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Matale Hotels
Matale Romantic Hotels

Matale: 220 hotels found

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Latest Reviews for Matale Hotels

Seerock the King's Domain

Seerock the King's Domain

4.5/559 Reviews
The hotel is nice, spacious beautiful room at check in we were treated to a refreshing juice. There is a big pool on the grounds and a big jacuzzi with hot water in the room.  Minuses of the hotel: Far from the attractions. Taxi from the center only go there for the price of pick me x2. Hotel taxi are 3 times more expensive. There are no stores and restaurants near the hotel, so inside the hotel prices for food x3, Also after 6pm it is dangerous to be outside because elephants are walking around. Now let's talk about the premium status and the five races. In 7 years of traveling, this is the first hotel that did not have a bathrobe, slippers and toothbrush and toothpaste in the room. The plumbing in the shower leaks, and the doors creak so much that you could call the spirits at night. Regarding the attention to the customer. I mentioned my upcoming birthday in conversation with the manager, but this fact was not used in any way to show any form of attention from the hotel. This is a huge miscalculation on the part of the staff at a premium hotel. We also had a late departure and our request to delay in the hotel for a couple of hours was refused. This was not due to the arrival of new customers, as the manager offered to extend our stay for a fee. For future customers this fact may be decisive in their choice. In general, the hotel is not bad, but the service and flexibility of the staff, as well as individual approach to customers, does not correspond to the premium level and requires improvement.
Hotel Sigiriya

Hotel Sigiriya

4.3/577 Reviews
The hotel is located around 10 minutes from the famous Sigiriya citadel. The hotel’s pool and the main lobby area including the bar overlook the sigiriya citadel (Sigiriya rock), making it one of the best views of the famous rock. Further the hotel is surrounded by lush greenery. Hotel staff are professional and also “extremely” friendly. They are a “true example of island’s hospitality”. The pool and the bar area are the best places to relax. Room service, laundry service and reception were really responsive and always available. Hotel rooms are of single category but some rooms need more attention in maintaining, especially the room that was given (Room 41). The room looked kind of rundown. Yet, house keeping was commendable. Same time, food menu, and the restaurant should be improved as breakfast was almost same every morning, “french toast” was not really “french toast” at all and there was no refilling of certain food items (especially cut fruits) for late risers.
Ekho Sigiriya

Ekho Sigiriya

4.1/563 Reviews
I went to the front desk to check in and couldn't find the order. I couldn't find the check-in voucher. I didn't know what the problem was. I waited for a long time and didn't arrange a room for us before continuing to confirm and verify. Ctrip communicated for a long time and still didn't see it They solved it. The service here is worrisome. I don't know what went wrong. After waiting for more than an hour, I finally arranged to stay first, and then I took the check-in form to sign! Breakfast is ordered, English or Sri Lankan. There are supermarkets and restaurants around the hotel, but it is only a slow order to order food here. I ordered a burger and waited for more than an hour. It was not delicious😓
Heritance Kandalama

Heritance Kandalama

4.5/5154 Reviews
This was the second time I visited Heritance Kandalama and it was better than the last stay especially I would like to mention the Guest Relations Executive Miss. Yoshina for taking care of our family and fulfilling all our needs with all the needed information with her efficient style and making the stay comfortable also big shoutout to the chefs food was beyond amazing and the restaurant staff was very active as well and also the suite was amazing with all the amenities that should be there in a room overall a 10/10 experience and a must visit place in Sri Lanka ♥️
Aliya Resort and Spa - Thema Collection

Aliya Resort and Spa - Thema Collection

4.6/573 Reviews
We really enjoyed this establishment and were able to enjoy our last moments in Sri Lanka until the end thanks to a late check-out :) All the staff are attentive, accommodating and efficient! The buffet is varied and suitable for several types of palates. The rooms are large, clean and well equipped. The BIG plus of this hotel is the magnificent swimming pool which is at an ideal temperature!
Sigiriya Cashew Palace Resort

Sigiriya Cashew Palace Resort

4.7/510 Reviews
We had a wonderful stay in Sigiriya Cashew Palace Resort, very good hotel, well located, super clean, peaceful atmosphere and the staff had been incredibly friendly. We would definitely recommend it to anyone!

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