JW Marriott Hotel Medan

JW Marriott Hotel Medan Reviews

JW Marriott Hotel Medan

Jl. Putri Hijau No.10, Kesawan, Kec. Medan Bar., Kota, Medan, North Sumatra, 20111, IndonesiaView Hotel Details
JW Marriott Hotel Medan
JW Marriott Hotel MedanJW Marriott Hotel MedanJW Marriott Hotel Medan
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JW Marriott Hotel Medan Guest Reviews

4.8/5
Amazing
168 review
Verified reviews
Location4.8
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(168)
Positive reviews(166)
Reviews with photos/video(45)
Awesome stay(40)
Friendly staff(31)
Delicious breakfast(17)
Awesome rooms(16)
Near shopping area(9)
Convenient for shopping(8)
Perfect for business trips(7)
Awesome amenities(5)
Negative reviews(2)
Guest User
King Room with Panoramic View
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Everything was perfectly fine! I was just a bit shocked that the local beer bintang cost 12€. Even without the service fee of 2€. 10€ is far to much. But the staff was very friendly and helpful with everything.
Response from Property: Dear Guest,Thank you for choosing JW Marriott Medan for your stay and for sharing your thoughts. We’re delighted to hear you had a very good experience. We’re always here to ensure your stay is as enjoyable as possible.We look forward to welcome you again in the future at JW Marriott Medan.Warm regards,Shashank SinhaGeneral Manager
KennyMag
Deluxe King Room
Stayed in Jan 2025
Couples
2 review
4.7/5
Amazing
Posted on Feb 20, 2025
Very nice and clean hotel, worth to pay.
Response from Property: Dear KennyMag, Thank you for choosing JW Marriott Hotel Medan for your stay and spending some time to leave us a review. We look forward to welcoming you back again for your future stay in Medan. Warm regards, Shashank Sinha General Manager
John45
Deluxe King Room
Stayed in Nov 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Everything is fine, no major issues for the booking .......
Response from Property: Dear John45,Thank you for choosing JW Marriott Hotel Medan for your stay and spending some time to leave us a review. We look forward to welcoming you back again for your future stay in Medan.Warm regards,Shashank SinhaGeneral Manager
Anonymous User
Deluxe King Room
Stayed in Aug 2024
Couples
10 review
4.7/5
Amazing
Posted on Oct 6, 2024
Booked for one night and room is big with bathtub and hotel is opposite delipark mall with lots of shops . Parking is free they will give a paper voucher to show at exit. Breakfast is huge spread and variety.
Response from Property: Dear Guest,Thank you for sparing your time to give us a review. We look forward to the opportunity of again welcoming you back to JW Marriott Medan in the near future.Sincerely,Shashank SinhaGeneral Manager
McNadia
Deluxe King Room
Stayed in Jul 2024
Couples
9 review
4.7/5
Amazing
Posted on Aug 11, 2024
Good location, in the city centre, spacious room, affordable price for 5 stars hotel, great massage service with good price, the best medan hotel so far
Professional traveller
Deluxe King Room
Stayed in Jun 2024
Family
98 review
5.0/5
Outstanding
Posted on Jul 4, 2024
I believe this is the best and most luxury hotel in Medan. Everything are good and with reasonable pricing compare with other country. Will come back again for next vacation.
6/8
YL.
Deluxe Twin Room
Stayed in Dec 2024
Family
3 review
4.2/5
Very Good
Posted on Jan 8, 2025
Check in very late. Requested for late check out and they approved it. Enjoy our stay yesterday.
Response from Property: Dear YL,Thank you for choosing JW Marriott Medan for your stay and kind words. We are glad to hear that you had a great stay. We strive to make every stay memorable and appreciate your feedback. We hope to have the pleasure of welcoming you back soon at JW Marriott Medan. Warm regards,Shashank SinhaGeneral Manager
Siagian
Deluxe Twin Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Great and recommended place to stay - very convinient and hotel is very clean! I will stay here for next visit!
Response from Property: Dear Siagian,Thank you for choosing and trusting JW Marriott Hotel Medan for your stay and spending some time to leave us a review. We look forward to welcoming you back again for your future stay in Medan.Warm regards,Shashank SinhaGeneral Manager
Byap
Deluxe Twin Room
Stayed in May 2024
Family
18 review
5.0/5
Outstanding
Posted on Jun 14, 2024
Decent facilities. One of the best hotels in town in my opinion. Breakfast was very decent, located at a convenient hotel. Considered to be reasonably priced compared to other international hotels in Jakarta.
Kor Chin
Deluxe King Room
Stayed in Nov 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Dec 9, 2024
A very good hotel.  The hotel staff come by my room and ask if I wish to have more drinkable/bottled water, or other room’s standard beverages.
Response from Property: Dear Guest,Thank you for choosing JW Marriott Medan for your stay and kind words. We're glad to hear that you had a great stay. We strive to make every stay memorable and appreciate your feedback. We hope to have the pleasure of welcoming you back soon at JW Marriott Medan.Warm regards,Shashank SinhaGeneral Manager
Guest User
Deluxe King Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 12, 2024
Nice room and my son enjoy the pool very much. The view is amazing. Tried the massage and feeling good. The customer service at the front desk, Shanti is very friendly and arrange us at the high floor room with the great view. We love it. Thanks to Shanti. We also tried Jade Restaurant, the foods are delicious and the staff are very friendly. The breakfast have a lot of variety and the cake shop named M is also very nice. Will be back again for our upcoming stay.
Response from Property: Dear Guest,Thank you for choosing JW Marriott Medan for your stay and for sharing your thoughts. We are delighted to hear you had a very good experience. We are always here to ensure your stay is as enjoyable as possible. We look forward to welcome you again in the future at JW Marriott Medan. Warm regards,Shashank SinhaGeneral Manager
RR_love
Deluxe King Room
Stayed in Oct 2024
Business travelers
20 review
4.5/5
Great
Posted on Dec 4, 2024
The staff was great. The receptionists were very helpful and answered all our questions. The room was clean and bright, and the room service was always on time. Will be coming back
Response from Property: Dear RR_love,Thank you for choosing JW Marriott Medan for your stay and for sharing your thoughts. We’re delighted to hear you had a very good experience. We’re always here to ensure your stay is as enjoyable as possible.We look forward to welcome you again in the future at JW Marriott Medan.Sincerely,Shashank SinhaGeneral Manager
Maya Infinity
Deluxe King Room
Stayed in Oct 2024
Couples
9 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Great hotel with best location, friendly staff and facilities. The breakfast was amazing. Thank you Marriott!
Response from Property: Dear Maya,Thank you for choosing JW Marriott Medan for your stay and kind words. We're glad to hear that you had a great stay. We strive to make every stay memorable and appreciate your feedback.We hope to have the pleasure of welcoming you back soon at JW Marriott Medan. Warm regards,Shashank SinhaGeneral Manager
Guest User
King Room with Panoramic View
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Easily the best and most luxurious hotel in Medan, this was a very comfortable stay. Also really enjoyed using the facilities (gym, swimming pool, sauna), and the staff are very attentive to your needs.
Response from Property: Dear Guest User,Thank you for choosing JW Marriott Medan for your stay in Medan and taking your time to give us a review. It is a pleasure to know that you have a wonderful stay with us. We are looking forward to welcoming you back in the near future.Sincerely,Shashank SinhaGeneral Manager
Rogayah
Deluxe Twin Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on May 1, 2024
Wonderfull rooms with beautiful views@ sunset and sunrise. Love the front desk hospitality. Will come again