Iroha Grand Hotel Matsumoto Eki-Mae

Iroha Grand Hotel Matsumoto Eki-Mae Reviews

Iroha Grand Hotel Matsumoto Eki-Mae

1 Chome-14-9 Central, Matsumoto City, Nagano Prefecture, 390-0811, JapanView Hotel Details
Iroha Grand Hotel Matsumoto Eki-Mae
Iroha Grand Hotel Matsumoto Eki-MaeIroha Grand Hotel Matsumoto Eki-MaeIroha Grand Hotel Matsumoto Eki-Mae
Check available rooms for your travel dates
We Price Match
1 night

Iroha Grand Hotel Matsumoto Eki-Mae Guest Reviews

4.6/5
Great
237 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(237)
Positive reviews(234)
Reviews with photos/video(45)
Awesome rooms(59)
Delicious breakfast(41)
Awesome amenities(19)
Easy to get around(19)
Great value for money(12)
Convenient for shopping(10)
Close to train station(8)
Friendly front desk staff(5)
Negative reviews(3)
Anonymous User
Moderate Double Room, Non Smoking
Stayed in Dec 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Jan 6, 2025
Good breakfast with free ramen in night is best. Front desk was good. Restaurant staff behaviour should improve and they should not point out customers and try to give best service and support. They should not teach rules to customers
Response from Property: Thank you very much for having stayed at IROHA GRAND HOTEL, and taking your time to write a review. We are glad to hear that you praise our service. However, we apologise to you for our inconvenience. Thank you for posting your review. We are looking forward to welcoming you again. Regards, Iroha Grand Hotel
Kunying
Moderate Twin Room, Non Smoking
Stayed in Nov 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Excellent location, just a 5-minute walk from Matsumoto Station! Spotlessly clean and surprisingly spacious room for Japan. The free simple supper (ramen or croffle ice cream) was a nice touch. Breakfast was a highlight—delicious with a huge variety of options. Highly recommend this hotel for its convenience and value.
Response from Property: Thank you for choosing Iroha Grand Hotel Matsumoto Ekimae. We hope you had a relaxing stay with us. We are very pleased to receive your many compliments. We will continue to strive to provide our guests with services that will satisfy them. We hope you will visit us again when you come to Matsumoto. Iroha Grand Hotel Matsumoto Ekimae Manager
ADOPTfamily
Moderate Twin Room, Non Smoking
Stayed in Nov 2024
Family
19 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Excellent hotel in good location. Hotel warmly heated and comfortable despite very cold weather. Actually snowing during our stay. Enjoyed our stay. Multi-storey parking available off-site about 100m away for 1500yen, multiple entries/exits per day for fixed price. Shopping malls nearby
Response from Property: Thank you very much for choosing Iroha Grand Hotel Matsumoto Ekimae.We would also like to thank you again for your kind words of praise.We hope you had a relaxing stay with us.We will do our utmost to live up to your kind words and we will continue to do so in the future.Thank you very much for taking time out of your busy schedule to write to us.We hope that you will have the opportunity to stay with us again.We look forward to welcoming you again.Iroha Grand Hotel Matsumoto Ekimae Manager
Guest User
Moderate Double Room, Non Smoking
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Feb 18, 2025
Wonderful stay in Matsumoto. Room is very clean and comfortable. The hotel offered a delicious late night ramen or ice cream service at 8pm-10pm. Also, breakfast in the hotel (6:30am-10am) was also amazing; it was a buffet style with more than 50 variety of ingredients. Highly recommend this hotel!
Anonymous User
Moderate Twin Room, Non Smoking
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Good near Parco
Response from Property: Thank you very much for choosing Iroha Grand Hotel Matsumoto Ekimae from among many hotels. All of our employees thank you from the bottom of our hearts. All of us at Iroha Grand Hotel Matsumoto Ekimae look forward to welcoming you again. IROHA GRAND HOTEL
Ashauk88
Moderate Twin Room, Non Smoking
Stayed in Dec 2024
Travel with friends
55 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Wonderful location and hotel. Good service. Staff is very friendly. The room is very comfortable. We will come back again if we are in Matsumoto.
Ubonrat Lertsirickok
Moderate Twin Room, Non Smoking
Stayed in Dec 2024
Family
7 review
4.2/5
Very Good
Posted on Jan 3, 2025
Modern Japanese standardize, new and very organized room Toilet cleanliness 3.5 out of 5  Location is around 400 meter from main train station and in walking distance to the castle
Response from Property: Thank you very much for choosing Iroha Grand Hotel Matsumoto Ekimae from among many hotels. All of our employees thank you from the bottom of our hearts. All of us at Iroha Grand Hotel Matsumoto Ekimae look forward to welcoming you again. IROHA GRAND HOTEL
PIT
Moderate Twin Room, Non Smoking
Stayed in Sep 2024
Family
4 review
4.7/5
Amazing
Posted on Jan 17, 2025
Good Location , not far from train station and shopping street. The castle is within walking distance.
Response from Property: Thank you very much for staying with us.We hope you had a relaxing stay with us.We look forward to welcoming you again.Manager
KateBKK
Moderate Double Room, Non Smoking
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Good location can walk around to traditional shopping street and close to parking area
Response from Property: Thank you very much for choosing Iroha Grand Hotel Matsumoto Ekimae from among many hotels. All of our employees thank you from the bottom of our hearts. All of us at Iroha Grand Hotel Matsumoto Ekimae look forward to welcoming you again. IROHA GRAND HOTEL
Guest User
Moderate Twin Room, Non Smoking
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 27, 2024
Clean and spacious, comfy bed and great breakfast- Recommended for all
Response from Property: Thank you very much for choosing Iroha Grand Hotel Matsumoto Ekimae from among many hotels. All of our employees thank you from the bottom of our hearts. All of us at Iroha Grand Hotel Matsumoto Ekimae look forward to welcoming you again. IROHA GRAND HOTEL
Tapanee Junhom
Moderate Twin Room, Non Smoking
Stayed in Aug 2024
Solo travelers
5 review
4.5/5
Great
Posted on Sep 20, 2024
Overall satisfied. Will stay again if come back. Just some confusion on taxi call service when a female staff can call me a taxi twice during the night time but the other day at same time (8-9 pm) a male staff said not possible due to busy time. So I have to walk to the bus station to grab one myself.
Response from Property: Thank you very much for choosing Iroha Grand Hotel Matsumoto Ekimae.We hope you had a relaxing stay with us.Our staff will continue to work hard to live up to your kind words.Thank you very much for taking time out of your busy schedule to write to us.We hope that you will have the opportunity to stay with us again.We look forward to welcoming you again.Iroha Grand Hotel Matsumoto Ekimae Manager
Guest User
Moderate Twin Room, Non Smoking
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 1, 2024
We stayed here twice during our stay in Japan. Rooms have everything you need and great breakfast!
Response from Property: Thank you very much for having stayed at IROHA GRAND HOTEL, and taking your time to write a review.We’re glad to hear that you have enjoyed staying with us.We hope to have opportunity to welcome you back on your future travel to Matsumoto.Thank you.Manager
siu wang alan
Moderate Twin Room, Non Smoking
Stayed in Jan 2025
Family
11 review
4.0/5
Very Good
Posted on Feb 6, 2025
GOOD HOTEL , NO PARKING NEAR HOTEL , SERVICE NORMAL
Guest User
Moderate Twin Room, Non Smoking
Stayed in Jun 2024
Travel with friends
2 review
3.7/5
Posted on Jul 19, 2024
Fair location due to the distance between the JR station and the hotel. However, the location is still good for walking around the city. Nice staff and service. Comfortable room.
Response from Property: Thank you very much for having stayed at IROHA GRAND HOTEL, and taking your time to write a review.We’re glad to hear that you have enjoyed staying with us.We hope to have opportunity to welcome you back on your future travel to Matsumoto.Sincerely,Manager
Jirawatt
Moderate Double Room, Non Smoking
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Good location and the service from hotel staff very superb.
Response from Property: Thank you for choosing Iroha Grand Hotel Matsumoto Ekimae. We hope you had a relaxing stay with us. We are very pleased to receive your many compliments. We will continue to strive to provide our guests with services that will satisfy them. We hope you will visit us again when you come to Matsumoto. Iroha Grand Hotel Matsumoto Ekimae Manager