Matale Hotels with Shuttle Service

The experience is so different to hotel living! Nestled in kandy, among luscious green trees, warm people and a personal butler - certainly an experience. While the loaded pictures are that of the tent - the tent is not a positive experience for everyone! We asked to move to the private villas at the top of the hill - where one could actually hear the azaan (call to prayer) 5 times a day from the valleys in front of you! The people at the resort: omg! This review matches my comments of that at the Hilton in yalla! Mr haleem, Mr Sanjeev and my personal favourite ❤️ personal butler Mr Nilantha Sisira Kumara - you are an outstanding human being- your attendance to us at breakfast - served on a table that felt like we’re at home, checking up on me when I didn’t make it for breakfast or lunch - and attendance to my laundry when I spilled hair serum on two white outfits! Mr Haleem - thank u for the complementary meal on day one! Mr Sanjeev, thank you for coming to check on the laundry to see how best to help me! Thank u to the warmest, kindest, most gentlest carying human beings that have cross my path in life! While Kandy is not a place I will necessarily visit again - I will probably come head to this very place to escape the hustle and bustle of life! Oh and the chef - you make the most awesome parathas! There were days I could have settled for just a paratha and a coke! Keep it up - you gorgeous human beings! Thank u kumara! 🥰 ( pics loaded are of the tents and not the room) and does not do justice!

Hunas Falls provides an astonishing setting of sprawling gardens with walkways, flowers and a lake with a bridge to cross it, a waterfall, upper waterfall and a mini golf course all constitute a most beautiful background. Happy to meet a long time friend Mr. Ranil Delgoda, who is maintaining the property in a prime condition. Very spacious room and the balcony with all the amenities, beautiful garden in the front, the valley mountains of in the background, lake and the forest onto the right, tea plantation plantation in the left. Just behind the room was the ten foot deep swimming pool, right behind the pool it's the Hunasgiriya mountain covered with mist and the road leading towards it. Restaurant overlooking the lake with a beautiful view, and the food is excellent. Something remarkable is the human touch, very friendly and courteous staff, starting from the front office Mr. Tuan, Ms. Nilmini, Ms. Sathsara, Ms. Himasha, Mr. Raja and Mr. Gunawardhanana, this is in addition to AGM & Head Naturalist Mr. Buwaneka Pathirana. It was a pleasure to meet the staff of well managed resurgent Mr. Hemantha - Restaurant and Bar, Mr. Wasantha - F & B, Mr. Dhananjaya, Ms. Disna, Ms. Minu, Mr. Chaminda, Mr. Sajeewa - Chef and his staff, Mr. Sidath, Mr. Satheesh, Mr. Ovindu, Messers Indika, Ashan and Charith in the Bar, also a big appreciation goes to the staff who are maintaining the huge beautiful garden in prime condition. Once again a big thanks to the GM, Mr. Ranil Delgoda for all the support rendered to us during our stay, as always.

This was the second time I visited Heritance Kandalama and it was better than the last stay especially I would like to mention the Guest Relations Executive Miss. Yoshina for taking care of our family and fulfilling all our needs with all the needed information with her efficient style and making the stay comfortable also big shoutout to the chefs food was beyond amazing and the restaurant staff was very active as well and also the suite was amazing with all the amenities that should be there in a room overall a 10/10 experience and a must visit place in Sri Lanka ♥️

We recently stayed at Niwadoo Resort in Sigiriya, and it was an incredible experience from start to finish. The tent chalets are beautifully designed, offering a unique blend of comfort and luxury in a natural setting. The room amenities are top-notch, and the swimming pool is perfect for a relaxing dip after a day of exploring. Every meal was delicious, with a great variety of flavors. Special thanks to Dinuka and the front office team for warm welcome and help throughout our stay, and to Shehan in the restaurant, who made our dining experience even better with his excellent service. Highly recommend Niwadoo Resort for anyone visiting Sigiriya—truly a memorable stay!

Wonderful hotel set in highly manicured gardens with ponds and lakes. Took us ages to get to the hotel from Colombo but what a lovely oasis. There are peacocks and peahens everywhere (quite noisy at times) plus fresh water crocs , and loads of lovely birds including blue kingfisher - it is so lovely and the birds clearly love it. The ‘villa’ (bungalow) we stayed in (no 5) was very spacious and extremely well presented and very clean. Our bungalow had a small plunge pool. The room bar was well stocked and there were lots of little extras - the shampoo was nice which was a bonus, as I had forgotten to pack my own!! Doh! The paths leading to the main restaurant and reception are quite well light but there are torches in the room. We felt quite safe and the fresh water Crocodiles are afraid of people and really aren’t very big. I reckon I could have wrestled them and I’m quite small. I slept really well but my wife was disturbed a few times during the night by the calling peacocks outside so bring some earplugs if you’re a light sleeper. The paths are made of fine sandy grit so remember to take your shoes off when entering your bungalow. And bear that in mind when you put your shoes back into your case. The food in the restaurant was excellent. We had no dietary complaints at all. And staff were good in asking how spicy you want you curry dishes to be. The staff were always polite, smiley, and helpful. The large outdoor pool was like bath water it was so lovely and warm, and a lovely view of the birds and water gardens. One thing to always bear in mind in Asia including Sri Lanka but there are days throughout the year when alcohol cannot be served. Full moon’s for example. We had one day (11th February). So check dates and pre-order beers for your in-room fridge before religious or festival days. We highly rate this lovely hotel. We strongly recommend it.

The hotel is nice, spacious beautiful room at check in we were treated to a refreshing juice. There is a big pool on the grounds and a big jacuzzi with hot water in the room.  Minuses of the hotel: Far from the attractions. Taxi from the center only go there for the price of pick me x2. Hotel taxi are 3 times more expensive. There are no stores and restaurants near the hotel, so inside the hotel prices for food x3, Also after 6pm it is dangerous to be outside because elephants are walking around. Now let's talk about the premium status and the five races. In 7 years of traveling, this is the first hotel that did not have a bathrobe, slippers and toothbrush and toothpaste in the room. The plumbing in the shower leaks, and the doors creak so much that you could call the spirits at night. Regarding the attention to the customer. I mentioned my upcoming birthday in conversation with the manager, but this fact was not used in any way to show any form of attention from the hotel. This is a huge miscalculation on the part of the staff at a premium hotel. We also had a late departure and our request to delay in the hotel for a couple of hours was refused. This was not due to the arrival of new customers, as the manager offered to extend our stay for a fee. For future customers this fact may be decisive in their choice. In general, the hotel is not bad, but the service and flexibility of the staff, as well as individual approach to customers, does not correspond to the premium level and requires improvement.