Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.1
Amenities6.4
Service6.9
Cleanliness7.0
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All reviews(123)
Positive reviews(20)
Reviews with photos/video(5)
Great location(7)
Negative reviews(3)
Guest User
Classic Double Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 30, 2025
Amazing hotel amazing views of the Mersey
Complimentary drinks in the fridge
Shower gel shampoo conditioner iron hairdryer all in the rooms
Enjoyed our stay
Tracey
Superior Family Room
Stayed in Jun 2025
Business traveler
1 review
5.5/10
Posted on Jul 31, 2025
Mercury has changed to Sunday hotels
Guest User
Classic Twin Room
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on May 20, 2025
Basic, clean hotel with friendly / helpful staff in good location. Only slight issue the aircon was not the best but did not affect our stay
S♤Jha
Classic Double Room
Stayed in Mar 2025
Family
3 review
3.0/10
Posted on May 2, 2025
Extremely full of pain stay. AC didnt work to have even fresh air in room without ventilation for 4 nights. Very rude reception team who were fine with midnight checkout then getting the equipment fixed. There is no buffet breakfast, and if you paid for it, you just wasted. Rooms were not done everyday. None of the amenities mentioned in booking there.
Guest User
Superior Double Room
Stayed in Mar 2025
Couple
1 review
7.0/10
Posted on Apr 22, 2025
We booked two rooms for 3 nights for us and our friends at The Mercure Liverpool Atlantic Hotel.
It’s a located close to the shops, night life and Liverpool Docks.
The staff were polite.
The rooms were clean, however we paid extra for upgraded Superior rooms which come with upgraded amenities.
One of the rooms did not have a coffee machine or fridge. Staff assured us that both rooms were Superior rooms but could not supply the missing items that we paid extra for! Not Happy.
Guest User
Classic Double Room
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 21, 2025
Great location . All staff very friendly and easy to deal with . Great view of the liver building from our room . Nice bar area and nice drinks . Overall a really nice two night stay .
Chiao Lin
Classic Double Room
Stayed in Apr 2024
Business traveler
1 review
8.5/10
Very Good
Posted on Jun 25, 2024
Small room but good for parking, good room rate. will come again
Guest User
Classic Double Room
Stayed in Mar 2024
Couple
1 review
10/10
Outstanding
Posted on Apr 22, 2024
Weekend in Liverpool for a big birthday celebration. The Mecure was the perfect location. Great service, clean modern room and plenty of choice at breakfast. I would definitely return.
Guest User
Classic Double Room
Stayed in May 2024
Couple
1 review
8.0/10
Very Good
Posted on Jun 25, 2024
Lovely hotel lovely location quick check in and check out will be back
Guest User
Classic Double Room
Stayed in Nov 2023
Couple
1 review
10/10
Outstanding
Posted on Feb 23, 2024
Great hotel great staff great location great rooms
Guest User
Classic Twin Room
Stayed in Apr 2023
Traveling with friends
1 review
6.0/10
Posted on May 30, 2023
Only 1 lift working so 5 minute delays most of time.
Breakfast was 15 £ and had to wait for all the items to be available at same time.Meant I had to go up 3 times.
When checking in got a double even though had requested a twin.Had to wait for lift and go back to reception. Took 15 mins.
Overall haven't stayed here in about 15 years and looks like they have done Nothing with it in the interim.
Guest User
Classic Double Room
Stayed in Mar 2023
Couple
7 review
9.0/10
Great
Posted on Apr 8, 2023
Great location and super clean hotel. Unfortunately stay was disrupted by noisy next door guests. Asked for a room swap but coincidentally all rooms were booked.
Jamie
Classic Double Room
Stayed in Dec 2023
Couple
3 review
4.0/10
Posted on Jan 8, 2024
Blood kn sheets not clean at all
Guest User
Classic Double Room
Stayed in Mar 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 21, 2024
Everything was lovely
Guest User
Classic Twin Room
Stayed in Jul 2022
Family
1 review
9.5/10
Amazing
Posted on Aug 24, 2022
Great hotel. Best sleep in a hotel yet. Lovely staff. Been twice in the past month.