Royal Victoria Dock, Western Gateway, Newham, London, E16 1FA, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very Good
102 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.3
Service9.0
Cleanliness8.9
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All reviews(102)
Positive reviews(97)
Reviews with photos/video(35)
Great service(26)
Great location(26)
Convenient location(13)
Loved the view(10)
Perfect for business trips(8)
Too noisy(7)
Classy environment(6)
Delicious breakfast(4)
Negative reviews(5)
Guest User
Waterview Double Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 15, 2025
Perfect location for O2! Stylish and sustainable hotel overlooking the water! Friendly and helpful staff too! Would definitely come again and recommend!
Guest User
Good Room - Double
Stayed in Apr 2025
Couple
2 review
8.5/10
Very Good
Posted on May 27, 2025
Hotel was nice - room was on the small side but fine for 1 night, bed was comfy and shower was hot! Only thing to mention was upon arrival to our room it was a building site on the opposite side of the corridor, which drilling started by 8.30am!! This wasn’t mentioned upon booking in or on their website!
They have a few new staff members so service was a bit slow for drinks and dinner but the food was nice! We would use again!
NH1
Waterview Double Room
Stayed in Jun 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on Jul 7, 2025
Great hotel local to where I needed to be !! Will come back again
Guest User
Good Room - Double
Stayed in Mar 2025
Solo traveler
6 review
9.5/10
Amazing
Posted on Apr 18, 2025
Really nice hotel in great location. Staff very friendly and bar is nice with happy hour from 4-7. When not raining will try the rooftop bar. Rooms are just a little small and a bit of noise from outside during the night.
Deep
Good Room - Double
Stayed in Sep 2024
Couple
2 review
8.5/10
Very Good
Posted on Dec 27, 2024
Location is amazing if you are staying over for business at EXCEL. Small and cute little rooms with a river view. Staff were really generous and matched our additional requests at breakfast and during checkout.
JoBpink
Good Room Twin
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 7, 2025
It’s a great quirky, modern hotel. Right next to the cable cars for the O2 arena. My only issue is the £30 deposit. I really hope I get that back
Lois Turner
Good Room - Double
Stayed in Jan 2025
Couple
2 review
9.0/10
Great
Posted on Feb 17, 2025
Really great location. Friendly staff and yummy breakfast. The hotel gift a lot to Guatemalan families which is lovely to see.
Jlilley
Good Room - Double
Stayed in Jun 2024
Couple
2 review
10/10
Outstanding
Posted on Aug 2, 2024
The hotel is in a great location, room are fantastic and many local restaurants and small businesses eg coffee shops and places to grab a quick bite.
Well worth the stay here
HaychWorldWide
Water View King
Stayed in Jun 2024
Business traveler
5 review
8.5/10
Very Good
Posted on Jul 4, 2024
It was a good stay as I was staying for work and the location was excellent as your near the o2 and Stratford westfield shopping centre.
I would definitely stay here again on my business trip.
Guest User
Good Room - Double
Stayed in May 2024
Couple
2 review
9.5/10
Amazing
Posted on Jun 11, 2024
The service is so nice, Ahmad give us a room near the river with incredible night view after being asked. And the hotel is clean and has a not bad location.
Guest User
Good Room Twin
Stayed in May 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 10, 2024
We have spent a lovely evening and dined near the hotel. The view of the cable cars and surrounding areas is lovely
Couple from the UK
Good Room - Double
Stayed in Apr 2024
Couple
13 review
10/10
Outstanding
Posted on May 27, 2024
Very ideally located for visiting MCM comic con or any other event at the excel centre.
Staff are very friendly, hotel is clean and modern,
CymroWyllt
Good Room - Double
Stayed in Jun 2025
Couple
2 review
8.0/10
Very Good
Posted on Jul 14, 2025
Good basic hotel in a fab location.
Louis
Good Room - Double
Stayed in Feb 2024
Couple
28 review
10/10
Outstanding
Posted on Apr 7, 2024
Second time to go to good hotel. Staff are nice always. A great place if want to stay in London. Especially for the location and price!
Vicky
Good Room - Double
Stayed in Jul 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Aug 13, 2024
Great (not so) little hotel. The staff are friendly and everything was clean and tidy. Room 147 was definitely ‘cozy’ in the fact it’s tiny. Tiny room and even tinier shower room. The breakfast was also really good quality