Citizenm London Bankside

Citizenm London Bankside Reviews

Citizenm London Bankside

20 Lavington St, Southwark, London, SE1 0NZ, United KingdomSee Hotel Details
Citizenm London Bankside
Citizenm London BanksideCitizenm London BanksideCitizenm London Bankside
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1 night

Guest Reviews

8.8/10
Very Good
122 review
Verified reviews
Location8.7
Amenities8.5
Service8.8
Cleanliness9.3
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All reviews(122)
Positive reviews(22)
Reviews with photos/video(4)
Awesome stay(8)
Great service(6)
Great location(5)
Guest User
King Room
Stayed in Jun 2025
Couple
4 review
10/10
Outstanding
Posted on Jul 23, 2025
The Location is Great, we never had to take the subway because everything is in walking distance. The staff was very friendly, and the room clean (but on the smaller side)
Lisa
King Room
Stayed in Apr 2025
Couple
3 review
9.5/10
Amazing
Posted on May 26, 2025
We really enjoyed staying there. It is compact but beds long enough for comfortable sleep for my 6ft 2 partner. Good power shower and interesting light settings, very modern. I appreciated the blackout blinds, great feature. Downstairs is a lovely reception area and nice chill out bar area. I would recommend, especially as everything within London is in walking distance!
H Stefan Bracha
King Room
Stayed in Feb 2025
Solo traveler
9 review
6.0/10
Posted on Apr 24, 2025
I think CitizenM is one of the two or three best hotel chains in Europe. For example, I stayed for the one in Copenhagen for total probably over 30 days in total This London member of the chain was OK but below average for this hotel chain. The biggest disappointment was the breakfast probably the most humble of any four-star hotel I’ve been in. And the à la carte menu was even worse. And it is on the wrong side of the river  as several other Americans noticed it certainly did not help I feel welcome. For example, two of the staff kept making jokes about America and American tourists  being loud obnoxious and too casually dressed.
Guest User
King Room
Stayed in Jul 2024
Couple
3 review
10/10
Outstanding
Posted on Aug 14, 2024
Everyone was friendly and the breakfast was good!
SUK KUEN AMY
King Room
Stayed in Aug 2024
Business traveler
2 review
8.5/10
Very Good
Posted on Sep 17, 2024
I am always a fan of Citizen M. This time staying at the one in Bankside is equally great!
Guest User
King Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on May 16, 2025
Lovely stay
Guest User
King Room
Stayed in Jan 2025
Business traveler
4 review
10/10
Outstanding
Posted on Feb 22, 2025
Amazing hotel
Guest User
King Room
Stayed in Apr 2023
Business traveler
10 review
10/10
Outstanding
Posted on Jun 1, 2023
Very nice with 24x7 restaurant.
Guest User
King Room
Stayed in Feb 2025
Business traveler
46 review
9.5/10
Amazing
Posted on Mar 29, 2025
It's near Tate Morden, a convenient 10-minute walk away. The room is small but very clean.
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Guest User
King Room
Stayed in Nov 2024
Family
8 review
8.0/10
Very Good
Posted on Mar 25, 2025
Not far from London Bridge Station, within walking distance. The room is small, but clean and with new facilities. It is recommended to choose a street view room. Suitable for a short stay of one or two days in the city center.
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Ming Kei
King Room
Stayed in Sep 2024
Business traveler
30 review
8.5/10
Very Good
Posted on Oct 29, 2024
The attitude of all the waiters at the hotel was super good, very helpful, very friendly. The entire hotel design is very modern. The location is very convenient, there is a bus at the door to the LV flagship store and nearby places. Southwalk Station 10 minutes walk to the hotel, across from the hotel is Martha, or take the station to the hotel will take Tesco express. The room was good overall, but there were two drawbacks: 1) Insufficient water, the shower was broken and could not be higher or lower. 2) Poor sound insulation, however most hotels in Europe and the UK are like this.
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Guest User
King Room
Stayed in Mar 2025
Solo traveler
4 review
9.0/10
Great
Posted on Apr 20, 2025
The bed and room are not small in Central London.
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Guest User
King Room
Stayed in Feb 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 3, 2025
The staff were all friendly and the location was good.
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Antoniya
King Room
Stayed in Aug 2024
Family
8 review
9.0/10
Great
Posted on Sep 23, 2024
The price/performance ratio is not very high. The price is high and the room is small. It should be just because of the location of the hotel that it is so expensive. The hotel lobby is decorated more exquisitely.
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BEI
King Room
Stayed in Jul 2023
Solo traveler
1 review
9.5/10
Amazing
Posted on Aug 31, 2023
The location is good, but the hotel is difficult to find. The hotel sign is not obvious at a corner. There are Cityzenm London bankside office building and Cityzenm London bankside hotel nearby. This is another hotel. The navigation shows another hotel. The facilities are electronically controlled by iPad, and the lighting color of the shower room can be selected by yourself, which is quite interesting. The space is indeed larger than that of a single room. Sanitation is relatively clean. You can apply for a card by yourself and get drinking water by yourself. You can also choose sparkling water, which is more environmentally friendly. At the water bar, I thought the Chinese waiters were very nice. The service is not bad. I checked in on Sunday night for ￥1,200, which felt a bit expensive.
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