NH Collection Gran Via Reviews

Response from Property: Dear Chowkenny,Thank you for taking the time to share your recent experience at the NH Collection Gran Vía. We were delighted to host you in the heart of Madrid and are pleased to know that you enjoyed your stay and the hotel. We look forward to welcoming you back soon!Best regards,María MartínGuest Relations

Response from Property: Dear Sara,Thank you for taking the time to share your experience at NH Collection Gran Vía, we were delighted to host you in the heart of Madrid and are thrilled to know that you had a wonderful stay with us and enjoyed our unique breakfast overlooking the Gran Vía. I will personally communicate your gratifying words to the entire team, to encourage them to continue delivering memorable experiences. We look forward to welcoming you back in the near future!Warmest regards,María MartínGuest Relations

Response from Property: Dear Ayman,Thank you for taking the time to share your recent experience at the NH Collection Gran Via, we greatly appreciate your feedback and are pleased to know that you had a wonderful stay with us. Thank you for your special mention to our cleanliness, we will pass on your kind comments to the Housekeeping department to continue to provide exceptional service to our guests.We look forward to welcoming you back in the near future!Best regards,María MartínGuest Relations

Response from Property: Dear Yeow,It is a pleasure for us to know that you enjoyed so much your stay at NH Collection Gran Via. It is a satisfaction to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,Bianca Fotea - Guest Relations

Response from Property: Thank you very much for choosing us for your stay in Madrid and for your dedication in sharing with us both your perception and your excellent assessment.We are happy to see that both the hotel, location and of course the kindness of the whole team, lived up to your expectations and there is no better satisfaction for all of us than to meet you through your comments.We hope to have the opportunity to receive you on numerous occasions in which you can already consider your home in Madrid. Sofía - Guest Relations

Response from Property: Dear LAI Chun Hin,Thank you very much for choosing us for your stay in Madrid and, in addition, we want to thank you for your dedication in sharing with us your perception and excellent evaluation.We are happy to see that our modern rooms, housekeeping service and of course our exclusive location lived up to your expectations and there is no better satisfaction for all of us than knowing you through your comments.We hope to have the opportunity to welcome you on numerous occasions in which you can now consider your home in Madrid.Bianca Fotea - Guest Relations

Response from Property: Dear Daniel,Thank you for taking the time to share your recent experience at the NH Collection Gran Via. We are pleased to know that you had a wonderful stay with us in the heart of Madrid.We look forward to welcoming you back soon!Best regards,María MartínGuest Relations

Response from Property: 尊敬的客人，得知您的蜜月之旅以在我們酒店享受的愉快住宿開始，我們感到非常高興。 我們始終致力於為客人提供溫馨熱情的氛圍，很高興聽到我們的團隊給您留下瞭如此積極的印象。 我們提供便利的行李寄存服務，並為您提供一間可欣賞美麗景色的房間來留住美好回憶，這些都體現了我們致力於為每位客人提供特別的關懷。 令人欣慰的是，儘管夜間有一些噪音，但您的休息並未受到干擾，並且您的整體體驗仍然愉快。非常感謝您對我們的退房流程效率以及我們工作人員在安排後續旅行方面的幫助所給予的讚賞。 得知我們的努力讓您擁有難忘的住宿體驗，我們感到非常欣慰。如果您再次來到馬德里，我們將非常榮幸地再次歡迎您，並致力於讓您擁有同樣愉快的體驗，甚至更加愉快。Verónica MorenoGuest Relations Department

Response from Property: Dear guest, We are pleased to hear that you were satisfied with our hotel in Madrid, especially with our cleanliness and facilities. We are always committed to providing our guests with a comfortable and pleasant environment. Our location in the center of the city allows us to be within walking distance of the main points of interest in Madrid. We understand that you are referring to Parque del Retiro, which is a 15-minute walk from the hotel. However, we appreciate your feedback as it helps us better understand our guests' perspectives. We look forward to the opportunity to welcome you again in the future and hope that your next visit will be even more pleasant.Best regards,María Martín - Guest Relations

Response from Property: عزيزي الضيف،يسعدنا سماع هذه الكلمات الإيجابية، ويسعدنا دائمًا خدمة عملائنا. إن ثناءك على خدماتنا ونظافتنا وموقعنا الملائم محل تقدير كبير.هدفنا هو تقديم تجربة فريدة حقًا ونحن سعداء جدًا لأننا تمكنا من تجاوز توقعاتك.ونحن نتطلع إلى الترحيب بك مرة أخرى في فندقنا في المستقبل.أطيب التحيات.María Martín - Guest Relations

Response from Property: Dear guest, Your kind review is truly appreciated; your feedback is invaluable to us! It's delightful to hear that you found our location in the heart of the city to be particularly convenient for your travels and restaurant options.Moreover, the NH Collection Gran Vía team strives to provide our guests with the highest level of convenience and comfort. That's why we hope that during your stay you were able to experience the dedication and hospitality that our team is known for.We hope to have the pleasure of welcoming you back in the near future! :) Núria Brunsó - Guest Relations

Response from Property: Dear guest,It is a pleasure for us to know that you enjoyed so much your stay at NH COLLECTION Gran Via. It is a honor to read that your overall impression of the Hotel is so good and that you have felt so well cared for and have valued our privileged location so positively.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards, Bianca Fotea - Guest Relations