Travelodge London Crystal Palace

Travelodge London Crystal Palace Reviews

Travelodge London Crystal Palace

Yeoman House, 61 - 63 Croydon Rd, London, SE20 7TS, United KingdomSee Hotel Details
Travelodge London Crystal Palace
Travelodge London Crystal PalaceTravelodge London Crystal PalaceTravelodge London Crystal Palace
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1 night

Guest Reviews

7.4/10
46 review
Verified reviews
Location7.5
Amenities7.3
Service7.5
Cleanliness7.5
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All reviews(46)
Positive reviews(40)
Negative reviews(6)
King Kouamé
Double Room
Stayed in Apr 2024
Business travelers
3 review
10.0/10
Outstanding
Posted on Jul 1, 2024
A well located hotel which offers you the amenities that every establishment should offer. The staff are friendly and helpful. Make sure to buy water before arriving. The hotel is accessible via the lift on the side of the big building. You can't miss it.
Narmeen Shahid
Double Room
Stayed in Mar 2024
Couples
5 review
9.0/10
Great
Posted on Apr 28, 2024
Loved the staff. The location was lovely too and you can easuly get food within a few min walk away from you. However, there were no tea bags, hardly a sugar and you have to pay for the wifi🤦🏻♀️
Mr.Swipe
Double Room
Stayed in May 2024
Couples
14 review
10.0/10
Outstanding
Posted on Jun 9, 2024
Great place 👍
Guest User
Double Room
Stayed in Aug 2022
Couples
8 review
10.0/10
Outstanding
Posted on Sep 20, 2022
Nice environment, good customer service. The facility is excellent and good quality..I really enjoyed my stay. Thank you.
Guest User
Family Room
Stayed in Jul 2023
Family
5 review
2.0/10
Posted on Aug 28, 2023
Still accepting orders in repair
Original TextTranslated by Google
Guest User
Stayed in Apr 2025
Other
10.0/10
Outstanding
Posted on May 22, 2025
Stayed in the week for business, was my first time, room was clean and the bed comfortable, the lady at reception Andrea was friendly and helpful and gave a warm welcome. The fire alarm went off in the night and the night staff handled it well and kept us informed as to what was going on. In the morning the reception staff were also apologetic on what happened in the night. Will certainly use again when in the area
Guest User
Stayed in Apr 2025
Business travelers
6.0/10
Posted on May 20, 2025
The member of staff that checked me in was lovely and helpful. A little after midnight the fire alarm sounded and the hotel was evacuated. Once the issue was resolved we told we could enter the building, no information was given, I heard a firefighter say it was a faulty alarm, and no apologies.
Guest User
Stayed in Apr 2025
Solo travelers
10.0/10
Outstanding
Posted on May 7, 2025
Security is excellent here. You can explore London by other means without any concern for the safety of your vehicle.
Guest User
Stayed in Apr 2025
Family
8.0/10
Very Good
Posted on May 6, 2025
Stayed here for 2 nights. Easy check in and check out. Comfy room. There is a good pub, The Maple Tree, a short walk from the hotel, and good connections by bus. The nearest train stations are a bit of a walk from the hotel but near enough by bus/cab.
Guest User
Stayed in Mar 2025
Couples
8.0/10
Very Good
Posted on Apr 29, 2025
Polite & friendly staff, room was large, bathroom was nice. Free parking which was a bonus in addition to free off street parking. No bar or restaurant at this location, but they did have a vending machine & shes were close by.
Guest User
Stayed in Mar 2025
Family
10.0/10
Outstanding
Posted on Apr 25, 2025
It was my first time staying in the hotel. It was very tidy and quiet. I recommend it. The personnel from the reception were friendly and helpful
Guest User
Stayed in Mar 2025
Family
10.0/10
Outstanding
Posted on Apr 23, 2025
There is no hair dryer, so bring you own. They had a secure car park, so parking was no issur especially in a busy area. Our room had a lovely view,and very quite.
MiroSlav787878
Stayed in Mar 2025
Travel with friends
10.0/10
Outstanding
Posted on Apr 16, 2025
Took me a bit to find the entrance, but the well appointed room on the 6th floor with lovely view, and excpecially the Team members and receptionist Lily, who is very welcoming and professional made the stay enjoyable. Recommend it. Thank you very much!
chrishak911
Stayed in Mar 2025
Couples
10.0/10
Outstanding
Posted on Apr 10, 2025
Very clean and comfortable, the room was like new (perhaps it is?). Very friendly welcome at reception. This location was very convenient for our needs at a great price. I've said all I need to say but TA needs me to write 200 words so this bit is just waffle
X8917OEannew
Stayed in Mar 2025
Solo travelers
2.0/10
Posted on Apr 6, 2025
Hotel manager and assistant manager tell LIES blatant LIES to guests staying there, give false misleading information to guests, waste guests time deliberately and are very unhelpful along with supportive to guests deaf, hard of hearing and with mobility issues. 2 lady's managers don't know their job roles. Room in was very cold. Am fearful for other guests staying there to. Guests can pay for early check-in, checkout and meals AT any time anywhere in cash. 2 managers was not clued in and up on travel lodge policies and refused to take my payment for early check-in when 10 plus other travel lodge hotels had done so between last year and in march. Both lady managers need restraining urgently on the rules and policies of early check-in and etc cash paying happenings. For sadly NEITHER lady manager at travel lodge hotel crystal palace knows anything at all and are making up stories to avoid extra work and to get paid for doing nothing at all for the guests. I won't stay there again even if I'm desperate for a place.