for a few nights for exploring the city. Even though it is next to the airport the noise from the planes could not be heard in the room. The buffet breakfast is OK for 1-2 nights.