1 Rizal Park, Ermita, City of Manila, Metro Manila, 0913, PhilippinesSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
569 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities9.1
Service9.2
Cleanliness9.3
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All reviews(569)
Positive reviews(563)
Reviews with photos/video(235)
Delicious breakfast(59)
Perfect for business trips(35)
Delicious buffet(22)
Great swimming pool(19)
Large rooms(18)
Luxurious(9)
Nice sea view(9)
Close to scenic area(8)
Negative reviews(6)
Bienvenido Jr
Tower Deluxe Room
Stayed in May 2025
Family
30 review
10/10
Outstanding
Posted on Jul 23, 2025
An excellent representation of Filipino hospitality. An iconic landmark in Manila, rich in history, arts and culture. We had a great time.
Response from Property: Dear Bienvenido, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!
Rizzelle Kriz Zozobrado
Tower Deluxe Room
Stayed in May 2025
Couple
4 review
10/10
Outstanding
Posted on Jun 29, 2025
Amazing. Breakfast was food, lots of options to choose from. The staff are soo kind and hospitable
Response from Property: Dear Rizzelle, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the food and our friendly staff made your experience even better. Our team works hard to create a warm and inviting atmosphere for our guests, and your kind words are truly appreciated. We look forward to welcoming you back to The Manila Hotel soon!
Mai0718
Grand Deluxe Room
Stayed in Apr 2025
Business traveler
13 review
10/10
Outstanding
Posted on May 29, 2025
A classic hotel indeed!
The room was splendid and the breakfast buffet spread was the best.
Close and very accessible as well to malls and recreation centers within the metro. Highly recommended!
6/11
Response from Property: Dear Mai, We sincerely appreciate your thoughtful words about the graciousness, hospitality, and service you experienced during your stay. It was truly our pleasure, and we are delighted that you felt the warmth of Filipino hospitality.Your kind appreciation means a lot to us, as we always strive to make every guest feel welcome and valued. Knowing that we made your stay memorable inspires us to continue delivering the best service possible.We look forward to welcoming you again in the near future. Until then, we wish you safe travels and wonderful experiences wherever you go.
Anonymous User
Grand Deluxe Room
Stayed in Apr 2025
Family
2 review
8.0/10
Very Good
Posted on Jun 2, 2025
Grand heritage hotel. Carpets worn but kept generally clean. Should upgrade plugs and makenit accessible for guests
Response from Property: Dear Valued Guest, Your feedback is shared with the management team, and rest assured the issues you raised will be addressed in order to consistently provide the level of hospitality we normally pride ourselves in. Thank you very much for sharing your feedback! We look forward to welcoming you again soon!
KimEdiza
Grand Deluxe Room
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on May 29, 2025
Attended a convention here, the banquet hall was of enough space, good food and friendly staff.. They also made some update with the TVs inside the room.
Response from Property: Dear Kim, Thank you for taking some of your precious time to give us an excellent review of your most recent stay or visit to the property. We were happy to learn you enjoyed our food and the facilities we offer. We look forward to your next visit.
seylormuhn
Tower Deluxe Room
Stayed in Apr 2025
Family
2 review
8.5/10
Very Good
Posted on Jun 2, 2025
Rooms are spacious, clean, and homey. The view from the 5th floor is also nice. The hotel itself is large, you can get lost. It has a very titanic-y lobby but crowded with people due to a lot of events being held at the hotel. Service is also good, not the lobby restaurant tho. We were seated for 20mins but no one approached us to take our orders since everyone was busy. So we missed the afternoon tea. Breakfast is also fine, not as much compared to other 5-star hotels but good enough.
Amenities, not so much - instant coffee (could have atleast a drip coffee if espresso machine is expensive), no stock in the fridge. Was not able to use the pool since it was also crowded. Overall stay was good. Hotel is recommended.
Response from Property: Dear Seylormuhn, Your feedback is shared with the management team, and rest assured the issues you raised will be addressed in order to consistently provide the level of hospitality we normally pride ourselves in. Thank you very much for sharing your feedback! We look forward to welcoming you again soon!
Anonymous User
Grand Deluxe Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 27, 2025
Got this at an affordable rate
Room was spacious and complete with complimentary goods. wifi was strong and food was ok for its price
Response from Property: Dear valued guest, Thank you for giving us a perfect rating. Thank you for your continued support & patronage of the hotel. We look forward to welcoming you on your next visit.
Anonymous User
Grand Deluxe Room
Stayed in Apr 2025
Solo traveler
33 review
10/10
Outstanding
Posted on May 21, 2025
Staff are helpful. Room is decent. Location is good. I will stay hete again. I will recommend to my families and friends. Manila hotel is a must to stay when you want to experience something different.
Response from Property: Dear valued guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!
Stuart Wakeham
Grand Deluxe Room
Stayed in Apr 2025
Couple
1 review
9.5/10
Amazing
Posted on May 4, 2025
We wanted to experience a little 1920’s/30’s retro vibe and The Manila Hotel delivered. An old fashioned kind of place but comfortable and stylish. The staff were fantastic, the rooms are quite large and comfortable but the shower was probably from the 1920’s ( not good!) . We did the little tour which was interesting too .
Response from Property: Dear Stuart, We are disappointed that your experience did not meet your expectations. Rest assured all your feedback and comments are duly noted and reviewed to further improve our products and services. We hope that you'll be able to give us another chance and will revisit us in the future. Stay safe and healthy!
Guest User
Tower Deluxe Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 29, 2025
excellent staycation while my daughter attends her JS Prom there too. all staff are very accomodating and friendly
Response from Property: Dear valued guest, We sincerely appreciate your thoughtful words about the graciousness, hospitality, and service you experienced during your stay. It was truly our pleasure, and we are delighted that you felt the warmth of Filipino hospitality.Your kind appreciation means a lot to us, as we always strive to make every guest feel welcome and valued. Knowing that we made your stay memorable inspires us to continue delivering the best service possible.We look forward to welcoming you again in the near future. Until then, we wish you safe travels and wonderful experiences wherever you go.
Elah May
Tower Deluxe Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 26, 2025
I had an incredible experience at Manila Hotel. From the moment I arrived, the staff were friendly and attentive, ensuring I had everything I needed for a comfortable stay. The room was spotless and well-equipped, with a beautiful view of intramuros. The bed was so comfortable, and I appreciated the extra touches like complimentary water and snacks. Also thank you for the upgrade room.
The hotel's location was perfect – close to nearby attractions, restaurants, etc. I also had the chance to enjoy hotel amenities like the gym, and pool, which were top-notch.
Overall, I would highly recommend Manila Hotel to anyone visiting Philippines. I look forward to staying here again on my next trip!
6/7
Response from Property: Dear Elah May, Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing you the best service. We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to having you again as our guest in the future!
Anonymous User
Tower Deluxe Room
Stayed in May 2025
Couple
1 review
9.5/10
Amazing
Posted on Jun 13, 2025
we really love the breakfast buffet😊
Response from Property: Dear valued guest,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the food and our friendly staff made your experience even better. Our team works hard to create a warm and inviting atmosphere for our guests, and your kind words are truly appreciated. We look forward to welcoming you back to The Manila Hotel soon!
Travel with O
Grand Deluxe Room
Stayed in Apr 2025
Family
6 review
10/10
Outstanding
Posted on May 30, 2025
Great staff
Food was great
East check in process
Response from Property: Dear Travel with O, Thank you for your kind words and wonderful 5-star review! We are thrilled to hear that you enjoyed your stay at Manila Hotel and had a memorable experience. Our team works hard to provide exceptional service and amenities, and receiving such positive feedback is always rewarding. We hope to see you again on your next visit to Manila!
Anonymous User
Grand Deluxe Room
Stayed in Jun 2025
Couple
11 review
10/10
Outstanding
Posted on Jul 29, 2025
Good room and good food
Response from Property: Dear valued guest,Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.
SanDeee
Grand Deluxe Room
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 2, 2025
Love it. Perfect location for all my business appointments during my stay. Food was nice.
Response from Property: Dear Sandee, Thank you for giving us a perfect rating. We look forward to your next visit.