1 Chome-3-38 Josei, Matsumoto City, Nagano Prefecture, 390-0875, JapanSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very Good
150 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.6
Service8.8
Cleanliness9.1
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All reviews(150)
Positive reviews(134)
Reviews with photos/video(36)
Clean and tidy(40)
Awesome stay(32)
Awesome rooms(29)
Convenient location(26)
Great service(22)
Great location(20)
Awesome amenities(12)
Easy to get around(5)
Negative reviews(16)
Joyce NSY
Superior Double Room-Non-Smoking
Stayed in Jun 2025
Couple
4 review
10/10
Outstanding
Posted on Aug 1, 2025
Nice hotel, the only thing is the parking is too far and not convenient if you're having a lot of luggage
Tony
Standard Twin Room
Stayed in May 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jun 16, 2025
Great service, rooms clean, excellent facilities. Location was a bit far from Matsumoto station but its not too bad if you like to walk.
There’s A World To See
Superior Double Room
Stayed in Oct 2024
Couple
39 review
9.0/10
Great
Posted on Nov 24, 2024
That is a room with a view! Absolutely stunning! And a nice onsen too!
Room quite big and spacious!
Friendly staff.
Would come back.
Laura Elisabeth
Moderate Double Room
Stayed in Apr 2025
Couple
8 review
9.5/10
Amazing
Posted on Jun 6, 2025
Great little hotel, decent sized room. Staff were incredibly helpful. 15 minute walk from Matsumoto station.
Elaine
Standard Double Room
Stayed in Oct 2024
Family
7 review
10/10
Outstanding
Posted on Nov 7, 2024
We booked 2 rooms. Very comfortable stay, walking distance to castle and 7-11. The staff are warm and friendly. Breakfast was pretty good.
Chutiporn
Standard Twin Room
Stayed in Sep 2024
Family
9 review
8.5/10
Very Good
Posted on Nov 3, 2024
Location is about 1 km from train station, but it’s very near Matsumoto Castle. Breakfast is fine and the room size is tiny same as other hotel in Japan.
pxxxxxx5
Moderate Double Room
Stayed in Mar 2025
Couple
2 review
9.0/10
Great
Posted on Apr 28, 2025
Staffs are very nice and good service mind. Room is small for two but all you need for stay are prepared in the room. About 900m from train station, it is hard to bring the big suitcase to the hotel.
Lyenn
Standard Twin Room
Stayed in Sep 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 24, 2024
Hotel was clean and spacious enough for two people. Many scenic and tourist spot were also accessible just by walking or the local bus service.
Caitlin
Moderate Double Room
Stayed in Mar 2025
Couple
4 review
9.5/10
Amazing
Posted on Apr 30, 2025
Pleasant stay, standard business hotel with self service amenities. Nice public bath, but quite small. Walking distance to Matsumoto Castle, but very limited parking space if you’re driving. We also didn’t realise there was a back alley to turn into to unload our luggage.
Jennifer Diane
Superior Double Room
Stayed in Mar 2025
Couple
17 review
8.0/10
Very Good
Posted on Apr 12, 2025
There's not too much in the area immediately around the hotel, but the castle, the bus or train station, restaurants and convenience stores are all within walking distance. The hotel has an onsen. Breakfast was okay. Staff were friendly and efficient.
AnastasiiaD
Moderate Double Room
Stayed in Feb 2025
Couple
6 review
9.5/10
Amazing
Posted on Mar 24, 2025
Nice hotel with all the necessary amenities. Kindly gave us a room with the castle view. Although it's a 15 minutes' walk from Matsumoto station, the location is very good, with convenience stores and a take-away tempura shop just next door.
Would stay there again.
Alexes Mae
Moderate Double Room
Stayed in Dec 2024
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jan 7, 2025
The staff were so nice with great work ethics. The place was clean and tidy. Checking-in and out was so quick and smooth. I love the location of the place, it's just near the Matsumoto Castle and it also has a bento shop next to it where we can easily buy food when we get hungry. I would recommend this hotel to my friends.
Chan Poh Leng Pauline
Standard Twin Room
Stayed in Oct 2024
Family
14 review
9.0/10
Great
Posted on Nov 28, 2024
Great stay.
Islam Md
Superior Double Room
Stayed in Oct 2024
Couple
1 review
6.5/10
Posted on Nov 17, 2024
I booked superior double room. The room was too narrow for two people. Though the location was good.
Guest User
Superior Double Room
Stayed in Sep 2024
Couple
2 review
10/10
Outstanding
Posted on Dec 2, 2024
Good location. Very close to the Matsumoto Castle but you would need to walk around 10 mins if you want to go to some nice restaurants. The parking lot near the hotel is always available so we can park very close to the hotel. The room is good; clean, and quiet.