Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.6
Service8.6
Cleanliness8.9
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All reviews(119)
Positive reviews(19)
Reviews with photos/video(6)
Delicious breakfast(7)
Clean and tidy(6)
Awesome rooms(6)
Paul
Comfort Twin Room
Stayed in May 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Jun 16, 2025
Really clean and modern hotel, fantastic breakfast with a great choice, such a big restaurant that you had plenty of room.
Only gripe was the location from train station and centre but worth the staying.
Response from Property: Dear guest,Thank you very much for your wonderful review!We are delighted that you praised our clean and modern hotel and the extensive breakfast so positively.We understand that the walk from the train station seemed a bit far for you – we are all the more pleased that your stay was worthwhile!See you again.Best regards,Your H-Hotels teamSergej Rosenberg - Online Reputation Manager
Guest User
Quadruple Room
Stayed in Jun 2025
Family
4 review
8.5/10
Very Good
Posted on Jul 9, 2025
Good location and nice room
Response from Property: Dear guest,Thank you for your compliments on our beautiful property! We're glad our location was ideal for your trip, and we look forward to hosting you again at H2 Hotel Mainz!Sincerely,Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
Asril
Comfort Twin Room
Stayed in May 2024
Traveling with friends
2 review
8.5/10
Very Good
Posted on Jun 14, 2024
quite good
Response from Property: Dear Asril, Thank you for your kind review. Good to see that you had a pleasant stay at our H2 Hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
MINAH
Quadruple Room
Stayed in Sep 2024
Family
5 review
9.0/10
Great
Posted on Nov 7, 2024
The staff were friendly and the facilities were good
I was especially satisfied with the clean breakfast included in the stay
The room facilities were spacious and good
2 bunk beds
Out of the 4 beds, I wasn't sure if the sheets on the 2nd floor had been changed
So I took one off the cleanliness
I used a sticker every time to remove dust from the sheets
But that bed had a lot of dust, such as white hair
We were a family of 4, but we only used 3 beds
The location was good because there was a large supermarket and beer house nearby
It's a little far from the old town
But considering the price, I'm very satisfied
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your detailed feedback! We are very happy that you enjoyed our friendly staff, good facilities and breakfast. However, we are sorry to hear that there were concerns about the cleanliness of one of the beds. We will look into this issue internally to ensure that all of our beds are always perfectly clean.It is nice that you appreciated the location near a large supermarket and other amenities. We are happy that you were satisfied overall and hope to welcome you back soon.Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Tim I
Quadruple Room
Stayed in Feb 2024
Traveling with friends
30 review
8.0/10
Very Good
Posted on Mar 22, 2024
It is a very new hotel. The wet and dry bathrooms are separated and you can use the bathroom separately. The style is industrial style. The breakfast is also good and rich. It is very peaceful with a view of the Rhine River. Find a location nearby. 20 euros a night is too expensive.
Original TextTranslated by Google
Response from Property: Dear Tim, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our modern facilities and offers met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Oct 2023
Family
2 review
10/10
Outstanding
Posted on Nov 30, 2023
Very modern hotel, very nice rooms with air conditioning and electric shutters. The breakfast was great, as was the dinner. All in all, top recommendation.
Original TextTranslated by Google
Response from Property: Dear guest,We highly appreciate your comments very much and want to thank you for your review. We hope to get the chance to welcome you back again during your next stay in Mainz, it will be a pleasure for us.Kind regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Dec 2023
Business traveler
38 review
10/10
Outstanding
Posted on Feb 5, 2024
Nice environment, convenient travel
Original TextTranslated by Google
Response from Property: Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H2 Hotel Mainz!King regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Response from Property: Dear Nahoko, Thank you for choosing our hotel and for sharing your feedback with us. We regret that you were not convinced of our services and friendliness of our staff. We would like to apologize for this and hope to convince you during your next stay with us.Best regards,Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
Response from Property: Dear Guest,Thank you for your wonderful review! We are delighted that you enjoyed your stay at our hotel and were satisfied with our service and breakfast. We pride ourselves on offering our guests a peaceful and pleasant atmosphere, ideal for those seeking relaxation.We hope to welcome you back soon and wish you a pleasant onward journey.Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Anonymous User
Comfort Double Room
Stayed in Apr 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on May 25, 2025
Wir waren nicht nur von unseren Zimmern angetan sondern auch vom Frühstücksbuffett. Der Rhein ist nur ein paar Meter entfernt und lädt zu einem Spaziergang ein. Personal durchweg freundlich und hilfsbereit.
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Response from Property: Lieber Gast,herzlichen Dank für Ihr tolles Feedback und die schöne Beschreibung Ihres Aufenthaltes. Es freut uns sehr zu hören, dass Sie sich in unseren Zimmern wohlgefühlt und unser Frühstücksbuffet genossen haben. Die Nähe zum Rhein ist tatsächlich ein Highlight – ideal für entspannte Spaziergänge.Besonders schön ist auch Ihr Lob an unser Team – das geben wir gerne weiter!Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Ihr Team von den H-HotelsSergej Rosenberg – Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Mar 2025
Couple
1 review
8.5/10
Very Good
Posted on Apr 28, 2025
 Eigentlich hat uns alles sehr gut gefallen. Das Frühstück war gut und reichlich. Die Servicekraft hat alles immer schön nachgelegt und  die Tische waren sauber. W
enn es was zu bemängeln gäbe, würde ich die zu kleinen Toilettendeckel bemängeln im Bad und dass die Duschvorhänge viel zu hoch hängen und der ganze Boden nass wird beim duschen. Ein Abzieher wäre ganz gut
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Response from Property: Lieber Gast,vielen Dank für Ihre positive Rückmeldung und die konstruktive Kritik. Es freut uns sehr, dass Ihnen das Frühstück, der Service sowie die Sauberkeit zugesagt haben – das geben wir gerne an unser Team weiter.Ihre Hinweise zu den Toilettendeckeln, dem Duschvorhang und der fehlenden Abziehhilfe nehmen wir dankend auf und werden diese zur Prüfung an die entsprechende Abteilung weiterleiten. Solche Rückmeldungen helfen uns, unseren Standard weiter zu verbessern.Herzliche Grüße,Ihr Team von den H-HotelsSergej Rosenberg – Online Reputation Manager
Anonymous User
Comfort Double Room
Stayed in Nov 2024
Couple
2 review
8.5/10
Very Good
Posted on Jan 4, 2025
Sauberes Hotel, leckeres Frühstück, bequeme Betten, moderne Zimmer, freundliches Personal.
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Response from Property: Lieber Gast,vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass Sie unser sauberes Hotel, das leckere Frühstück, die bequemen Betten und das freundliche Personal zu schätzen wussten. Wir freuen uns, dass Ihnen die modernen Zimmer gefallen haben.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße,Ihr Team von den H-HotelsSergej Rosenberg - Online Reputation Manager
luckmxy
Comfort Double Room
Stayed in May 2025
Business traveler
42 review
10/10
Outstanding
Posted on Jul 1, 2025
適合商務出差,位置不錯,周邊環境不錯,可以散步和觀光
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Response from Property: Dear Guest,Thank you very much for your excellent review!We are delighted that you have praised our location, the beautiful surroundings, and the opportunities for walks and sightseeing.It's great to know that you felt well looked after by us for your business trip.We would be delighted to welcome you back soon!Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Quadruple Room
Stayed in Apr 2025
Family
2 review
8.5/10
Very Good
Posted on May 7, 2025
モダンな建物で清潔です。
隣のイタリアンのピザが絶品でした。
Translate
Response from Property: Dear Guest,Thank you for your positive feedback! We're delighted that you enjoyed our modern and clean hotel – and that you were able to enjoy the Italian pizza next door is, of course, a nice bonus.Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager