Conrad London St James

Conrad London St James Reviews

Conrad London St James

22 - 28 Broadway, Westminster, London, SW1H 0BH, United KingdomView Hotel Details
Conrad London St James
Conrad London St JamesConrad London St JamesConrad London St James
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Conrad London St James Guest Reviews

4.4/5
Very Good
116 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(116)
Positive reviews(107)
Reviews with photos/video(15)
Enthusiastic owner(32)
Convenient location(19)
Easy to get around(15)
Awesome stay(13)
Clean and tidy(12)
Close to metro(12)
Negative reviews(9)
Guest User
Deluxe King Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 14, 2024
Great central location to see, and get to, all the sights
Guest User
Deluxe Twin Room
Stayed in Jan 2024
Travel with friends
3 review
4.5/5
Great
Posted on Feb 16, 2024
Hotel was beautiful and very central to spot of attractions
Guest User
Superior King Room
Stayed in Jan 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 3, 2023
Opposite to St. James Tube station. Spacious room. Polite and friendly staff. Good buffet breakfast.
Anonymous User
Executive King Room with Lounge Access-Accessible
Stayed in Jun 2024
Solo travelers
20 review
4.0/5
Very Good
Posted on Jul 18, 2024
More improvement on service
Hung
Executive Twin Room with Lounge Access
Stayed in Mar 2024
Travel with friends
6 review
4.5/5
Great
Posted on Apr 10, 2024
nice breakfast and perfect service
Anonymous User
Deluxe King Room
Stayed in May 2024
Solo travelers
20 review
1.0/5
Posted on Jul 18, 2024
Not really helpful....
Stephen
Deluxe King Room
Stayed in Mar 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 21, 2023
An excellent stop in central London food and service great as usual and access to all of Londonderry historic sights on your doorstep
Galahad Chen
Deluxe King Room
Stayed in Oct 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 27, 2022
Nice location near by Big Ben, City of Westminster, the service also amazing!
Guest User
Superior King Room
Stayed in Mar 2023
Family
11 review
4.7/5
Amazing
Posted on Apr 10, 2023
The hotel staff is friendly and helpful, appreciate Kate's help to change another room for us since the first room has a very narrow space and wired additional steps on the hallway, make the luggage harder to move if move by yourself. Although the hotel information indicated the room has 28sf but does not look like it, feels much smaller and maybe too much spaces are used for the bathroom. Location wise very close to few famous tourist attractions but not much restaurants and shops nearby as this area are mainly government buildings. So travelers be aware and consider what is the focus of the trip.
Choi TY
Superior Room
Stayed in Feb 2023
Solo travelers
14 review
4.7/5
Amazing
Posted on Jun 22, 2023
Hotel is very conveniently located, being just opposite the St James underground station which connects to all the major tourist attractions like Tower of London etc. The Westminster Abbey and Parliament house are within 10-15 minutes walking distance and just one train stop away. The room are comfortable, neat and tidy and the hotel staff are very friendly.
Hasan
Superior King Room
Stayed in Mar 2023
Business travelers
17 review
3.5/5
Posted on May 4, 2023
The hotel is good overall. Good walking distance to oxford st and main sights. No pool
Shannon Jiang
Executive King Room with Lounge Access-Accessible
Stayed in Aug 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 20, 2023
clean, convenient, will come again!
tejavann
Superior Room
Stayed in Mar 2022
Solo travelers
5 review
4.7/5
Amazing
Posted on May 7, 2022
Stayed here for 6 nights and will definitely choose to stay here again next visit. Firstly, the location is great is across from the St James Park tube station. Within short walk-in distance to St James Park, bakeries, cafe, pubs. The hotel restaurants are all good as well. Service was great and speedy.
Guest User
One Bedroom Suite with Lounge Access
Stayed in May 2023
Family
3 review
5.0/5
Outstanding
Posted on Jun 27, 2023
excellent staff and warm hearted service
Guest User
Superior Room
Stayed in Sep 2022
Solo travelers
1 review
2.5/5
Posted on Oct 6, 2022
I was very upset After checking in, I unpacked my luggage in the room and went out. I was outside and went in, and my door was open. I was so surprised. I was so surprised because there were a lot of money and expensive items in my room. And I didn't even touch my bed and it was out of shape, and my stuff had changed. I really know if there is a thief and go to the front desk and tell They said they would find out , and they said that they cleaned the room and didn't close the door. For more details, found the person cleaning the room and said that I would talk to you tomorrow morning. It's not about cleaning, it's about locking the doorWhat if someone else entered my room and took my belongings before I came? I can't even imagine And every time I entered the room, the key didn't work, so I had to go to the front desk on the first floor. so uncomfortable and annoying If I come to London, I don't want to go back The staff were friendly to me but the system was too inconvenient And the mistake of the cleaning staff also surprised me and made it difficult. Thanks for the friendly staff