CRC9+JG Dist, 7123 Prince Mohammed Bin Salman Road, 3472 Ash Shubaikah, Jabal Omar, Ash Shubaikah, Makkah, Makkah Province, 24231, Saudi ArabiaSee Hotel Details
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1 night
Guest Reviews
8.4/10
Very Good
176 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.2
Amenities8.3
Service8.3
Cleanliness9.0
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All reviews(176)
Positive reviews(160)
Reviews with photos/video(56)
Great service(44)
Offers pick-up/drop-offs(16)
Great location(13)
Delicious breakfast(12)
Loved the view(11)
Convenient location(9)
Luxurious(8)
Perfect for business trips(7)
Negative reviews(16)
Saydahsa
Deluxe Twin Room with City View
Stayed in Jun 2025
Couple
25 review
10/10
Outstanding
Posted on Jul 17, 2025
The best hotel ever...
Very comfortable...
Everything BRAND NEW...
Friendly staff
Great location... closed to Haram
6/7
Response from Property: Dear Ms. Saydahsa,Thank you for staying with us.Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you.We look forward to welcome you again.Kind Regards,Management OfficeAddress Jabal Omar Makkah
Forhad Sobur
Deluxe Twin Room with City View
Stayed in Jun 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Aug 2, 2025
Decent hotel very nice not as close as clock tower but not too far either
Response from Property: Dear Guest ,Thank you for staying with us.Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you.Please be assured that we pay very close attention to details and we have received your kind feedback about the highlighted areas of improvements. We look forward to welcome you again.Kind Regards,Management OfficeAddress Jabal Omar Makkah
Kbityg
Deluxe Twin Room With Partial Haram View
Stayed in Mar 2025
Solo traveler
15 review
10/10
Outstanding
Posted on Apr 4, 2025
This was not my first time at Address Jabal Omar, and it certainly won’t be my last! The service remains outstanding, just like the warm welcome and the delicious breakfast. The staff is incredibly attentive, making you feel truly special.
One of the best features is the direct access to the Haram via an elevator that takes you to C1, from where it’s just a 3-minute walk. Otherwise, the hotel also offers complimentary shuttle services for added convenience.
Highly recommended for anyone looking for comfort, luxury, and exceptional hospitality in Makkah!
Response from Property: Dear Guest,Thank you for staying with us.Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you.We look forward to welcome you again.Kind Regards,Management OfficeAddress Jabal Omar Makkah
Kamsia
Deluxe Twin Room with City View
Stayed in Mar 2025
Family
6 review
10/10
Outstanding
Posted on Apr 6, 2025
Dear Trip,
Thank for this great Reservation. Easy to book And easy pay ane Even easy to chat for Any Question.
For Address,
We would like to say thank you a ton for your kind during Our stay. We were provide All Partial haram
haram View Room while Our Reservation Only City view. All amenitis Re load daily And Room Cleaned daily.
All staff friendly With their answer if We ask something.
THE interior stunning With All new furnishing.
No waiting for THE lift All is well here
We Will Be back NEXT YEAR.
Response from Property: Dear Ms. Kamsia,Thank you for staying with us.Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you.We look forward to welcome you again.Kind Regards,Management OfficeAddress Jabal Omar Makkah
Eman_ali07
Deluxe Twin Room With Partial Haram View
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 19, 2025
The best hotel in Makkah, luxurious and beautiful hotel with great views and services. The staff are friendly.
Thank you
Response from Property: Dear Ms. Eman,Thank you for staying with us.Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you.We look forward to welcome you again.Kind Regards,Management OfficeAddress Jabal Omar Makkah
Iwan/Ikhwan
Deluxe Twin Room with City View
Stayed in Mar 2025
Family
51 review
10/10
Outstanding
Posted on Apr 9, 2025
Very nice breakfast, good reception, good room, best mushola in Makkah
Response from Property: Dear Mr. Iwan,Thank you for staying with us.Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you.We look forward to welcome you again.Kind Regards,Management OfficeAddress Jabal Omar Makkah
Guest User
Deluxe Twin Room with City View
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 22, 2025
Nice hotel, highly recommended for those coming to Mecca.
Response from Property: Dear Guest,Thank you for staying with us.Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you.We look forward to welcome you again.Kind Regards,Management OfficeAddress Jabal Omar Makkah
Anonymous User
Deluxe Twin Room with City View
Stayed in Dec 2024
Couple
2 review
9.0/10
Great
Posted on Jan 31, 2025
We received a free upgrade from the kind hotel concierge lady upon checking in, we were so surprised and pleased by this upgrade.
From city view to partial haram view, it was amazing masha Allah!
The room was so big! The musollah was gorgeous despite the unexpected size, as I thought it would be bigger. I love the set up of the restaurant buffet, so during breakfast it feels cozy and homey but I wish there would be more variety of food like the other jabal omar hotels that we have stayed before. It could be due to their sustainability efforts so that could contribute to less food waste, I guess?
As for the location wise, walking down was easy to the haram however going back by walking up the hill after completion of umrah was quite painful. We would appreciate if the hotel provide a thorough video explanation of the shuttle bus access during check ins. But other than that, we managed to figure out the shuttle bus service and indeed they are very fast *************!
We were given late check out as requested ************* so we can maximise our prayers in the masjid as we have a late night flight.
Do take note that uber taxis does not pick up from the hotel except for Careem.
Hopefully they will open up a mall within the Address Hotel itself so that it will be easy to find lunch and dinner for our meals. We ordered dinner through room service for our first night and despite the food came an hour later, the portion size and the taste was so scrumptious and yummy! Definitely worth more to pay for the room service rather than paying for the meals at the buffet restaurant!
6/11
Response from Property: Dear Guest,Thank you for staying with us.Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you.We look forward to welcome you again.Kind Regards,Management OfficeAddress Jabal Omar Makkah
Anonymous User
Deluxe Twin Room with City View
Stayed in Jun 2025
Business traveler
2 review
2.0/10
Posted on Aug 1, 2025
I would not recommend this hotel for the following reason.
Haram is a steep hill down and up to get back to the hotel.
Bus service is as bad.
The smell in the rooms is awful.
Air conditioning doesn't work.
Rooms have dirty carpets.
The receptionists are lousy for their job.
Housekeeping is up for grabs for the tips only,.
Breakfast buffet and dinner buffet you'll get no seating on the weekends they'll turn you back regardless of what you've paid.
Not a child friendly hotel.
Security let anyone in the hotel, no checking of cards there just on their mobile.
The staff are not fit for their job, at all. Especially the receptionist and the room operators (they speak basic English or any other language)
The list can go on!!!! Not worth the money
PARKING IS TOOO EXPENSIVE 185 SAR PER NIGHT
Room service is bad the food was awful.
Breakfast buffet 73 SAR FOR CHILDREN UNDER 17 years old. (DO NOT LET THEM OVER CHARGE YOU BECAUSE THATS EXACTLY WHAT THEY WILL DO) Prices are listed on trip.com.
145 PER ADULT PLUS 20 PERCENT DISCOUNT.
No tooth brushes in the rooms? No loofah? No comb? No shower gel? No shaving kit? But they call themselves the 5 star service.
I would never recommend a hotel with low standards highly poor service with a 5 star LOOK
Response from Property: Dear Guest,Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service.Please be assured that we pay very close attention to details and we have received your kind feedback about the highlighted areas of improvements.We have notified our team about your unpleasant experience and with the help of your valuable feedback we will be able to overcome shortfalls and provide efficient yet effective service. Please give us another chance to prove ourselves sometime soon.Kind Regards,Management OfficeAddress Jabal Omar Makkah
Abdulhalim Aydın
Deluxe Twin Room with City View
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 26, 2025
Hotel is realy nice very near to kabe car bus all is best breakfast is very very nice persons of hotel all is friendly very nice
Response from Property: Dear Guest,Thank you for staying with us.Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you.We look forward to welcome you again.Kind Regards,Management OfficeAddress Jabal Omar Makkah
Anonymous User
Deluxe Twin Room with City View
Stayed in Jun 2025
Booked for others
9 review
2.0/10
Posted on Jul 24, 2025
A complete luxurious hotel with a bad receptionist and the worst housekeeping.. blocked nose as there is no ventilation in the rooms.. thank God we left!! I'm shocked the staff ignore everything said to them. But wanted a 5-star rating from the whole group.. bed bugs as was itching like mad..
Response from Property: Dear Guest,Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service.Please be assured that we pay very close attention to details and we have received your kind feedback about the highlighted areas of improvements.We have notified our team about your unpleasant experience and with the help of your valuable feedback we will be able to overcome shortfalls and provide efficient yet effective service. Please give us another chance to prove ourselves sometime soon.Kind Regards,Management OfficeAddress Jabal Omar Makkah
AJ
Deluxe Twin Room with City View
Stayed in Jun 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 25, 2025
Amazing hotel, location, cleanliness, staff, food, service.....in general it's faultless.
Response from Property: Dear Guest ,Thank you for staying with us.Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you.We look forward to welcome you again.Kind Regards,Management OfficeAddress Jabal Omar Makkah
Ahsan.A
Premier Room Twin Partial Haram View
Stayed in Oct 2024
Family
2 review
9.0/10
Great
Posted on Nov 15, 2024
Really nice 5* hotel only small thing to keep in mind is you need to take a shuttle which takes you to a lift to the masjid. Apart from that hotel was really clean and big and had an amazing view of the masjid from my window, would recommend
Response from Property: Dear Guest,Thank you for staying with us.Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you.We look forward to welcome you again.Kind Regards,Management OfficeAddress Jabal Omar Makkah
Kang 555
Deluxe Twin Room With Partial Haram View
Stayed in Oct 2024
Traveling with friends
82 review
10/10
Outstanding
Posted on Nov 18, 2024
I visited with friend the hotel is very close to Masjid al-Haram. Clean and quiet service was excellent breakfast was great
Response from Property: Dear Guest,Thank you for staying with us.Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you.We look forward to welcome you again.Kind Regards,Management OfficeAddress Jabal Omar Makkah
Boriykhon
Premier Twin Room with City View
Stayed in Sep 2024
Business traveler
38 review
10/10
Outstanding
Posted on Dec 3, 2024
I stayed at this hotel during my trip, and it left a truly positive impression. The unique design and concept of the hotel make you feel like you're on another planet! The rooms are modern, spotless, and very comfortable, with attention to every detail.
One of the standout features for me was the dining experience. The availability of a wide variety of halal food was a huge advantage. This is especially important for travelers with specific dietary preferences. The food was fresh, diverse, and absolutely delicious. The staff was courteous and always ready to assist.
The hotel’s location was another highlight – close to many shops and attractions, making it a perfect base for exploring Guangzhou.
I highly recommend Guangzhou Planet Concept Hotel to anyone looking for comfort, excellent service, and a memorable stay. It’s definitely become one of my favorites!
Response from Property: Dear Guest,Thank you for staying with us.Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you.We look forward to welcome you again.Kind Regards,Management OfficeAddress Jabal Omar Makkah