3, Off Paddington Village, Grove St, Liverpool, United KingdomSee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
219 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.1
Service9.3
Cleanliness9.6
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All reviews(219)
Positive reviews(218)
Reviews with photos/video(66)
Great location(32)
Convenient location(26)
Large rooms(21)
Delicious breakfast(18)
Perfect for business trips(11)
Loved the view(7)
Comfortable bed(6)
Well designed(5)
Negative reviews(1)
jS-
Studio with 1 Super King Bed with 1 Double Sofa Bed
Stayed in Jun 2025
Family
14 review
8.0/10
Very Good
Posted on Jul 30, 2025
They have beautiful decorations and a spacious room. Unfortunately, the space is visually appealing but not friendly or accessible. The extra bed (sofa) is uncomfortable, and my son can't sleep on it.
6/19
Response from Property: Dear Guest, Thank you for sharing your review and feedback. Sorry to hear your found the sofa bed uncomfortable for sleeping.We will certainly take this on board and use your feedback to help us improve our guest experience going forward.RegardsAmanda
Guest User
King Room-Accessible
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 11, 2025
Perfect, had a lovely stay here. Great location for where I needed to be , the staff were very helpful and friendly.the room was big and spacious, spotlessly clean. There was room service if needed.
Food in the restaurant was amazing great choice of drinks at the bar and a lovely court yard to sit out in.
Highly recommend a stay here.
Response from Property: Dear guest, We absolutely love your amazing feedback and we are super happy you had a perfect stay and enjoyed quality food and drink in our bar and restaurant and ha great service from the team.We do hope we have the pleasure of hosting your next visit to the city.CheersAmanda
Guest User
Standard Room with 1 Super King Bed
Stayed in Feb 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on Mar 30, 2025
Everything is brilliant except for the location, which is very suitable for hiking and a free-gym session(with a luggage)
Response from Property: Thanks a lot for the great review. We are happy to hear you loved our hotel, but location was not for you. We hope you visit us again in the near future.CheersAmanda
Guest User
Standard Room with 1 Super King Bed
Stayed in Dec 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Mar 11, 2025
The moment I woke up and saw the breathtaking view of Anfield Stadium from my window, I was captivated. As a huge Liverpool FC fan, this was a dream come true. The room itself was exceptional, and the overall experience at the hotel was truly unforgettable. I wish I could have stayed longer to enjoy it more.
Response from Property: HI There, We are absolutely delighted to hear you had such a wonderful stay and was captivated by the fabulous view of our beloved Anfield Stadium. I can imagine waking up to this for you made your stay and was , as you say, "a dream come true".We hope you visit us again in the near future for another fantastic stay.CheersAmanda
Chunhua
Standard Room with 1 King Bed and 2 Trundle Beds
Stayed in Jun 2025
Family
2 review
8.5/10
Very Good
Posted on Jul 22, 2025
Good service, the rooms are clean, the beds are comfortable, the breakfast is fine. No problem with the hotel.
Response from Property: HI Chunhua, Thank you for sharing your great feedback. It is wonderful to hear you had a good stay and enjoyed our super comfy beds and wonderful buffet breakfast and we hope to welcome you back again soon for another great stay, CheersAmanda
Neil Cook
Standard Room with 1 Super King Bed
Stayed in Jun 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jul 14, 2025
Very nice hotel to stay in. Can’t believe Ive never stayed in one. Had a great experience. Will book again the next time I’m in Liverpool
Response from Property: Hi Neil, We are super happy to hear your first experience with our Novotel was a great one and we look forward to hosting your next one in the near future, CheersAmanda
Jithesh
King Room-Accessible
Stayed in Nov 2024
Couple
4 review
9.5/10
Amazing
Posted on Dec 24, 2024
I expected it to be closer given that the description was ' close to ' lime stree station. However no compaints and rooms were great.
Response from Property: Thanks a lot for the amazing feedback and great scores. We are delighted to see you had a great stay and we look forward to welcoming you back in the near future.CheersAmanda
Guest User
Standard Room with 1 Super King Bed
Stayed in May 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jun 11, 2025
It was a surprisingly pleasant stay. I stayed here for one night to attend a business engagement in the building next door. Reception staffs were very friendly and offered their free luggage storage service. Room is clean and spacious with great view of the city. They use Rituals as bathroom amenities. There is food 24/7. Breakfast selection was comprehensive (full English breakfast, cereal, fruits, bread, tea and coffee, juice, milk)
Response from Property: Dear guest, Thank you so much for sharing your outstanding feedback. It is a pleasure to hear that your overall experience was a top one and we look forward to hosting your next visit to the city in the near future.CheersAmanda
Guest User
Standard Room with 1 Super King Bed
Stayed in May 2025
Couple
13 review
10/10
Outstanding
Posted on Jun 10, 2025
Hotel and room were clean and of good sizes, staff were friendly with a quick swift check in and check out. It’s not right in the centre and about a 15 mins walk from the centre but we don’t mind that as we like this hotel. The shower has a big head so it was so lovely first thing.
Response from Property: Dear guest, Thank you so much for sharing your amazing feedback and top scores. It is great to hear you really enjoyed your visit to us and we look forward to welcoming you back again soon.CheersAmanda
Stephen
Executive Room with 1 Super King Bed
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jun 3, 2025
First impression of the hotel was how clean and simplistic it was. Check in was relaxed at the front desk and I was directed to the lifts to find my room. Room was spacious and well designed with all the amenities required. Coffee machine was a lovely touch and easy to use. Bed was clean and comfortable and would highly recommend this hotel at that price.
Response from Property: HI Stephen, We absolutely love your amazing feedback and perfect scores of 10/10 and we are delighted to hear your overall experience was spot on for you in every way. We look forward to hosting your next visit to the city in the near future.CheersAmanda
Guest User
King Room-Accessible
Stayed in Dec 2024
Couple
17 review
9.5/10
Amazing
Posted on Jan 28, 2025
Nice location. Staff very friendly..and helpfull.
Response from Property: Thank you so much for your excellent review and feedback. We are delighted your overall experience was a huge success and we look forward to welcoming you back again soon for another great stay.CheersAmanda
Khalisha
King Room-Accessible
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Mar 29, 2025
Was a gift for my brother and sis in law and they message to say how lovely the hotel was. Perfect for their baby moon. Great location lush rooms.
Thank you
Response from Property: HI Khalisha, Thank you so much for the perfect review and scores. We look forward to hosting your next one in the near future.CheersAmanda
AjmerP
Standard Room with 1 Super King Bed
Stayed in May 2025
Business traveler
14 review
10/10
Outstanding
Posted on Jun 4, 2025
Great Hotel, that looked really good.
Food in the restaurant was superb!!!
Response from Property: HI Ajmer, Thank you so much for sharing your outstanding feedback. We are super pleased to hear you enjoyed everything about your stay , especially quality food in our wonderful Kensington restaurant and we look forward to welcoming you back in the near future for another great stay.CheersAmanda
DK91
Standard Room with 1 Super King Bed
Stayed in Feb 2025
Solo traveler
7 review
6.5/10
Posted on Mar 10, 2025
The hotel was clean had plenty of options for room service but the prices are really high for a Novotel & was far from all the sights.
Response from Property: HI DK91, Thank you so much for sharing your thought about your recent stay. We are delighted it was a positive experience and look forward to welcoming you back in the near future.CheersAmanda
Ell.dev
Standard Room with 1 Super King Bed
Stayed in Jan 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 3, 2025
Hotel was very modern and clean, comfortable bed and staff were very friendly and helpful. Hotel is also in a good location
Response from Property: Hi There El dev, Thank you so much for your fantastic feedback and perfect overall scores. We are delighted you had a top stay with us and look forward to hosting your next visit to us in the near future.CheersAmanda