10 Palace Pl, Westminster, London, SW1E 5BW, United KingdomView Hotel Details
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1 night
The Resident Victoria Guest Reviews
4.5/5
Great
117 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(117)
Positive reviews(16)
Reviews with photos/video(2)
Great location(7)
Clean and tidy(5)
Awesome stay(5)
Negative reviews(1)
Momo101
Deluxe Double Room (King Bed)
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 30, 2024
This hotel have a very great location … just around the corner from Buckingham palace …
But it’s also near to the victoria station.
All the staff are very nice and helpful. Definitely would stay again if I go to London thx uuu the resident
Guest User
Standard Double Room
Stayed in Apr 2024
Couples
8 review
4.0/5
Very Good
Posted on May 8, 2024
good location very close to buckingham palace and westminster
room space is fair but overall very neat and tidy
however not all sockets in the room works and the showering gel was not refilled
Siyu Qiu
Small Double Room
Stayed in Nov 2024
Couples
1 review
3.5/5
Posted on Dec 23, 2024
The next morning water is not available.
Guest User
Large Double Room
Stayed in Feb 2025
Business travelers
2 review
4.5/5
Great
Posted on Mar 10, 2025
Yeah very nice and very clean
Cla41
Small Double Room
Stayed in May 2022
Solo travelers
132 review
3.5/5
Posted on Jun 27, 2022
Nice small hotel next to Victoria station with small rooms and bathroom
IreneLai
Large Double Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 24, 2025
Very clean and comfortable hotel, only a few steps away from Buckingham Palace, very convenient to watch the changing of the guards. When we checked in, there was a thoughtful card and red wine to welcome us. We stayed for eight days on this trip, and the room was very clean when we came back every day. Thanks to the very professional housekeeping. This will be my first choice next time I visit the UK 😊.
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MOE
Small Double Room
Stayed in Nov 2024
Couples
8 review
4.5/5
Great
Posted on Jan 5, 2025
It's conveniently located just 5 minutes from the station and 5 minutes from Buckingham Palace, and the reception and rooms were clean and nice.
The book decor in the room had a London feel to it, the kitchenette was very convenient, and the welcome service of wine and sweets was very satisfying.
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Guest User
Small Double Room
Stayed in Jan 2025
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 8, 2025
Good location. Turn left and you will see the Royal Stables across the road. Go a little further and you can see Buckingham Palace within 500 meters.
Go out and turn right after 200 meters. Cross the commercial square and you will reach Exit C of Victoria subway station.
The hotel rooms are on the first floor, but they are very quiet. You need to swipe the door to enter the accommodation area. The room is clean.
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Decival
Large Double Room
Stayed in May 2024
Couples
16 review
5.0/5
Outstanding
Posted on Jun 20, 2024
I had an excellent experience at the hotel, service, cleanliness, location and impeccable silence in the room, perfect for resting...Brazilians who are lucky enough can meet receptionist Bianca, a polite and very kind woman...she was essential with information to my beautiful days in London.
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Guest User
Standard Double Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Excellent! Wow location and top service!!
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Anonymous User
Large Double Room
Stayed in Dec 2023
Couples
1 review
3.7/5
Posted on Feb 9, 2024
The location is very good. To say it is five minutes away from Buckingham Palace is modest. In fact, it is only a few dozen meters away. It is also quite close to the subway station. It is convenient for transportation in the city. The environment is not too noisy. It feels safe. There are supermarkets and offices nearby. A perfect combination of the real atmosphere; one manager's very heartfelt and enthusiastic service, other waiters are a bit perfunctory and polite, but the overall service needs are responded to well; the room is really small, especially the corridor is very cramped, but it is still OK You get what you pay for.