13-15 Pl. des Marseillaises, Marseille, 13001, FranceSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
114 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.4
Service8.7
Cleanliness8.6
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All reviews(114)
Positive reviews(13)
Reviews with photos/video(4)
Convenient location(7)
Great service(6)
Easy to get around(5)
Close to train station(5)
Negative reviews(1)
Cikko Baron
Prestige Quadruple Suite
Stayed in May 2025
Family
1 review
9.0/10
Great
Posted on Jun 30, 2025
Great location next to marseilles station. Staff are friendly and helpful.
Guest User
Executive Suite with rooftop
Stayed in Mar 2025
Couple
8 review
5.5/10
Posted on Apr 12, 2025
I would not recommend staying at the Alex hotel if you are looking for a “boutique” hotel experience. The staff were fine, but service was never amazing they never referred to us as sir or madam, nor made us feel very welcomed, whilst continually forgetting us the day after. The location is rather busy and not a very pleasant area, it would be better to stay in Vieux Port for convenience. We paid for 15 Euro breakfast “buffet” and it was quite awful with not much to eat and not worth 15 euros. The hotel was fine, rooms were alright but not very well decorated. Guests are given paper cups in the room rather than glass. The term “boutique” hotel is rather misleading, instead it is really just a three star hotel. Would not recommend to those looking for a romantic experience.
Rasa
Prestige Quadruple Suite
Stayed in Aug 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 30, 2024
Very nice hotel,next to the train station,about 10-15min from port.Helpful and friendly staff,amazing breakfast!
ChenLin
Club Room
Stayed in Aug 2024
Couple
2 review
9.5/10
Amazing
Posted on Sep 23, 2024
We chose the location because it is close to train station. The hotel definitely serves the purpose. Room is clean. Staffs are friendly and helpful. The breakfast is good and worth it’s value.
dlwodlw****
Deluxe Room
Stayed in Sep 2023
Solo traveler
3 review
10/10
Outstanding
Posted on Dec 12, 2023
Very good staying experience.
Guest User
Club Room
Stayed in Jan 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Feb 15, 2025
We stayed at ALEX for 3 nights and had a great time :)
The reception staff were always very friendly and helpful, we were able to spontaneously book breakfast (which had a bit of a limited selection for breakfast lovers, but wasn't bad) and a massage in the spa (which was excellent!)
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Guest User
Deluxe Room
Stayed in Mar 2025
Couple
1 review
8.0/10
Very Good
Posted on May 8, 2025
Nice little hotel within walking distance of Saint-Charles station
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Arnaud
Club Room
Stayed in May 2024
Couple
14 review
10/10
Outstanding
Posted on Jun 30, 2024
Magnificent boutique hotel a stone's throw from St Charles train station
Perfect stay
Special mention for the availability and friendliness of the staff
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Guest User
Deluxe Room
Stayed in Jul 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 6, 2023
Great room, very clean and comfortable. An interior courtyard in addition. The staff is very welcoming