ECHARM Hotel (Maoming Guanshan Third Road) Reviews

Response from Property: Dear guests, hello! Thank you very much for choosing to stay in Yishang Hotel Maoming Guanshan Road store. I am very glad to hear that the hotel left a good impression on you. Your encouragement will certainly become the driving force for us to move forward, we adhere to continuous innovation, continuous efforts, to provide you with the most perfect, the most humanized service, let you experience the noble and extraordinary feeling.

Response from Property: Thank you for staying at the hotel and giving us your feedback. We are very sorry that your stay did not meet your expectations. We are very sorry for bringing you a bad feeling. According to the platform cooperation agreement, your check-out time for the room you booked on Ctrip is before 12 noon. You need to pay an extra time fee of 30 yuan per hour for overtime. We suggest that you join our group's Dongcheng Club membership and you can get free breakfast and late check-out. You can check in with this card without deposit and get a lot of points. We are very sorry that you were not satisfied with your stay experience this time. We have included it in the improvement plan. We hope you can understand and hope to give us the opportunity to serve you again. I wish you and your family a happy life.

Response from Property: Dear guests, hello! Thank you very much for choosing our hotel and sharing your stay experience. The hotel was newly opened in October 2021 and has been maintaining regular maintenance of its environment and facilities. The guest rooms are also deep cleaned daily to ensure that hygiene standards are met. It may be that some of the decoration styles are rather conservative, leaving you with an old-fashioned impression. We will consider incorporating more fashionable elements in the future. We look forward to serving you again, and we will definitely give you a brand new experience!

Response from Property: Dear guest, I am very sorry that you are not satisfied. We pay great attention to the hygiene of the hotel. The hotel's bedding and toiletries are changed after each stay. The linens are sent to the laundry factory for strict washing and disinfection. Flies may have flown in due to bad weather. This is our responsibility. The relevant departments of the hotel will strengthen the training of hotel employees to avoid such problems from happening again. You can also communicate with the front desk in time and we will replace them with new ones immediately. I apologize to you again. I believe that you will have a better stay experience next time. The hotel looks forward to your visit again~

Response from Property: Thank you very much for your stay and appreciation. I am very happy to bring a good time to your trip. Your appreciation has given our hotel a great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We sincerely look forward to your coming again and gain more wonderful experiences. All staff of Yishang Hotel Maoming Guanshan Road Branch look forward to having more opportunities to serve you and wish you a happy life!

Response from Property: 尊敬的賓客，您好！非常抱歉給您帶來不好的入住體驗！我們攜程頁面確實有標註高級大床房窗户較小的情況，但未能讓您提前清晰瞭解，是我們工作的疏忽。關於房間升級，加10元即可從高級大床房升至更舒適房型，早餐+延遲退房+免升級房型套餐僅需38元（原價138元），性價比非常高。若您下次光臨，我們一定優先為您安排合適房型，也會加快電梯優化進度。期待能有機會重新為您提供優質服務！

Response from Property: 尊敬的賓客：您好！謝謝閣下的滿分點，對我們全體員工的付出都給了最好的答案，小宜家嚴格按照集團要求對房間的每一個水杯都經過消毒櫃的消毒，每-件床品都經過專業洗滌，每一個馬桶都經過專業的消毒劑消毒，一次性用品保證一客一換，以保障我們的客人住的安心和舒心，期望您能每次來都有美好的體驗!

Response from Property: 尊敬的賓客，您好！非常感謝您抽出時間分享入住體驗！得知您認可房間舒適度、衞生情況及早餐品質，同時肯定我們的性價比，我們倍感榮幸！關於您反饋的保潔服務問題，我們深表歉意，已第一時間督促團隊優化服務流程，後續若有需求，隨時聯繫24小時前台，我們將全力滿足。期待能有機會再次為您提供更完善的入住體驗！

Response from Property: 尊敬的賓客:您好!温暖的話語温暖了我們，賓客的好評令小店蓬蓽生輝，我們永遠是您出行最温暖的港灣，簡短的話語卻給了我們足夠的肯定，小宜真的超級開心噢!温馨，開心，貼心，熱情，讓您滿意一直是我們的目標;旅行，商務，訪友，小宜家永遠是您驅散疲勞，放鬆心情的理想選擇，小宜期待您分享給身邊的親朋好友，期待您的再次到來!

Response from Property: 尊敬的賓客:您好!温暖的話語温暖了我們，賓客的好評令小店蓬蓽生輝，我們永遠是您出行最温暖的港灣，簡短的話語卻給了我們足夠的肯定，小宜真的超級開心噢!温馨，開心，貼心，熱情，讓您滿意一直是我們的目標;旅行，商務，訪友，小宜家永遠是您驅散疲勞，放鬆心情的理想選擇，小宜期待您分享給身邊的親朋好友，期待您的再次到來!

Response from Property: 尊敬的賓客:您好!您的每一次到來，都值得我們期待，更是讓我感到一切都值得，“很好”短短兩個字的肯定，包含了太多，我們優質的服務，北歐簡約風格客房，方便的行李寄存，24小時免費的洗衣房，等等等，都是您出差選擇的我們店的眾多“理由”之一，小宜再此期待您的第“3”次、第“4”次的的光臨.

Response from Property: 尊敬的賓客，您好！，感謝您對宜尚酒店服務的高度認可與支持！酒店可以提供電子增值税發票，同時大廳還有機器人可以為您送餐服務呢。並且24小時為您工作哦，謝謝親的好評期待您的下次入住.

Response from Property: 尊敬的賓客，您好！感謝您對宜尚酒店服務的高度認可與支持！酒店可以提供電子增值税發票，同時大廳還有機器人可以為您送餐服務呢。並且24小時為您工作哦，謝謝親的好評期待您的下次入住.

Response from Property: 尊敬的賓客:您好!感謝您的點評與認可，小宜不僅僅為您提供乾淨衞生的入住環境，優惠的價格，還有北歐簡約風格客房，超級方便的洗衣機和烘乾機，美味可口的早餐.等眾多優秀點等待您下次入住時候能夠發現，期待與您的再次見面，祝您生活愉快.